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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 261 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

  • Features

    Rating 4.7 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Odyssey 49” monitor's large screen size, high refresh rate, and HDR capabilities, frequently citing vibrant images and immersive gaming experiences. However, some users reported issues with dead pixels and found the stand to be bulky and somewhat inconvenient. The limited DisplayPort options also drew criticism from some buyers. Despite these drawbacks, many praised the monitor's overall quality and curved display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 261 reviews
  • Rated 4 out of 5 stars

    Minor annoyances but great overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Took some tweaking with my settings and whatnot to get the color I wanted but once I dialed it in, it’s great. Minor annoyances but those come with bleeding edge tech. The main bad things about this stem from the fact that it’s so new that everyone hasn’t caught up to adapting content to be viewed on it. Fantastic for gaming. Really do feel like you’re there in the scene. Suuper sharp image and the contrast is fantastic. Everything I play on it looks amazing. Movies look great on it too. My only real issue with this monitor is the fact that when you enable PIP mode, it disables other features like HDR. It’s like it can’t work independently with each side. You can’t run HDR on one side and SDR on the other, even when the sources are different. It also does the same thing with refresh rate. When you use PIP, it forces 120Hz. So, even if I have a game running at 240 on one side, if I connect another source and use PIP, it will force the refresh rate down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen flickering was a deal breaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the neo from a chg90 and the picture quality was a huge upgrade, obviously going from 1080p to 1440p that is to be expected. One issue I was worried about was screen flickering that has been an issue from launch. I thought this would be resolved by the time of me purchasing the monitor a year and a half after it was initially launched but I had the same issue. After speaking with Samsung it is a known issue that they are working on but for 2500$ there is no excuse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Best Monitor You Can Buy, But Deeply Flawed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper, yes this monitor ticks all the boxes. Big, curved, HDR, and 240hz. But sadly it does not live up to the hype. First you have to hope you don't get any dead pixels on a unit. Secondly, you will get scan lines running it at 240hz. Samsung has not fixed this issue from the last G9 model. And the biggest issue of course is the HDR, which was improved with a recent firmware update. But it still does't look as great as other monitors. When in SDR and in 120hz, this monitor is amazing. But I did not pay $2,499 to not use the features I was promised. I would recommend anyone to just get a normal G9.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to hear that your experience with your new Odyssey Neo G9 has not been up to your expectations.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung

  • Rated 4 out of 5 stars

    Thank you

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good monitor but it didn’t last 2 yrs I put it to good use and got my moneys worth but I wish it would’ve lasted a little longer then 2 yrs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Asset for Multitasking and Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent addition to my office setup. Very handy for multi-taksing and also gaming. Compatible with both Windows and MAC ecosystems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate (non-ark) screen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ark has obviously came out but this is the Ultimate gamijg screen. This screen has auch a nice curve and is comfotable to sit at for long periods of time. This monitor pushes a lot of power so you will need a decent grpahics card to get the full use. But it is my favorite screen and i dont think i will need another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for gaming, good imagen quality and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDR Monitoe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HDR monitor. Great for both productivity and gamong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor for gaming, has made my work life convinient as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great monitor, HDR Gaming is lacking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SDR content is magnificent on this monitor, for productivity use and non HDR gaming it's the best I've seen. HDR Gaming has glaring issues, without heavy modification of the contrast, gamma and brightness values in Nvidia Control panel HDR is very washed out. I was able to get my unit to something somewhat acceptable and comparable to an LG C9. Dark scenes look great too as the Local dimming works great but only in HDR when forced to On. Since this is advertised as an HDR 2000nit monitor but it's main selling point clearly needs some more quality control I would say hold off on purchasing this until Samsung fixes it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Update:
      We are sorry to hear about the issues you have been experiencing. Please update your Neo G9 monitor with the latest firmware here:
      https://www.samsung.com/us/support/downloads/?model=N0054571.

      This update improves HDR performance and SDR brightness. For the best Neo G9 experience, make sure your monitor software is always updated with the latest version.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.


      I am very sorry for the HDR issues you have encountered with your Samsung - AG900 Series Odyssey Neo G9 49" LED Curved QHD G-SYNC Gaming Monitor. Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution. You can reach us via any of the below options: If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) • Product Support • Manuals and Downloads • Warranty Info • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates • Samsung Community: A great resource for getting help from Samsung moderators and customers • …and more Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller. Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon. -Samsung Monitors Samsung

  • Rated 5 out of 5 stars

    Absolutely superb amazing gaming montior!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt like I was taking a risk buying this, not knowing of course if it would have dead pixels, or be awkward. I watched so many videos on whether or not one could work on this, etc. Been using it for a few months now, and no, I don't use it for work, but it wouldn't be that bad. But for computer gaming...this is a dream come true. I am incredibly shocked at how this rivals VR in experience with the curve and peripheral vision without the discomfort of having a heavy headset and discomfort, and this rivals my LG C1 for its color, brightness, HDR beauty, and frame rate. I was playing Horizon Zero Dawn on my C1, and of course, it is gorgeous, but figured I'd try it on this and see if I prefer it, and I do. It's more beautiful on this monitor. If you've got the extra cash, and you just aren't totally satisfied with monitors you've had in the past...well this is the absolute best monitor I've ever had. I'm shocked at how many games work on it. I play FFXIV on it, and I haven't really found a game that I can't play on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immersive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor wraps around you, immersing you into what ever is you want to do. I don't have the smarts to tell if it works as advertised. I love it anyway. It way better than my new Mac M1 plus needs. My Xbox series X can produce amazing videos that make feel as if I'm in the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome monitor. Did not have any issues unpacking and unit was fully operational. Really mind-blowing once you get it set up. Very large, detailed screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome monitor

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing monitor! Would buy a second one if I could afford it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid ultrawide

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my Odyssey Neo G9. Excellent picture quality. Huge field of view. I do wish it had integrated speakers but I knew that coming in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor for great price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for both productivity and gaming. The curve is just perfect where you can see everything without having to look around much. Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, HDR in Windows 10 looks dim and washed out. However HDR in games looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultrawide Goodness

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is absolutely amazing. With a good multi-tasking software to accommodate, I am able to get so much done. Picture looks amazing and butter smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer, litterally. Gaming (and office work) is unbelievable on this monitor. You get to see so much more of your game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good monitor. I rated 4 stars as after only close to 2 yrs of using, one day I had a miscolor on one side of the monitor. It was showing like cloudy shade. Although it went away after a few turning off and then back on.

    I would recommend this to a friend
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