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Customer Ratings & Reviews

Your price for this item is $575.99
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The comparable value price is $2,199.99

Customer reviews

Rating 4.2 out of 5 stars with 261 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

  • Features

    Rating 4.7 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Odyssey 49” monitor's large screen size, high refresh rate, and HDR capabilities, frequently citing vibrant images and immersive gaming experiences. However, some users reported issues with dead pixels and found the stand to be bulky and somewhat inconvenient. The limited DisplayPort options also drew criticism from some buyers. Despite these drawbacks, many praised the monitor's overall quality and curved display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 261 reviews
  • Rated 5 out of 5 stars

    Samsung Odyssey Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Monitor is beautiful, responsive, love the Picture in Picture, and Multiple Inputs. Just wish the rear light was brighter, Might as well not have included it with as dim as it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the ultimate wide screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was vey satisfied. And will recommend..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating experience overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were about five dead pixels on the monitor. However, they were near the top and mostly not visible within common viewing angles, so I decided it was not worth packing it back up and returning. What upset me the most though was the laziness that went into repacking and inspecting the open box item. When I openeded the box, the monitor was not inside of its protective sheath. Instead, the sheath was crumpled up and stuffed in the bottom of the box. Very disappointing, especially considering the cost of this item. This was my first ever open box purchase, and I will not be purchasing open box again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review on the Odyssey 1000R monitor.

      We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.

      We also recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Ultra wide & Ultra Beautiful.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t know already there are some flickering problems that are common and other issues. That being said the gaming experience and beauty of This monitor is like nothing else on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staffers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say service I had a very heavy object and that was understood I appreciate the on demand service unlike the service I receive on the phone that you to 622 broadway noho staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen but outdated

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen but the Oled model is better, lighter and has a nicer HDR look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and the best graphics ever! If I wear a gamer this is where I would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor, period. If you are looking for a premium monitor for gaming or work, this display doesn't disappoint. It's huge on your desk, however, so heads up on that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Was already up to date software and firmware wise. Too heavy for the desk mounts i already had so i had to stick with the stand it came with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy This!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, and works great for gamijg or work. The abilty to see 180 degress in gaming, and having two seamless 27 inch screens whwn working. Yes please !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neo g9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor unfortunately it has an issue with hdr on current firmware. Hopefully it will be fixed in the future. Also first

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for purchasing the Samsung - AG900 Series Odyssey Neo G9 49" LED Curved QHD G-SYNC Gaming Monitor. This monitor has been updated with the latest firmware.

      We would appreciate it if you could reach out to us and allow us to assist:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Thank you for choosing Samsung!

      - Samsung Monitors Samsung

  • Rated 5 out of 5 stars

    Large and in charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a curved monitor to an ultrawide. People complain about dead pixels and such and im a satisfied customer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it works

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this whenever it worked. The first two weeks were great than the panel died after my return period. Took two-three months for Samsung to fix it and it replaced it with a new one. Now it’s failing again ugh

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. We are sorry for the inconveniences you had.

      Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. Samsung

  • Rated 5 out of 5 stars

    Day trading monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 49" monitor for day trading. Fast refresh rate and clear. Im currently purchasing another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for a computer that can handle 4K. This was a replacement for my initial purchase from Samsung that took a dump after a month. New one is going well so far. We shall see as we just hit a month on the new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Super Ultra Wide

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this beast to replace my multiple screens set up between my laptop and a 27" and to enhance my gaming & productivity experience. Packaging was superb, offering significant protection for this premium investment. The main box became a great craft item for my wife's preschool kids to play with. They turned into a boat, and it fit up to 3 toddlers who had a blast ... value I didn't expect:) The monitor itself is huge so I recommend a 2-person set up as I had some challenges manipulating it on my own. I was able to completely unpack it and set it up, but this monster is best tamed by 2. I quickly learned that it takes a lot of computing power to push all the available pixels on this screen. Make sure you have the right PC to handle this, otherwise, you will not be able to take advantage of all the monitors features. Overall, with my first few weeks, I have been dazzled by the performance and aesthetics of the NEO. It has been the most immersive for gaming and with so much screen real estate, it's been a powerful tool for my schoolwork and productivity. I would say this is not a necessity but is a great get if you have the extra cash. I do not see myself going back to any other type of monitor after experiencing this one. In fact, it is a painful disappointment when I am in the office at work using a dual 27" set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Paid new price but got a used one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rating is due to the condition of the product upon delivery and not it's functionality. I really wanted to love this monitor but when it arrived- 1. the box wasn't fully sealed, 2. it had "Barbara" written really big on one side of the box, 3. it wasn't wrapped in plastic like new monitors usually are, and 4. the cable pouch was torn open and all but the firewire cables were undone. Very clearly a returned item. I also tried to porice match Samsung's site but Best Buy wouldn't due to "Special Military Pricing" 1st time i've heard that. I'm just gonna wait for the OLED version to come out and purchase from Samsung directly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review on this Odyssey Neo G9 Monitor.

      We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.

      We also recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Nice monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice monitor to work with. Definitely needs some getting used to but its so much bettyer than having 2 or 3 or 4 screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best monitor I’ve bought yet for gaming crystal clear quality

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Samsung Neo is straight out of the "Matrix".

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 49" monitor is breathtaking. Colors are beautiful and the curved display draws you into the screen as it immerses you into the action. It has an amazing refresh rate of 240 hz and the HDR is eyepopping. Blacks are truly black, and the gorgeous vivid colors are amazing. I was quite excited to receive this gaming monitor even though I had read some negative comments prior to its arrival (all of which I proved wrong). The first thing I did was download the latest firmware from Samsung even before hooking up the monitor. I experienced no hiccups, HDR worked extremely well, and the monitor performed perfectly. I love this monitor. It commands attention, is massive and it invades your desktop (all in a good way). When you first walk into a room which has this monitor, your eyes are immediately drawn to its presence. The monitor is eye-catching and gorgeous. The colors, the colors, the colors are amazing. Colors are jaw-dropping to say the least. Did I mention colors?!!!!! I am not going to bore you with technical aspects of this product. If you are into technical specifications, you can do your own research. All I'm going to say (for the for the diehard gamers), is that this monitor boasts a 1ms response time, coupled with a 240 hz refresh rate. It doesn't get better than that. I experienced no lag times or tearing while playing games. Technology at its best to put it mildly. I had trouble fastening the screws into the stand. At first, I managed to fasten 3 out of the 4 screws, so I decided to remove them and try again. Only my second try, I only managed to faster 2 out of the 4 screws that held the monitor on the upright stand. I fitted the screen properly, but never managed to get all of the screws to seat properly. Samsung really needs to look at the tolerances of these fittings and perhaps exercise some better-quality control standards. This monitor has no speakers. Mind boggling to say the least. I fully understand that gamers use headsets but sometimes it's just nice to listen to music or play without using them. All in all, I found this monitor to be very pleasing. I experienced no tearing while gaming, and response time is super quick. Having such a large monitor did take so getting used to, as this by far is the largest monitor I have ever utilized. Colors are true to life, 4K is awe inspiring and by far the best monitor I have ever used. This monitor is truly an amazing piece of technology.

    I would recommend this to a friend