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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 11 reviews

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    Rating 4.4 out of 5 stars

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73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 5 out of 5 stars

    Great 1440p Gaming Monitor for the Price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung Odyssey G5 27” since January 24th, and after several months of daily use, I can confidently say it’s been a solid monitor for both gaming and general use. The QHD 1440p resolution looks sharp and makes a noticeable difference compared to 1080p, especially on a 27” screen. The 165Hz refresh rate combined with the 1ms response time keeps everything feeling smooth and responsive, which is great for fast-paced games. I mainly use it for gaming, but it also works well for browsing, watching videos, and multitasking. The curved screen adds immersion without feeling overwhelming, and the VA panel provides good contrast, making darker scenes look better than standard IPS panels I’ve used before. FreeSync helps reduce screen tearing, and I haven’t had any major issues with performance or reliability since owning it. The stand is simple and gets the job done, though adjustability is limited, so a monitor arm might be worth it for some users. Other than that, the monitor has held up well over time and still performs as expected. Overall, if you’re looking for a great 1440p gaming monitor at a reasonable price, the Samsung Odyssey G5 is a strong choice and offers excellent value for the money.

    I would recommend this to a friend
  • Cons mentioned:
    Ghosting, Resolution issues
    Best Buy Employee

    Rated 3 out of 5 stars

    Inverse ghosting

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing some inverse ghosting (white outline left behind by objects as they move across screen). Had issues getting the resolution to work with my pc. Might return it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with your Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Pros mentioned:
    Amazing display
    Cons mentioned:
    No speakers

    Rated 3 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and beatiful i just wish i realized it doesnt actually have speakers. Which kinda sucks but it is good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Pros mentioned:
    No lag

    Rated 4 out of 5 stars

    Best bang for your buck!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor is great. No screen lag or delay and picture is wonderful!

    I would recommend this to a friend
  • Cons mentioned:
    No speakers

    Rated 3 out of 5 stars

    No speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize it didn’t have a built in speaker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Smooth

    Rated 4 out of 5 stars

    Good Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good Monitor, runs very smoothly. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor for pc 1440p looks the same as 1080p on console if your on console get something cheaper won’t be able to run the 165hz and 120hz turns off on its own goes to 60hz at random times

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung and we hope to hear from you. Samsung

  • Pros mentioned:
    1440p

    Rated 5 out of 5 stars

    Good with the xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for my Xbox running at 1440p at 120hz. So far so good no complaints. I'm sure it's a great monitor for the pc too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Monitor stop working after only few uses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor went out only after a few uses, it was a nightmare going through Samsung to get it replaced, long story short they gave me my money back after months of going back and forth. I would buy a different brand and spend a couple bucks more. Whats interesting is the Samsung monitors are always on sale, low quality!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So good. I bought two

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great for the price. I did give them on sale but still a good deal even considering the MSRP (market sale retail price)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was delivered promptly and in great shape. Packagedwell.

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.7 out of 5 stars with 343 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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