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Customer Ratings & Reviews

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Your price for this item is $499.99
The comparable value price is $999.99

Customer reviews

Rating 4.2 out of 5 stars with 392 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

  • Features

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are satisfied with the Odyssey Neo G7's vibrant picture quality, high refresh rate, and HDR capabilities, frequently praising its immersive size and good value for the price. However, some users experienced issues with ghosting, DisplayPort connectivity, and the remote control's functionality. A few also reported problems with screen display and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 392 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor works amazing with no complaints, great picture and easy setup, cannot beat at the sale price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gaming monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product with a super advanced user interface and a great clean picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and Resolution are spectacular, I bought this TV during Black Friday sales, i couldn’t pass on this TV for the deal i got, the TV selection was amazing but i got a great one for a price i could afford

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great for $500

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this at $499 and its an INCREDIBLE deal. Got it for my PS5 so i cant say what it is like for heavy computer gaming. Literally zero issues. No screen bleed. Works at 120hz 4k (most games dont support fully though) native. This is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall in work and gaming in 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It' been a great adition to my office space and for gaming as I use it with my ps5 when not doing work on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Typically Samsung (including glitches)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Response. Great brightness albeit dims considerably in HDR mode. Wish it had PIP so I could leverage the inbuilt standalone functions while using as a monitor. Also, it seems to have the same screen random blanking issues that my older 28 has. In addition, it randomly turns off while actively using.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this monitor!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this monitor it’s crystal clear it’s was the best purchase for my office!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    G7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend.. I will not be seeing him again. The screen is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice monitor 4k 144hz 120hz 60hz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good got it for around 500$ it was a good purchase I’m glad I made it

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Very good for $500

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A monitor with 144hz and hdmi 2.1 is really good for $500. I use it with my xbox works well. Only thing I don't like is the picture settings were kind of annoying to configure for me. Other than that great budget monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product, it's more than 8 months using it as its working as Champ. excellent details on colors..Video sync is perfect and overall an Awesome Monitor

    I would recommend this to a friend
  • Cons mentioned:
    Ghosting

    Rated 1 out of 5 stars

    Good monitor, buy it at another retailer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actual monitor is great for the price. Good colors and I don’t see all the ghosting others complain about. On the other hand Best Buy service, product descriptions and responsiveness are terrible. Have had other recent issues with Best Buy which included being outright ghosted by 2 of their store manager on a emailed complaint. If anyone at corporate is reading this your welcome to reach out to me, I have the receipts. Still gave them a chance after my poor experience and bought this open box “excellent” supposedly like new, too bad it was missing half the stand. Guess I shouldn’t be surprised. When those GM’s are unprofessional that trickles all the way down to the rest of the employees, so I shouldn’t be too surprised with that lack of attention to detail and failure to actually check if a product is complete before reselling.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review.

      We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.

      We also recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good for work or play.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fun to watch a large screen TV. I use it by having three documents open at the same time... or two enlarged documents. It has great contrast and detail, which makes it easy to see... even for old guys like me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Almost good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is nice but it really take a lot on tuning and you have to change the setting between gaming and watching movies/TV so it became more of hassle to use

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your purchase and review of the 43" Odyssey Neo G7 gaming monitor. We are sorry to hear about the issues you have been experiencing. On the following support page, you will find optimal picture settings and modes for your Samsung monitor, https://www.samsung.com/us/support/answer/ANS00086623/. Samsung monitors are equipped with multiple picture and display modes to suit your every need. Settings can be adjusted based on whether you prefer gaming, working, or watching movies. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great PS5 Monitor

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome monitor to pair with my PS5. makes gaming that much more enjoyable. Crystal clear, fps are the best you can get with the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A MUST.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price. Perfect size for office.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Almost perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound, took a bit to get settings dialed in with my laptop but eventually got there. The only complaint is that the picture in picture doesn't work with streaming apps, just TV service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but interesting dimming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great monitor once you get it configured to your liking. The only downside I’ve found is when you have a dark background it will dim the lighter parts of the screen to make the dark parts darker and this can lead to text being unreadable if it’s white text on a black background.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review of the 43" Odyssey Neo G7 gaming monitor! Samsung is committed to providing the best possible product experience, quality, and value. We greatly value your feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i got this the box wqs a size and of tv but it was beautiful. Set up was ez and took 5 mins once i got eveything out the box

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great monitor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my son this monitor for Christmas. It is amazing Best Buy have it picked it up the same day great customers Support. Great customer service. So glad I purchased it from Best Buy.

    I would recommend this to a friend