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Customer Ratings & Reviews

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Your price for this item is $499.99
The comparable value price is $999.99

Customer reviews

Rating 4.2 out of 5 stars with 392 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

  • Features

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are satisfied with the Odyssey Neo G7's vibrant picture quality, high refresh rate, and HDR capabilities, frequently praising its immersive size and good value for the price. However, some users experienced issues with ghosting, DisplayPort connectivity, and the remote control's functionality. A few also reported problems with screen display and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 392 reviews
  • Rated 5 out of 5 stars

    Best display for 500$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display. Great price at half off. Whats better than that?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honetly, good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. The only thing is that in a large room, the audio isnt as loud as a TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tech. User Interface terrible. But hook up devices and forget.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad Monitor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for now 4-5 days but it keeps losing connection with my new Mac mini. Also spoke with the Greek squad people who don't know anything about this product. Will be returning it soon.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review of the 43" Odyssey Neo G7 monitor. We are sorry to hear that your monitor did not meet your expectations. Your overall feedback is important to us and have documented your concerns. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. If there is anything else we can do to assist you and improve your product experience, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung

  • Rated 5 out of 5 stars

    Samsung monitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never disappoints it can be a tv or monitor

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clunky UI HDMI cord stopped working for no reason I hate it I hate it I hate it I hate it I hate it I hate it I hate it I hate it I hate it I hate it I hate it I hate it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review of the 43" Odyssey Neo G7 gaming monitor. We understand your disappointment and would like the opportunity to assist and further investigate your experience. To assist your further, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). We will make our best effort to resolve this issue. Samsung

  • Rated 1 out of 5 stars

    Disappointing - buy something else

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the only thing that makes this a "monitor" is the FreeSync. This is a TV with monitor capabilities. There are numerous reviews, which I decided to take a chance ignoring, in which many people have the same problem as I do; multiple times each session, the "monitor" will loose it's connection to my computer. This is not a graphics card issue; I tested that theory. I will be in the middle of a game or movie and have to get behind my screen, disconnect, and reconnect my DP cable to restore my display, usually multiple times per session. It has gotten progressively worse and I absolutely regret not returning it the instant the brand new device malfunctioned. In the future I will be moving away from Samsung products in general because of their "If it's not working, its your problem" kind of customer service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 4 out of 5 stars

    Monitor remote a little slow to react.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is not as quick as I would have thought.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Samsung Quality Control! UGHHH

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, Best Buy employee here, If you are lucky enough to get one of these that does not have a line or a dead pixel in it this thing is a decent gaming monitor. After calibration the color accuracy is great, the image is not very sharp because the dimming zones are relatively large. If you play any games with subtitles or darker scenes you will hate this thing. I am returning mine because both the first one I received and my second had imperfections in the screen. These are the same issues we deal with from Samsung on a daily basis, if you are a Samsung purist like I used to be trust me their reputation on every display out there is no longer upholded. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 5 out of 5 stars

    Odyssey Neo G7 43" Mini 4K- UHD

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fast 4k monitor with many gaming options, speakers are directed from bottom to user.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repeated visual glitches; not reliably connecting to Mac Studio; support useless; had to return.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. We greatly value our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again. If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 3 out of 5 stars

    so so

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love the resolution. but idk if it's my pc or screen but sometimes it glitches after sleep. I had to restart for it to fix itself. no clue what it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer's delight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp from edge to edge, excellent value on sale, liked the first one i bought so much, came back for a second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Monitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for flight sim. Ive owned it for almost a week now and i love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Monitor - 4k @ 120hz 4k with Xbox Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent monitor once hooked to my Xbox Series X gives 4k @ 120hz... Getting used to view as its 43". I like the options to play xbox cloud gaming, and use it as a Tv although depending on internet quality/speed varies/impacts on image.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Black screen after 10 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after 10 months. Samsung isn't even letting me register the product to try to exercise the warranty

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Please know you are leaving a review for the Samsung Odyssey Neo G7 43" Mini Pro Smart Gaming Monitor, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Samsung

  • Rated 5 out of 5 stars

    Great purchase highly recommended product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I use them for work. I don’t need to use my glasses to use the computer. Highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    So unbelievably frustrating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally cannot go more than an hour without something happening. Itll cut to black randomly, itll disconnect fully saying “resolution not supported” out of nowhere, it doesnt wake up with my pc when im using display port. Thats just the first three that came to mind. RUN FAR AWAY FROM SAMSUNG PRODUCTS

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with the Samsung Neo G7 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 1 out of 5 stars

    Dont buy it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed in samsung on this one.. it locks up in multuple ways, its volume wont move when commanded, or if it does, the volume display wont disappear. Or the screen may go black during game play

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues after over a month. Runs gaming consoles perfectly

    I would recommend this to a friend