Customer Ratings & Reviews
- Model:
- LS43CG700NNXZA
- SKU:
- 6559079
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the Odyssey Neo G7's vibrant picture quality, high refresh rate, and HDR capabilities, frequently praising its immersive size and good value for the price. However, some users experienced issues with ghosting, DisplayPort connectivity, and the remote control's functionality. A few also reported problems with screen display and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
Not so G8’rt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too big the picture kinda sucks and for 1000$ go with a oled monitor. They tried to get the best of both worlds and got nether
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review of the 43" Odyssey Neo G7 gaming monitor. Samsung is committed to providing the best possible product experience, quality, and value. We greatly value our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great it flashes and goes black alot but everything else is good
I would recommend this to a friendFirst multimedia monitor buy and I’m VERY pleased!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This baby is SO MUCH MORE than your typical gaming monitor!!!!
I would recommend this to a friendNot as advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not support 4k at 120mhz for Xbox. I suspect that it is an HDMI 2.0 not a HDMI 2.1 which Samsung or best buy conveniently omitted. Returning back to store.
No, I would not recommend this to a friendNot for pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software on this monitor is terrible. Wouldnt recommend for pc gaming Works good for system gaming tho. 500$ for a 43 4k tv isnt to terrible tho
No, I would not recommend this to a friendWinner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great monitor!!!!!!!!!!!!!!!!!!!!!!!!!!!!!??
I would recommend this to a friendNot a good monitor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great monitor since i purchased it last November...untill today. I started my pc up and the monitor came on and only half the screen was displaying my desktop, the other half was a complete black screen. I began to research online the issue with this monitor and come to find out, its a known issue. I will do my homework better next time and will not purchase a samsung pc monitor. Bad purchase on my behalf.
No, I would not recommend this to a friendlooks better than it runs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.connectivity latency awful on the device, it takes a long time to recognize input source. no KVM capability
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
"Smart" Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do you enjoy when simple things like changing the input source is a chore? Then this is the monitor for you! The smart monitor features are slow and make this monitor frustrating to use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the Odyssey Neo G7, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Awful decision
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just a tv at this size. The OS is terrible and made it insanely difficult to setup and use. Returned it the next day
No, I would not recommend this to a friendHorrific Experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor blinks non stop, sometimes turning off entirely sometimes just a second of blackness. Samsung tried to fix once, same thing right away. Customer service is a pain to say the least. Still waiting for 2nd tech guy to come fix this monitor and finally decided to just return it.... Return period ended yesterday! Buy it at your own risk!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again. If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Okay as a TV, awful as a monitor
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres significant input lag. If you put the low latency mode on it drops the brightness to 7/50 and you cant make it any higher. Colors are subpar, this monitor has a highly aggressive contrast algorhythm that cranks it way too hard due to the low number of local dimming zones. The highlights are pushed unrealistically high, the shadows cranked too low, and always muddy.i returned this and bought the alienware qd-oled monitor. Night and day difference. HDR was easy to calibrate on that one, colors are actually presented correctly.
No, I would not recommend this to a friendnot compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't work well with app Mac Studio pro. inconvienance
No, I would not recommend this to a friendDo your research!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give 0 stars if i could - Google this monitor and read all the reviews. I wish I had! This monitor is a pain to turn on. It will act like it wants to boot up, light up briefly and then doesn't turn on. We tried all the recommendations to get it to work. No luck! there are many reviews all over the internet where people had the same issue and not one person could resolve it and ended up returning it.
No, I would not recommend this to a friendDO NOT ORDER THIS ITEM!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been 12 days since this item was supposed to be delivered to me. I have yet to receive any updated tracking number on my shipment, nor an ETA. Yes, I have indeed contacted customer service (SEVERAL TIMES NOW)! Best Buy broke their own delayed shipment policy, and have already charged my credit card for this item which I have yet to receive. DO NOT ORDER THIS ITEM!!!
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whites are tooooo white. Blacks are not deep enough. Save your money and go true OLED.
No, I would not recommend this to a friendI havent received item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent received item they coulnt send it to me after waiting for long time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Don’t buy this crap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, it randomly starts turning off and on while I play nextflix
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey Neo G7 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Monitor / Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big to be a monitor, more of a TV. Do not purchase if looking for monitor
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Search around for other monitors this ine is also always on sale
No, I would not recommend this to a friend