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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 443 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

  • Features

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are satisfied with the Odyssey Neo G7's vibrant picture quality, high refresh rate, and HDR capabilities, frequently praising its immersive size and good value for the price. However, some users experienced issues with ghosting, DisplayPort connectivity, and the remote control's functionality. A few also reported problems with screen display and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 443 reviews
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 3 out of 5 stars

    Great Except for Faulty Displayport and Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Displayport stopped working after one day. Good thing it has two HDMI ports. I bought a 4K HDMI auto switch to compensate for the faulty DP. A faulty DP may be a common issue with this model according to other reviews. Samsung QC missed this one. Other than the bad DP the picture quality is very good and the refresh rate really makes a difference. Also the operations manual doesn't give you instructions on how the remote works. Had to figure out that holding the ok button will bring up the settings menu. The remote doesn't have a dedicated menu button.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with the Samsung Neo G7 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Cons mentioned:
    Ghosting

    Rated 4 out of 5 stars

    Not bad for a gaming monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ghosting around the edges can really take the shine off fast-paced content, especially in gaming or when trading windows move rapidly. And yeah, with a flat 43-inch panel, peripheral visibility definitely suffers—your neck ends up doing way more work than it should. The $550 mark might make sense for the Neo G7 if someone’s drawn to its 4K resolution and Smart TV features, but at full retail? You’re wise to be cautious.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Refresh rate

    Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Godzilla of monitors The enormous and fantastic new Samsung 47” Odyssey Neo G7 Gaming Monitor is worth a look. The world's first dual 4K UHD monitor is this one. A 1000R Quantum Mini-LED screen is featured on it. Equipped with a 144hz refresh rate and a VESA display featuring HDR 1000. There is madness in the 1ms (GTG) Response Time. The Ergonomic Stand is sturdy and simple to adjust. It is swivel and tiltable in height. It's gorgeous and vibrant! I have my PS5 tucked away beind the monitor, mac mini m2 to the left, logitec 4k webcam on top, and it does everyhing i need it to. ( Now my old tv is mounted on the wall and must be thrown away asap )

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display looks amazing however sometimes I feel like the smart features get in the way of it being a monitor. I would like an ability to turn off the smart features and have it run a stripped down interface. @500 this monitor is a great deal and you can look past some of the annoyances but I would not pay 1k for it. If you are looking for a great gaming monitor that can also be used for day to day work this is a good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3.5 hardware 3.0 softwar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this monitor on sale for $500 and at that price it is a great deal the hardware is fine but the software could use some improving. My uses are school, productivity and gaming on a ps5 after you use the monitor for awhile you'll learn how to navigate around the little hiccups of the software it is definitely worth it. --- if the remote should ever become lost of damaged you can use your samsung phone as a remote control

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A very average product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Big screen with very good detail Ideal for gaming very fast response time Cons: HDMI-HDMI from my gaming laptop connection is not working. Color contrast is not great. Not OLED based display

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Huge Monitor, Great Color, 4k Clarity and Sharpnes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent monitor! Make sure your GPU is strong if you want to run it at max resolution. The image quality is exceptional. Works super well with my AMD setup Running RX 7900 & a 7900 XT GPU. The look of the monitor is beautiful, it completely changed my workspace, allowing me to not use two monitors!!! Can easily have two spreadsheets side by side and work between the two. Thing comes with a remote allowing me to switch between work and play very easily. Natively supports the following apps: Netflix, Samsung TV Plus, Prime Video, and Disney +.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution and refresh rate, the last thing i was missing after getting my 5090! Luckily i have the peripheral vision to see the whole thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning! Amazing monitor and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning! I'm a programmer and spend hours at my desk. I'm not much of a gamer, but do love the responsiveness that gaming monitors provide. I was pleasantly surprised by how easy it was to setup and operate. I scored mine after Black Friday and open box. Absolute steal for the price! If you're hesitating because of the screen size, remember you don't have to use the whole real estate (eg you can keep your windows at eye level still, leaving space above). I'd rather have more space than I need any day. Absolutely love it, and highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well as a background effects set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mines for couch gaming. Too large to use as a dedicated display. I have mines behind me and i tend to leave it playing some kind of media for ambient sound, like youtube, or spotify, etc. Its very bright even at a fraction of maximum brightness (maxes out at 50). Around 16 it overpowers everything I have. Motion clarity wise is okay since I do use it for couch gaming im not close enough to see artifacts. I paid $225 for mines and it was a unforgettable deal!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great mini-LED monitor, GS failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is great once set appropriately. I bought an open box model listed as excellent. It was missing the remote, so BestBuy gave me a $40 GC which was cool since that's how much a replacement was on Amazon. Unfortunately, it didn't work. The IR receiver, or whatever the receiver is called for this monitor does not work. I have to use the remote through the phone. Since I have another of these, also the 700 variant, I verified with that unit's remote this one is not working. I guess that's why it was a return. Still works great though while paired to a 5080. Just takes a bit messing around with the settings to get close to OLED blacks. Only 2 stars since if I knew the remote option was dead, I wouldn't have purchased. GeekSquad must have known this or just didn't test it and said (?)... well, no scratches or dead pixels, must be excellent.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your purchase and review of the 43" Odyssey Neo G7 gaming monitor! We are sorry to hear about your experience with the remote. We appreciate you bringing this to our attention. Your overall feedback is important to us and we have documented your concerns. If there is anything else we can do to assist you and improve your product experience, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung

  • Rated 4 out of 5 stars

    Monitor but also a TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor is over all a good monitor. I did not expect it to try and function like a TV. It's cool that it has wired ethernet, & wifi so I can stream netflix on it. My PC is however also connected to it which can stream Netflix. I just use it as a monitor for two different computers. Only thing I find annoying is changing inputs. I either have to talk to the remote to change inputs or go into settings, inputs & then select HDMI or Display Port. Would of rather have a dedicated input button on the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Stellar Gaming Monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall having a great time with this display. Gameplay is smooth, color is great, and ui is pretty solid.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding buy when on discount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I would not rate this 5 stars at the regular retail price. It has it's shortcomings and I would expect more for nearly $1000, but at the current discount to $499 - or even better, the open box deal I got for even less, this is a fantastic monitor. I bought it as a replacement for my failing 34" curved ultra-wide, and retaining similar pixel density while also significantly increasing my screen working area has been a big upgrade for me. It is bright, responsive, and provides a nice sharp image. While I am not a fan of the 'smart TV' features and popup that comes up when I power it on, it works great on both counts. It's not perfect and does not match OLED performance, but it should also have zero burn-in risk that using an OLED for a PC might induce. I highly recommend it at the discounted price if you just want something 4k that is bigger for your PC - whether you use it exclusively for productive pursuits or gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 2 out of 5 stars

    Pretty much garbage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be clear, this is for the 43" Odyssey Neo G7 LS43CG700NNXZA I'm tolerating keeping this "monitor" because the display itself is what you would expect from Samsung: Beautiful colors, sharp 4k, local dimming, silky smooth 144hz, and HUGE for a gaming monitor! Now I've almost returned the monitor numerous times. I bought it for around $500 around Black Friday. Problem 1: It's a TV. yes, its really just a TV and it has the absolutely worse garbage frontend interface. It tries to automatically start playing videos when you turn it on. It's all designed to advertise to you and get you to subscribe to whatever streaming platforms Samsung is supporting. Luckily, there is an option just to go to the last input when turned on. Problem 2: The frontend system is woefully underpowered. I just want to adjust the picture settings on occasion and it is PAINFULLY SLOW. I have to avoid the "gaming bar" feature because it regularly crashes. I've also had the regular menu outright freeze and I had to RESTART the display. (yes, unplug and plug back in). UNACCEPTABLE Problem 3: Displayport is USELESS. I have a RTX 3080 that has no issue with any display I throw at it except this one. Using the DP input would crash the TV or just not display. Sometimes it would work. Problem 4: HDMI barely works. It's so bad that my computer literally freezes for several seconds when I plug in the monitor. I guess its trying to figure out what to do with it. I suspect the EDID info isn't right. Problem 5: Crashes in games. Starting some games will indeed cause my PC to freeze. THIS is the WORSE issue that I've never experienced in my life. Again, I think this is a resolution / EDID issue. Yes, I have researched and tried everything you can imagine. I've been in IT professionally for 17 years. WHAT FINALLY WORKED... I purchased a Monoprice Blackbird 8k 2-in, 2-out HDMI duplicator/switcher. In this way, the PC and monitor do not actually connect and my PC sees the display as an "HDMI SWITCHER". It still isn't perfect, but after playing around with settings, etc, I have a 90% stable monitor. Still getting some on/off flicker issues. Samsung, you should be ashamed of yourselves. Looks like this monitor might not be available anymore.. I wonder why. If you ever wanted me to purchase Samsung products again, you would have to allow me to exchange this monitor for an upgraded model that actually works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best bang for you buck out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Odyssey G7 is probably the best Monitor out there, without spending $1200 or more. Great picture, after going thruogh the set up process. You will have to adjust it to your preferance. Smart functions work well, once you get used to it. Overall, great display.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product on special for 499 and honestly for this price its great. The monitor has an option to set up as an ultra wide screen. Unfortunately this feature doesn't preform as i expected. However the monitor itself works great and i am very happy with the resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor. We like how it works with our gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an open-box purchase — the Samsung Smart Monitor arrived in excellent, like-new condition. The screen quality is sharp and vibrant, perfect for both work and entertainment. Setup was quick and easy, with all essential accessories included.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great monitor and great price. picture is superb and refresh rate makes gaming even better

    I would recommend this to a friend
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