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Customer Ratings & Reviews

Samsung - Plus 2-in-1 12.2" Touch-Screen Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Stealth Silver-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 384 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-2 of 2 Reviews mentioning:
  • Rating: 2 out of 5 stars

    Highly disappointed

    Posted
    JVeach
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought two of these for my daughters for Christmas and was planning on buying the updated Pro version when it is relased in 2019. These units have exactly the features and build quality we wanted and fit our planned usage needs perfectly. Unfortunately that is where the "Good" about these units ends. When it comes to the functionality of the Chrome OS and the use of the Google Play store to provide compatible apps the whole experience took a giant "doggy diarrhea struck by the Roomba" turn for the worse. Literally NONE of the Android apps I use on my Samsung phones or tablets, nor any of the anti-Virus/safe kids applications I use to protect my kids from all the stuff kids have no business seeing or experiencing on the old www worked when transitioned to the Chrome OS. I literally spent 5 hours on the phone withe 3 separate, major internet security software providers and none could get their apps to function fully or as designed, despite every one of the 9 applications we tried ALL being available and presented as Chrome OS functional in the Google Play store on these ChromeBooks. The truly telling thing about this entire experience is that not even the Pros could make their own products work on this OS. However, on iOS (accross all Apple products), all Andriod OS 7.2 t0 8.1, and even on Windows 7, 8, & 10 each of the Internet Security suites worked exactly as designed AND most important for my needs sent alerts and notifications accross every OS and platform without issue. We got the same failure results though no matter which device we used that was running the Chrome OS. So, if you want to stick with only Google produced/developed apps for full compatibility then by all means this is some excellent hardware. But if you need additional applications above and beyond those originally installed, and especially if you want a security suite to support anti-virus/phishing/malware, kidsafe browsing/usage, VPN/Secure browsing, etc. Look at hardware running any OS but Chrome because most developers are supporting every OS BUT Chrome, despite the Chrome/Google Play store making it appear otherwise.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Working well so far

    Posted
    Writer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My wife has been using an old laptop for writing. It was having problems with battery life and wireless connectivity. We purchased this device as a Christmas present for her. Thus far she is very happy with the feel of it (how it feels typing), the size/weight, and the battery life. The only complaint on battery is that it does not give much of a warning between low battery and shutting down. At times she has not had enough warning to plug it in. The only other real complaint is getting used to this operating system over Windows. We are still getting used to it. That, however, is not a problem with this specific model. We would have that going to any Chromebook.

    I would recommend this to a friend