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Samsung - POWERbot R7040 App-Controlled Robot Vacuum with Edge Clean - Neutral Gray-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 792 reviews

85%
would recommend to a friend

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Cons

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    A vacuum that gets smarter with automatic updates

    Posted
    CraigB
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    Pros Short enough to get under most furniture Edge cleaner Very quiet on normal mode Sound is not unpleasant even on max Large easy to clean and washable dust bin Washable/reusable filter Brushes don’t tangle easily Room mapping means more consistent vacuuming Integrates with Smartthings Integrates with Alexa Capable of vacuuming higher shag carpets than most Automatic recharging WiFi connectivity for remote status and control WiFi connectivity allows for automatic software upgrades and improved intellegence Automatically recharges and continues Mapping camera works in the dark Doesn’t require any remote sensors Can be set to automatically clean when you are away via SmartThings Doesn’t easily get tangled Doesn’t randomly bump into furniture to determine when to stop Vacuums around items left on floor instead of trying to run over them Cons Low slope on front often means transitions between surfaces are awkward Sometimes misses spots of a room or entire rooms No sensor to report full dust bin No dirt sensor to improve cleanup of heavier spots Tiny secondary wheels can build up hair and are hard to clean Cleaning brush has a bearing which can get clogged with hair and is hard to clean Instructions are not comprehensive and are partly in book and partly online Instructions for connecting to SmartThings at the time of review are incorrect Limited scheduling at time of review. No unique daily options or Normal/High suction programming Recommends an open 6-foot area for base station Not recommended to have base station under furniture for discreet storage Rams into black furniture Sometimes tries to edge clean corners diagonally Sometimes randomly loses app connection for short periods Short run time before needing recharge Sometimes acts as if it is avoiding obstacle that isn’t there in the middle of a room Can miss half a room if the door is in the middle No option for random vacuuming to bring up carpet fibers No handle to pick up Picking it up while charging during cleaning cancels the cleaning Robotic vacuums have been around for many years now and each year they seem to get even closer to replacing the need to manually vacuum. The Samsung Powerbot R7040 is a long way towards that goal. It doesn’t require any special remote sensors or excessive rearrangement of a room to function, although a light pickup of items on the floor wouldn’t hurt. It has a cleaning roller that, although not self-cleaning, requires little cleaning. There are no regular maintenance parts to replace as the filter is washable. The one issue with maintenance is there are some rollers that don’t come apart that hair tends to get stuck in. The Powerbot R7040 uses multiple sensors to navigate your house and has a base station to return to when it is time to charge. Vacuuming only has the options of S pattern or spot clean spiral. There is no option, at least at the time of the review, for a random pattern to help with your carpet getting matted. Where it stands out is with the included edge cleaner. When the it detects an edge, it can extend a brush to help get more out of the crease. This really helped in getting dust at the joint of the baseboard and floor. It offers a remote like many others as well as app connectivity as more do but it also includes SmartThings and Alexa integration. Unfortunately, at the time of writing this review the instructions for connecting to SmartThings were incorrect as it instructs you to press a button on your remote which does not exist. Once this issue is corrected you should be able to leave your house and SmartThings will automatically tell the Powerbot to clean your house. Until then, you can just open the Smart Home app and say goodbye. Alexa integration instructions were not included but possible. Connecting to Alexa does not function through the app or any modern browser. In fact, the connection only worked when performed using the Alexa app website and Internet Explorer. The Samsung pairing website failed to function on other browsers tested including Edge and Chrome. This does not appear to be an isolated incident as the overall rating for the Smarthome App for Alexa is 2 stars with multiple complaints about pairing devices and browser support. Once connected to Alexa, you just tell it to turn on the Robot Vacuum and off it goes. Strangely, when activating via Alexa the Powerbot only cleaned one room. Hopefully, with an automatic internet updates this could be corrected in a future update. In fact, some issues have already been resolved since the vacuum was first installed. Initially, the vacuum would only run for one single strip and the moment it tuned around the brushes would continue but the vacuum turned off. After leaving fully charged overnight to update, the next day the Powerbot got some smarts and could navigate and vacuum correctly. It has taken a lot of the day to day pickup out of the to-do list and is quiet enough to run while in the house. It is best to keep in mind that just like other robotic vacuums, there will be oddities of randomly missed spots and small amounts of debris sometimes missed. Typically, the next time the vacuum runs it seems to find those missed spots. If you have black furniture or other black items you may run into some issues. Normally the Powerbot senses furniture and gently comes up and cleans near it without bumping it. In testing, it would come full speed to black furniture and ram into it. It also ran on top of a black floor scale and became stuck. This can be prevented in most cases by using the boundary marker that is unfortunately not included. The Powerbot takes a lot of the small cleanup out of the daily routine. A standard vacuum would still be a good idea for periodic heavy cleanup. Although capable, the Powerbot doesn’t have the brush strength of suction power of a manual upright to get the deep cleaning. Even though it can automatically adjust suction power depending on surface it does not have a dirt sensor so generally expect a single pass over dirt no matter how thick. Using turbo mode can help pick up more but be prepared for it to spend more time charging than vacuuming. What it does do is allow you to extend the time between deep cleanings and enjoy an overall cleaner house day to day. This is especially helpful where small bits of dirt on a tile, laminate, or wood floor can make for an unpleased barefoot experience. It is also nice to see carpet less matted down between regular vacuuming. Hopefully Samsung will leverage the automatic WiFi updates to further improve the intelligence of this smart vacuum in the future. If you are in the market for a relatively affordable smart vacuum and features such as SmartThings integration, low maintenance, and automatic cleaning based on what you do then this might be the one for you. Assuming Samsung continues improving the software, which they usually do, this rating could be a 4.5 stars considering the price versus features. Just be sure to give it a night or two on the charger to update before passing judgement as it seems the shipping software has some bugs but the updated software is much better.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for daily use, won't replace standup vacuum.

    Posted
    Trobadour
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    Review Date: 6-14-2017 The setup for the Samsung - POWERbot R7040 App-Controlled Self-Charging Robot Vacuum wasn’t challenging, but I did have to read the manual, since this is my first robot vacuum. There’s an emergency safety switch on the bottom of the robot vacuum that must be flipped, otherwise, the vacuum won’t charge. Everything comes pre-assembled and you only have three components to deal with, the robot vacuum itself (which just requires you to remove stickers and protective plastic), the robot vacuum charging station (which just requires connecting the charging cable), and an included remote control. AAA Batteries are included for the remote. The three of the key features of this vacuum is the fact that it can connect to your WiFi network with the Samsung Smart Home App, that it can return to it’s charging station on it’s own, and that it can be scheduled to turn on and go on it’s pattern at the same time every day. I honestly didn’t think that it could return to its station, but I was gladly proven wrong. It’s amazing to see the little robot finish it’s job and store itself. Scheduling can be done with the remote control and powerbot. The one thing I counted on working was the App and unfortunately, that was a total let down. The performance of this robot vacuum was great. The area that I placed it in is the carpeted room that gets the most traffic. The furniture in the area is tall and more than spacious for the robot to go under, which it did. Turned it on and let the vacuum to it’s thing while I got ready for the day. When I came downstairs, it had gotten stuck with an area rug’s fringes. The manual says that, if connected to the WiFi network, the app should tell me that is has gotten stuck with something. The app, though, is what ended up underperforming. After downloading the app, you are given option to add a new device. I went to the robot vacuum section and I was told to press a the clock button to turn the access point on the robot vacuum on (essentially, you are making your robot vacuum into a WiFi connection for your phone to communicate with it). I did that successfully. The next step is for the robot vacuum to identify your WiFi network and for you to enter your password alongside it. The first time, it wouldn’t recognize my home network but would pick up my neighbors. The problem with this is that I wasn’t given an option to choose networks, it automatically wanted me to connect to my neighbor’s WiFi. I had to close down the app and restart the process. The second time, it recognized my own home network. Though I was able to successfully connect the vacuum to my WiFi, on the last step, I got a connection failed message. I tried it again a third time and I got the same message. I couldn’t get it to successfully connect. The process is made more frustrating because it can you can’t go back a step on the app. If you have to retread one step, you have to actually close the app and reopen it and start from the beginning. This powerbot vacuum meets my expectations but the companion app doesn’t. Since the companion app isn’t necessary for the vacuum to function, I only deducted one star, as most will probably ignore the app. The features that the app claim to provide, though, sound great, as receiving a notification when there’s a problem can have you take care of the situation before letting time pass by thinking everything is ok. The powerbot dust collecting bin isn’t large, so I would suggest that before the first use, run a full sized vacuum through the room. After that, you can schedule it to do little details daily and you won’t have to work about the bigger vacuum unless you have a giant mess to suddenly deal with. The price for the soundbar in terms of value is slightly high, but worth the investment. I wouldn’t get rid of my stand-up vacuum since I have a two story home with multiple rooms that are carpeted. If I wanted to take advantage of the robot vacuum recharging itself, I would have to unplug the charging dock and install it in every single room one at a time. Nonetheless, if you have an area that receives the most foot traffic, then you would do yourself a favor and invest in this. I highly recommend this product for people who may not have time to clean a frequented area often. The powerbot has a feature that easily takes care of cornered areas and it works as advertised. Scheduling can be down with the remote or the powerbot itself, so you can schedule the powerbot to clean while you are out. It’s not too loud, but you can hear it working, so I would not advise using this while nearby people are asleep. If you don’t plan on tinkering with the app, you are going to love this.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent bot vac

    Posted
    Justjohnne
    • Tech Insider NetworkTech Insider Network
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    It won't replace your old vacuum but it is a great addition. Design and Setup On paper it met all my expectations: - It had to have powerful and efficient cleaning - aggressive wheels to maneuver around obstacles - very intelligent mapping so it wouldn’t get stuck as often - a way to clean along walls and in corners - the ability to sense and transition between hardwood floors and carpet, and an easy way to set it up and control it remotely via wifi. Unboxing and setup was pleasantly uneventful. Good sign. Otherwise you just plug in the docking station, remove the plastic protecting the dustbin, turn on the power switch under the vacuum to give it power and set it on the dock to charge. Physical setup complete. To set up wifi, you download the Samsung Smart Home app from the play store and login or create a Samsung account. Press a button on the vacuum’s remote to enable wifi pairing, and a minute or two later setup is complete. Unfortunately this part can be a bit challenging depending on your platform. Non Samsung hardware users report problems with this set up as do users of Android Nougat. My Pixel XL refused to initially complete the set up then one day it worked... R7040 has multiple cleaning modes, including Auto, Spot clean and manual. You can set it to clean on a set schedule or at intervals throughout the day. It can clean your home on a single pass, or you can enable it to patrol the house continually until it needs a recharge. Cleaning power has 3 modes, Turbo, Normal and Quiet. Turbo is obviously the most effective, but it’s also the loudest. On normal mode you can watch TV without being disturbed at normal volume. In Turbo mode the R7040 is a cleaning monster. I have a very effective upright vacuum that is used regularly, and despite this the R7040 was able to pull an amazing amount of dirt and dog hair from the carpeting and floors. It adjusts itself to clean deeply when it senses it’s on carpeting and adjust power when it transitions to hardwood, and it does so seamlessly. The real star of the show, however is this Edge Cleaning system Samsung uses. Other robot vacs utilize long bristles to dislodge debris from corners and walls. In all of the research I’ve done this system seems to be hit or miss, with overly aggressive bristles sometimes spraying debris in all directions. The Samsung has a squeegee-like shutter that quietly deploys directly to the edge of the wall or corner and will pull the debris away from the wall so it can be accessed by the bristles. The words “Edge” flash on the screen and you can see and hear it in action. It’s not easy to get excited about a vacuum, but this is amazing. You can watch as it pulls dust and dog hair away from the wall and sucks it up effortlessly as the shutter retracts again. The device seems to map the environment and be aware of its surroundings very well. The wheels and traction are also impressive. It rolls over small obstacles effortlessly and hasn’t gotten stuck on the transition from floor to carpet. Just for fun, I spent quite a bit of time over the last four weeks placing items randomly around the house to see how it dealt with unexpected obstacles. With smaller, lighter items such as shoes or a tennis ball, it gently slows down as it approaches the item and begins to nudge it out of the way to resume it’s cleaning mission. For heavier items such as a chair or a pot, when it senses it can’t move the item it quickly adjusts its path around the object, testing each possible boundary until it has carved that section out of the map. If I later remove the object and make the path clear again, it’s fun to watch as it proceeds with caution until it sees the obstacle is no longer there. When it senses it’s not, it resumes its original path. I was only able to trap it twice, once under some bar stools cleverly arranged and the other was a fluke when it ran over a shoe and got stuck. I on numerous occasions tried to get it to go down stairs, it would not, sensed them every time and backed off. Maintenance seems very simple. The dust canister is removed with a button. There’s a washable filter which you remove and then pull out the dust container. Dump out the debris, reinstall the filter and snap it back in place. The app is surprisingly useful but again glitchy depending on your platform. From the app you can easily adjust the cleaning power, schedule and monitor battery life. The app will also let you know when cleaning is complete or if there’s any issue with the unit. PROS - Very impressed with the build quality and performance of the Powerbot R7040. -Have zero complaints with cleaning capability, battery life or usage. - It has the ability to pick up deeply embedded debris. - The ability to schedule cleaning times and utilize it immediately for spot cleaning is a great feature. - Cleaning and maintenance is easy. Cons - The manual mentions “boundary markers” as an optional accessory to prevent the vacuum from entering certain areas but are not included. - As mentioned the app can be glitchy but the remote is sufficient to operate. - It would have been nice if they would have somehow integrated the power adapter into the base unit as it is a bit awkward. Relatively few cons for a pretty high tech piece of hardware that performs beautifully. I would highly recommend this unit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful efficient cleaning machine

    Posted
    nickcal
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    I have wanted a robotic vacuum for many years now -- ever since Roomba released their first vac. I just love the idea of having an automated system clean your house while you do something else. The problem I've had with this type of device is the cost. Some of them cost more than a professional-grade computer. So, I was thrilled when this one from Samsung became available. Not only is it a much more affordable price, but it's 'smart' and very easy to use. Getting started with the vacuum is pretty easy. It comes pre-assembled with the exception of putting the batteries in the remote and unwrapping the power cables for the charging dock. I do advice any future users to read through the manual before getting started. It makes the process much easier. Can you 'feel' your way through it? Yes, but you will probably spend more time doing that then it takes to read through the instructions. That said, I wish the vacuum came with a quick start guide. It has a full manual that includes a lot of background and warning information that is good for reference, but not really necessary when you are trying to just get it started. The first step in the process is to set-up the charging dock. This is simple as it just requires plugging the dock into power. There is an instruction that states it must be "turned on at all times." This step can be confusing because on my model (the 7040) there is no power button. The manual is meant for more than just my model so I wonder if maybe that instruction was meant for other models. It's a good idea to install the dock on a level surface so that the vacuum can latch onto it easily. After you get the dock plugged in and powered on, you should add the batteries (included) to the remote and then place the vacuum on the dock. When you first unbox it, there may be some charge to it, but I would recommend letting it get a full charge before you try to use it. This could take up to 3 hours, but it's well-worth the wait. There is a manual power switch on the bottom of the vacuum that much be turned on in order to use or charge the vacuum. It's an 'emergency' switch that I'm guessing is a kill switch in case the vacuum gets out of hand when it's cleaning. This switch is hidden behind a semi-transparent covering. If you refer to the diagram in the manual, it does show you just where to look for it. Once the vacuum is done charging the word "FULL" will appear in the display on the unit. Now, you can use the Powerbot without connecting it to your smartphone, but that's really part of its charm. This is really the only place where I encountered a major problem with the vacuum. It wouldn't show up as a network for me to connect to it. After about 10-15 minutes of attempts to connect to our home WiFi, I was finally able to have a signal to the vacuum. We have a mesh network in our home so it has a strong signal everywhere it moves throughout the house. Along these lines, I need to mention how incredibly bad the app for the vacuum is. While I was setting it up, it crashed on me more than 4 times and it really set me back on the set up process. One time I was nearly done and it crashed forcing me to start at the beginning again. I've heard that many other people have had the same issues. If the app gets its bugs worked out it might be really nice to use, but until it does, it's unusable. Please remember the vacuum is wonderfully built and works great. It's the app that needs a bunch of work. If the vacuum didn't have a manual remote it would not be useable. There are some vacuums that you have to 'train' before getting started, but the Powerbot has a great edge-sensing feature that causes it to autocorrect anytime it finds a border. This is pretty cool because it means you can say, "Go," and it cleans without needing direction. The only downside to this is that the vac can get caught places or it misses areas because it hits a piece of furniture and thinks it's a wall. We ran into this a few times, but for the most part, the Powerbot does a great job making it through the entire house. It's powerful enough on the standard setting that we haven't even had to use the 'turbo' setting yet. It picks up plenty of dirt, dust, pet dander, and hair during its trip throughout the house. Cleaning out the collection bin is very easy as is clearing the rotating brush. I empty the bin after every trip through the house and clear the brush every 3-4 days. I have been very happy with the vacuum's performance and even though we still use a standard vacuum a couple times a week (we are more accurate than the Powerbot) but I love being able to have this little guy run through the house every night to pick up the day's dirt. I can definitely recommend this for anyone in the market for a robotic vacuum.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Roomba vs Powerbot: I choose the Powerbot

    Posted
    stevedaboss
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Samsung Powerbot R7040 is one of the greatest and smartest vacuum available today! It is a bagless, cyclone vacuum that uses visual mapping to allow it to figure out the most efficient cleaning route to minimize cleaning time and maximize battery life. I like the fact that it doesn't bump around into objects blindly like the Roomba vacuum does. The vacuum has a lot of features as well. There is auto mode, which will tell the vacuum to clean with the push of a button. There is also spot cleaning mode, where you can point at a particular spot that is dirty for the vacuum to clean. You can also manually move the vacuum with the remote or your phone. It isn't necessary for the vacuum to connect to wifi to work, however once connected you can control your vacuum from anywhere at any time and also see updates that the vacuum is cleaning or charging. I was also able to connect the Powerbot to Alexa to command the vacuum to clean with my voice! There is also the floor plan capabilities to tell the vacuum to clean certain rooms. The noise level is soft compared to a normal vacuum. I am still able to hear my tv and talk to other people while the vacuum is cleaning. Sometimes, I even forgot the vacuum was doing its thing while watching netflix. You can also turn off the turbo mode if you want the vacuum to be even less noisy. The vacuum even changes suction power when cleaning a carpet as opposed to a hardwood floor! It's amazing how smart it is! The vacuum is extremely powerful for its small size. It pushed chairs aside and even chargers cords on my outlets to get to all the corners of the room. Every inch was clean with the edge clean master. The Powerbot goes up to the corner and the brush comes out to scrape things from the edges. It's really cool when you get down to the ground and take a look at what it's doing. Surprisingly it didn't knock over anything (almost knocked over my guitar stand) or didn't suck up any cords or wires. The Powerbot also returns back to the charger when running low on battery. You can also manually press the energy mode to return it home to the charger. The vacuum cleans for a good half hour to an hour before returning back. The suction power is amazing! It picked up dirt, dust, hair, salt, fruity pebbles, uncooked rice, literally everything on the floor. All in all, the Powerbot R7040 did the job well for me for our small apartment.   *This product was reviewed as part of the Insiders program.

    I would recommend this to a friend

    • Brand response

      Samsung

      That's fantastic, stevedaboss! Thank you for taking the time to tell us how much you love your new Samsung POWERbot! I am thrilled to know it has added a pleasant surprise to your cleaning experience. Thanks for being the best part of Samsung! ^Mae Samsung

  • Rating: 4 out of 5 stars

    Your Vacuum Companion

    Posted
    Review
    • My Best Buy® MemberMember

    Here is a comprehensive review of the Samsung POWERbot R7040. Overall, set up was pretty easy out of the box, however there is one small "quirk" I have to mention in my review. Many people tend not to read the manuals and if you are one of those people, pay attention here and you will be set. As with most products, this vacuum needs to be fully charged first before you set it to clean your house. First of all, make sure to turn on the emergency switch located on the bottom of vacuum. I wish the manufacturer found a way to bypass that switch all together as an average consumer may not be able to charge the vac unless of course they read the manual. Once that is done, just place the vac manually in the charging dock (make sure the dock is on a level floor and flush against the wall). Good thing about your next charge is - "It's on the house!" meaning that when your vac runs low in Auto Mode, it will automatically return to the docking station to recharge! And what's more if for some reason it did not finish its original job, it will return to the cleaning area after it got enough juice. Samsung calls this feature Smart Charging. Getting your vac to work is also easy. There are two ways to initiate it to start cleaning your room: via a touch button on the unit itself or via its provided remote control. There are four cleaning modes: Auto Clean, Spot Clean, Repeat Clean and Manual Clean. Personally, I have used Auto Clean more often as it sets off to clean your intended area, gets job done and returns to recharge all on its own. However I had to use Manual Clean mode a few times too, which pretty much puts you in control of where your want your vacuum to go and clean by simply using the remote control navigational buttons. I found that this vacuum does a pretty good job in picking up all kinds of debris off your floor or carpet. Just make sure your carpet does not have fringes. Yes, this vacuum does not deal too well with fringes and gets stuck on them easily. Another plus to add, this vacuum is not loud! There are three suction power modes available: Turbo, Normal and Quiet. Advanced options: Connect your vac to WiFi and it'll update its software. With the help of Samsung Connect App, now you can schedule it to clean even when you are not home! You also get all the remote control functions on your phone. Overall, very impressed by this vac. Easy to operate, good suction power, lots of smart options, affordable most important part it leaves your house clean! This review has been completed as a part of the Insiders Program.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It Sucks... Really!

    Posted
    nibor
    • My Best Buy® MemberMember

    I did a fair bit of research before buying this vacuum and, if money was no object, I would have have purchased a more powerful machine which holds a longer charge. But I really wanted to see what it's like to have a robot vacuum so I went with the more affordable model. This one runs for 60 minutes before needing to recharge rather than the 90 minutes of the more expensive model. The size of the vacuum was surprisingly large, and heavy. The instruction booklet was also large, and intimidating. I have no problem figuring things out when I want to but the instructions in the booklet weren't super easy so I concentrated on reading just enough to get it to work. To date, I still haven't figured out how to control it with my Alexa but I can control it with remote control. I'm sure if I take a few minutes and read the instruction manual without distractions, I should be able to figure it out okay. I wasn't expecting much in the way of cleaning from the POWERbot. Compared to my regular vacuum cleaner, it doesn't seem very powerful but I was pleasantly surprised after it made it's first run through the house to find dirt in the little dirt-collecting bin. It's capable of doing spot cleaning but I haven't figured out how to program it yet so I just press the turbo button, the home button and the go button and let it run. Without programming, it seems to follow the same pattern. I still find it thrilling to discover that it finds its way around the house and into all the rooms. If it runs into an obstacle, it goes around it. Since it only runs for 60 minutes on a charge, it usually goes back to its base, charges, and then sets off again to finish the job. On occasion, I've checked the base and discovered "Go Go Gadget" isn't there. A couple of times it seems to have just stopped where it ran out of power. A few times, it had a larger piece of debris caught in it and once the item was removed, it resumed vacuuming. I have long hair and can't use my power head on the regular vacuum as it gets too tangled in the roller. With the POWERbot, the roller is easy to remove and clean any tangled up hair messes. It's definitely not perfect. You'll likely still want to vacuum with something more powerful occasionally but, overall, it keeps the floor cleaner than it would have been without it and makes me feel good about it. This honest review was written in exchange for a discounted appliance as part of the insiders program.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hi, nibor! We're glad to hear it sucks in a GOOD way! Thanks for highlighting so many great things about your new POWERbot. Samsung strives to provide our customers with both quality and economy. We're not just a company though, we're a family! Glad to have you as a member! ^Mae Samsung

  • Rating: 4 out of 5 stars

    Good vacuum if you can get past setup

    Posted
    EvanT
    • My Best Buy® MemberMember

    The Samsung POWERbot R7040 Robot Vacuum offers some incredible features if you can get past the slightly frustrating setup experience. Setup was a bit frustrating because the Android app wasn’t functioning properly. I first downloaded the Samsung Connect app and it was not compatible with the vacuum and referred me to the SmartThings app. Once downloaded I could not proceed with signing into my Samsung account without downloading the Samsung web browser, which was a bit ridiculous and it felt like Samsung was forcing me to download all of these unnecessary apps and dragging out the process. Once I was finally able to sign in and proceed with adding my vacuum to the app, the vacuum did not want to connect. It kept failing to connect for one reason or another. After about 15 minutes, I was finally able to get it added and then it operated as it should. The app is has a lot of features and you can remotely control it manually, view battery level, change suction level and view its cleaning history. The vacuum itself does an excellent job at cleaning. It collected a full compartment of dust and dirt in my bedroom that was presumably clean. My only complaint with cleaning is that the sensors don’t work the best. Sometimes it will try squeezing into an area that is too small for it and it will try to go up over my wooden chair base. I had this problem with my previous robot vacuum as well though. I was able to set it up to operate via voice with Google Home and Alexa which is very convenient. If I misplace the remote, I can simply say “Hey Google, turn on my PowerBot” and it will start sweeping. Or I can say “Hey Google, turn off my PowerBot” and it will return to its charger. I did have a little trouble charging it once and was stuck with a dead PowerBot. It simply didn’t sit on the charging contacts right. I did have it placed under my dresser which is perfect in height but there isn’t a lot of room in width. With that being said, I recommend placing your charger in an open area if possible, so it doesn’t have any issues while charging. The PowerBot is easy to clean once it is full. Just press the button at the top and the tray will pop out and you can easily clean the filters as well. In closure, the Samsung PowerBot is not a plug and play vacuum. It will need to be setup in order to unlock its full potential and you might hit some bumps along the way during setup. However, once it is up and running you will find that this vacuum has everything you would expect from a Samsung product.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you very much, EvanT, for sharing your experience. We will definitely work towards improving this process for all of our customers. Thank you for your wonderful attention to detail, as it will help us continue to improve! ^Mae Samsung

  • Rating: 4 out of 5 stars

    Convenient daily cleaning at the cost of utility

    Posted
    Jaron
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member

    Pros -Quiet for a vacuum -Decent suction and cleaning -Fairly robust pathfinding -Spot cleaning function -Mobile app gives good control -Easy to empty Cons -Expensive -Slow total clean time Pathfinding can get stumped by irregular furniture. -Doesn't clean as well as stand vacuum -Box doesn't come with area boundary tags -2.4 GHz Wi-Fi only ( for those that only have 5 GHz bands in their homes ) Overall The obvious answer first is no, this won't replace a regular upright vacuum. This can only clean floors, not stairs, not furniture, and not the dust from shelves and ceiling fans. What it will do is keep a few rooms in your home clean of regular dust and dirt buildup. You can assign whatever schedule for it that works for you through the mobile application ( Android and iOS only ). Those that are concerned about their home network security, using the mobile app does require you to create a Samsung Smart Home account and to link the POWERbot to your wireless network ( 2.4 GHz only it seems ). The app also gives you useful info such at current status, battery life, and any maintenance warnings. The built-in sensors and pathfinding algorithms are fairly good and the POWERbot doesn't get stuck very often. It uses a camera to track its motion by watching the ceiling to keep from getting lost and to find its way back to the charging station. Some irregular furniture may throw it for a loop if they have lots of contact points with the ground, but it eventually makes its way free. Regular tables and chairs aren't a problem. However it's not always the most efficient in terms of movement. It's not uncommon for the pathfinding to take multiple passes over one area only before finally making one pass over a missed spot. It's also not the most exact when navigating around table legs or small niche corners, leaving a couple small swaths uncleaned. The bigger problem with it going over the same spots multiple times is wasted battery. This means it runs out of power before the whole room is clean and must return to the charge station before being able to complete it. This means the battery will have to be replaced more often than it would need to be otherwise during the life of the vacuum. I wish it had a feature that I could program in the dimensions of the actual room it was in to give it a rough outline of where to clean and where not to bother. You do get a remote that you can use to manually direct it, but when the whole point of a product is that it's autonomous, it's not a great workaround. The manual also mentions boundary tags that allow you to mark off areas ( so the vacuum doesn't fall down stairs or drive into a fireplace ) but they're not included in the box. The docking/charging station is somewhat problematic. It asks to be placed on a hard, flat, level surface with at least 18 inches open area on each side. For most homes, that's likely in the kitchen where the vacuum would be underfoot most the time. The power cord also has a brick which can't be hidden in the dock, so it must sit along the baseboard creating another small obstacle for the POWERbot to clean around. You can put the dock on carpet, but as most carpet dips at the edge of the wall due to it being tucked down on the tackstrip, you'll receive repeated notices in the mobile app that the dock needs to be leveled out. In the end, robot vacuums trade utility for convenience. It can't clean everything and it's not strong enough to clean out big messes, stamped in dirt, or caked on food. It does have a spot clean feature to handle light spill areas without trying to vacuum the whole room. But it general it can keep your carpet and hard surfaces clean from the day to day accumulation of dirt and dust pretty well, and quietly ( about as noisy as a dishwasher, far quieter than a regular standup vac ). I can run mine while my son naps upstairs without it waking him up. It's up to you if that convenience is worth the $400 price tag. It's a luxury item, no doubt about it, but at least one that offers a measurable service.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Life Just Got A Whole Lot Easier

    Posted
    POB1P
    • My Best Buy® Elite Plus MemberElite Plus Member

    Samsung has upped the game for robotic vacuums with its POWERbot R7040. I will admit that before I got the POWERbot, I sort of thought the whole smart vacuum thing was a bit gimmicky. That idea quickly changed the minute I emptied it the first time, so much so that I purchased my second POWERbot (for upstairs) through The Insiders program.  Our home is a mixture of wood, tile, and carpet and the POWERbot works beautifully on all three surfaces. Typically I run the vacuum on normal, but occasionally after my kids have run in and out of the house and tracked dirt and sand everywhere, I up the suction to Turbo and delight in clean floors while I take care of actually being a parent and spending time with my family. The vacuum was very easy to connect to my Samsung Hub, and from there I was able to set up a schedule for it to run every day while we are gone. Based on the coverage maps the app provides, it appears to be able to clean the entire first floor on two charges, but I believe it goes back out a third time just to catch spots it misses. It is really cool how, no matter where it is, it starts making its way back to the charging station when the battery is running low. The charge time to full is pretty fast, but again it is cleaning my house during the day while we are at work and school. Another amazing feature is the shape and design which allows it to get right along the walls and baseboards and trim beautifully. Samsung highlights the POWERbots edging technology, and they should because it was always annoying to change the attachments in order to clean underneath kitchen cabinets. With the POWERbot it is no longer a worry. While this is not a feature that Samsung would advertise, it is also awesome to watch people interact with the vacuum. My parents and in-laws are fascinated with it. I have found them talking to the vacuum cleaner commenting on the choices of cleaning path it made or how well it is doing cleaning the house. As an individual who has invested in all types of smart technology I can honestly say that this is the one device that has truly lived up to everything that smart technology is supposed to do…make life easier. Life is simply better when your house is clean, which is difficult to do with two young kids, so thank you Samsung! 

    I would recommend this to a friend

    • Brand response

      Samsung

      I absolutely agree, POB1P! The features on this vacuum are the best! Thanks for allowing Samsung to be a part of your home. ^Mae Samsung

  • Rating: 5 out of 5 stars

    Impressive!

    Posted
    laurenh33
    • My Best Buy® MemberMember

    I was actually skeptical about a robot vacuum and wasn't sure I would accept this campaign from the Insiders. The Insiders gave me a chance to try this vacuum at a discount for my review. Well, it changed my mind. This device is very cool. I am a pet sitter and my floors are always full of fur balls and fly away dog hairs. I have 2 cats also which shed like crazy as well. My floors really need a vacuuming every day. Almost twice a day in the hot months. This saves me so much time and I haven't pulled my upright out since I got it. I like that it connects to wifi so you can schedule your cleaning when you are not home with your phone. I have used the schedule feature twice now while at home. I was worried that it would get stuck on something but it does notify you if that happens. It got stuck on a string on my rug and just shut down and notified me. It also has notified me when on an uneven surface. Setting up with my wifi was a little tricky. I don't know if it was my wifi's issue or not but I finally got it and it really wasn't that hard. The remote control is easy to use and there are features on it that are helpful, such as spot clean and turbo. Others have complained about the app but I have only used it at home and it works fine for me. I have a low coffee table and wasn't sure it would make it but it gets under it easily. It seems to twist and turn and navigate with ease. I have read that the more you use it, the smarter it gets and maps out your house, so I am excited to see how that works. Right now it does miss spots here and there and doesn't always go in straight lines but I have not had it clean my entire house yet. I have a 2400 sq. foot home. The spot clean feature is nice because you can direct it to the area needing cleaning. You can also use the repeat feature if more cleaning is needed in that area. It has great suction power. I live in Florida and we have very sandy soil. With dogs coming in and out, our floors really gets sandy. It works great picking up the sand. It is also great going from our wood floor to a carpeted area. When it gets to an edge, it displays edge. It will even go into turbo power on my rugged areas. The dustpan is very easy to empty and clean. So far everyone in this house is impressed, including the pets whom I thought would be scared of this but are not. The charge lasts about an hour and then it will dock itself and recharge. I had the dock in a bedroom and had to move it closer to the area it was working on. It was too far away to return to its dock. It displays full when fully charged. I will be using this daily and hope to learn more but so far I really love this! This is a keeper! I also do house cleaning and I have told the ladies I work for all about this. Hope it doesn't put me out of a job. #InsidersPOWERbot #TheInsidersUS

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for leaving a wonderfully detailed review laurenh33! I am thrilled to hear how impressed you are with your new Samsung POWERbot! Thanks so much for your personal recommendation. It means a lot! ^Mae Samsung

  • Rating: 5 out of 5 stars

    I'm Not The Smartest Thing In My House Anymore

    Posted
    William
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been wanting to get a robot vacuum since they first came out. My parents have had one for years because my mom suffers from some chronic illnesses that making cleaning painful and difficult. I finally decided to give one a try myself. I was actually quite skeptical, because my parents have hard flooring, and I have wall-to-wall carpeting. I wasn't 100% sure something so small and compact would be effective on my carpeting, especially because I have a long-haired cat and an even longer-haired girlfriend. I was pleasantly surprised to find that it was not only up to the task, it worked like a charm. The reservoir filled up almost completely the first time I used it. I was truly shocked to see how much dirt it was able to pick up. I also love the fact that I can turn the suction on high (which cleans my carpet deeper but obviously depletes the battery faster) and when the battery runs out, it docks, recharges, and then somehow picks up where it left off. I really don't understand how this thing is as smart as it is, but I think I'm going to try some one-liners out on it and see how it responds. Another cool smart feature is that I can get notifications on my Samsung smart TV if the vacuum is having any sort of problems, or if it is returning to the charging station. If this is what having housekeepers feels like, I have been truly missing out my entire adult life. The edge suction is an excellent feature as well. When it detects a wall, it kicks the suction up a notch to clean the corner where the wall meets the floor. If you are worried about pets, Murphy and my POWERbot have actually become good friends. I'd be kind of jealous if it wasn't so darn cute. The video I provided is not an accurate account of the sound output, because it is actually extremely quite. You can watch TV while it is vacuuming and you won't even have to turn the volume up. I am glad I finally got one of these buggers. Murphy and I are very happy to make it a part of the family.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Kinda like a personal assistant

    Posted
    NJMomof3
    • My Best Buy® MemberMember

    Once again, my skeptic tenancies were proven wrong with the Powerbot. I honestly thought it was going to be a gimmicky thing that would in no way replace my current vacuum but my husband wanted to try it out so I went ahead and "took the plunge." Firstly, I have not used my standard vacuum since I got the Powerbot not too long ago. I can put it on a schedule DIRECTLY FROM MY PHONE from anywhere in the world via the SmartThings app; not to mention it is compatible with Google assist and Alexa. It has a ton of sensors that sense baseboards, obstructions, and "Cyclops"(my kids named it) quickly learns his surroundings and develops an general floorplan the more he cleans. By the way, it has a Cyclone force wall so that's why my kids named it Cyclops. I must also say, I have a ton of stairs in my home of three levels; I just knew this thing was going to "cyclone" right down the stairs sooner or later ---- well that has not and won't likely happen as my Powerbot has all these sensors that really prevent it from such a fall. It would be nice to have some of those of my own! I also have the ability to create boundary walls, to stop him from going into places I don't want him, I can auto command spot cleaning either from my remote (yes it even comes with a remote!) or directly from my phone just by pointing to the spot I want to clean. He even learned how to hop right onto my area rug, my carpet, and my hardwood floors just after the first time I turned him on. My husband has gotten to the point where it is an event in the house when the Powerbot is running because it's like we have this assistant that cares about dirt, dust, and crumbs all over the floor and with three kids we get plenty of that! One last thing --- this is truly a SMART bot. It senses exactly what the problem is whenever it encounters one. For example, its awesome suction sucked up a tiny little trinket toy of my daughters. I then got a notification on my phone that a "foreign object" was in the Bot; so then I went and removed it, and he went back to his normal routine. This is almost a personal assistant for us! If anyone were wondering what difference the Powerbot makes, just take it from me ---- I am a mom who ran her vacuum cleaner ever single day. I have not touched it ONCE since getting the Powerbot. Case closed!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great, in the Right Setting

    Posted
    HonestJohn
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    Several years ago I purchased and ultimately returned a robotic vacuum. We are dog owners and dogs shed, in our case they shed a lot. The vac I tried jammed easily on dog hair and had other failings. When I tried this new Samsung, I had low expectations which were quickly dashed. Here are some of the positives: -brushes do not jam -dog hair does not wind around brushes -incredible power/suction -easy to program -moves easily between hard and carpeted floor surfaces -relatively quiet -programmable -decent battery life (+/-) 90 mins. -overall, very good cleaning, including most edges My 4-star rating (rather than 5) is due to the inherit limitations of any robotic vac, including this very well engineered/designed Samsung. While it can be (relatively) easily programmed to run at certain times, having a small robot running around the house is distracting (but can be a fun game for some pets). The same job can be done much more quickly with a standard vac. In our home, the vac had to stop because the dustbin filled (dog hair) to capacity. (The dustbin is easy to see into [see photo] and also to empty. Additionally, Samsung strongly recommends that the charging/base unit be flat against a wall. In our house, we have a variety of baseboards with quarter-round which made complying impossible [see photo]. When the vac returned to the base for charging, it was obvious why the manual encourages a flat wall, as the base moved and challenged the vac to park itself, which it ultimately did. My final "con" is that "boundary markers" which keep the vac from tumbling down a flight of stairs on going into places where it should not go are an "option" and calls to Samsung Support and then too their parts/accessories supplier were not successful in finding out how to purchase these. In my opinion, they should be included. I think this would be a great purchase for a small house or apartment, especially if it were programmed to run while the occupants were elsewhere. With its camera and sensors, it's a very impressive and helpful piece of technology.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A welcomed addition to the Fa

    Posted
    Airtime226
    • My Best Buy® MemberMember

    When I received this vacuum, I honestly didn't think that it would change much about my cleaning pattern. I don't make much of a mess and I wasn't expecting the vacuum to truly pick up that much that I may have missed. I am so glad that I was wrong....WOW! This thing is an automated genius and hopefully I can quell any concerns individuals may have about it. Setup- The setup up out of the box is not only quick, but thorough. It took about 3-4 hours for the PowerBot to fully charge out of the box. My suggestion is that you center the Bot in your room so that if you want to tackle halves at a time you can do so without draining the battery completely (it also look aesthetically pleasing, lol) The boundary markers are quite easy to apply, but I decided against it because I wanted to get the truly cleaning power, as well as a good idea of what it did and didn't hit. Use- The first time you use this I swear it will take you aback on how truly quiet it is compared to conventional vacs. I started it up and it went about doing its things, uncaring to what my daily activities were. After it completed its run, waste disposal was a quite easy. On a note, while this is the first PowerBot I've owned, I've had friends that have had them as well as other companies versions of them....let me just say the suction power of this little guy is heads and shoulders above any of the others I have seen! Not one time did the PowerBot ever get stuck or jammed during its run. And with all the furniture in my place, that is a marvel within itself! Conclusion- Don't even have a second thought about purchasing one of these bundles of joy. If you have the opportunity, run to your nearest retail store, or online store, and pick one of these up. Many of the issues that people stated they encountered including Wi-Fi setup and Smart Things integration I never saw or had trouble with. This little fellow will not only make your life much easier, but become a part of your life that you never really knew you needed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Good For The Right Type Of Place

    Posted
    Wraith
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 100 ContributorTop 100 Contributor

    Let me start off by saying that I've never owned a robot vacuum before so I can not make any comparisons to others out there. I have always wanted one since I am an absolute neat freak (I have two Dysons, a steam mop, and various other cleaning implements just for floors - I may have a problem but at least it is a good one to have). Finally pulled the trigger because the Samsung POWERbot seems to hit the sweet spot of power, versatility, and most of all price. Setting up the POWERbot was simple and while I attempted to use the iOS app, I had read from several other reviews on here that it really wasn't worth it, so when it kicked me out for the 2nd time, I just stopped. I don't really see a need to use it anyway since this is intended to be an independently running system and if I do need to interact with the POWERbot, they give you a nice remote control to use. Ok, so now for how well it works.... It works wonderfully for the right kind of place. I live in a two-story house and one of those floors is the right kind and the other is not. My ground floor is the one that is not particularly supportive, and to be fair, I have a hard enough time with it and I'm (supposedly) a sentient being and not a rudimentary AI in a small vacuum. The majority of the floors on my ground floor are large tiles and some pretty thick rugs under the main dining table and the coffee table. In addition the furniture around the rug in the living room comes right up to the rug and while the couch, love seat, and chairs have plenty of clearance underneath, the gap where the rug and furniture meet is too narrow for the POWERbot to squeeze through. Also, the end tables and coffee tables probably look to the vacuum like they can be traversed under but there are bars further in that act as supports and probably confuse the heck out of the machine. I think my first floor is a bit too much of an obstacle course for this machine. It cleaned in many of the open places but to tell the truth, I really wanted something to make it easier to get under and around some of these things without having to move everything. That being said, my upstairs floors are all carpet with the exception of tile in the bathrooms. It is also free of too may obstacles and has clear runs underneath fu