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Customer Ratings & Reviews

Samsung - POWERbot R980020 App-Controlled Self-Charging Robot Vacuum - Airborne Copper-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 152 reviews

88%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-13 of 13 Reviews
  • Rating: 3 out of 5 stars

    OK, but way over priced.

    Posted
    bago
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It does a decent job vacuuming. It's a little noisy, but if you're not home who would really know. My issue - for the price (since it's clearly at the high end), it should be able to navigate a normal house plan. I'm sure it would do great in a one room house shaped as a square. With multiple rooms, pass throughs, rectangles, furniture, a rug, and all of a sudden it can't seem to fully complete one room without randomly finding its way to some other room. It's like the thing has ADD. Oh look, squirrel, and off it goes It did always find its way home. I unleashed it on 4 rooms and a hallway. The hallway is great, the four rooms vary from 50% cleaned to 80%. It never did the same thing twice, some days it covered more of a room, some days it covered less. Too expensive for the shoddy performance. BTW it likes straight lines - better than the Roomba randomness. Problem is, the thing lists to one side - throws off the coverage pattern.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent, but doesn't beat the competition

    Posted
    BamBam42
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We got this Samsung Powerbot on sale at bestbuy.com a couple of weeks after getting a Roomba (from a competitor with a generous return policy). We thought this fantastic sale was a great opportunity to really compare how this Samsung stacked up against the Roomba. Bottom line, this unit was ok but we found the Roomba did a better job. The Samsung got hung up once on a lip between rooms that the Roomba was able to handle, and the Roomba got corners better than this unit. With kids running around all the time, a lot of dirt, crumbs, etc. gets pushed into the corners, and the Samsung didn't seem to get them, while the Roomba's brush did (it extends outside the physical unit). Those two factors were enough for us. The Powerbot did a decent job, don't get me wrong, but the Roomba was better for our needs and, if it hadn't been for the amazing sale with Best Buy, the Powerbot would have been far more money for a lesser product. We returned this unit within the Best Buy return period and remain happy with our Roomba.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Robot vaccum Cleaner

    Posted
    Angavai

    We have named our POWERbot as Rajamma ! Initially I bought Roomba but was a DOA. I retuned it back and bought this based on recomendation. Has good suction and vacuum cleaning power. Does good on hard floors - laminate and tile. In carpet it works hard and loses power quickly. It is understandable. I am using this only for a week now. Not used schedule yet. So for so good. One of the remote function did not work - pointing laser. I have to take that back to fix. Over all I am OK despite issues. I have to see on how it works over long time. Sum up: Over prized. Has to come down in price. Remote issues to get attention. Overall OK product. Will wait to recommend this product. May come up with update after few months. I will wait to recomend this product. I would say no for now.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Price too High for itself

    Posted
    Negative90
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this PowerBot almost a month now. My regret is once you buy from bestbuy, if you are not elite member you will only have 2 weeks to return your product. There are not so much to say, but I describe three things I don't like it. The powerbot will not hit wall but it does hit chair leg. It won't go over higher carpet. And there is a big rumble sound happen to my powerbot. I am about to take it to bestbuy for check it. Let see what will bestbuy say about the big sound.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Neat smart vacuum

    Posted
    Vp219
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've only had the vacuum 2 weeks, but it's pretty neat. Ive had a roomba in the past and this one definitely cleans better. It is fairly quiet on the normal setting and can barely hear it on the silent setting. It has gotten stuck or lost a few times but it is easy to find thanks to the incessant beeping when it is stuck. It occasionally gets confused due to our transitions in flooring, but it usually figures it out eventually. I probably would have given it 5 stars if it were slightly cheaper.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Phone Home

    Posted
    Sammy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    GREAT machine. Love coming home to a clean house. 1 MAJOR PROBLEM - E.T. Cannot Phone Home. For some reason no matter where the home port is placed, this little critter cannot seem to find its way back to the base and gets hung up on floor registers on hardwood floors.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It works but.

    Posted
    TexIllini
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    If your room has low obstacles it will get stuck. Under dresser. Under bed. Under coffee table. And make sure you coil all electric wires and raise them off floor. Once you've" preped" the room it works fine! For the price I'm not sure it is for everyone.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Overall happy but...

    Posted
    PigFooker
    • My Best Buy® Elite Plus Member

    Gets confused on floor vents, shuts off and never finishes. I like it otherwise, does a great job on hardwood and thinner area rugs. Just wish it would complete a job so I can trust the schedule.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Product

    Posted
    Dwrbebop
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It was a good product but found myself still have to sweep in the corners and along the edges where the power bot couldn't get. I returned because I felt like I was double cleaning.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    works so so

    Posted
    Fideaux1771
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    not a bad vacuum, has great suction but i have hardwood floors with area rugs. it repeatedly will get hung up on the rugs..other than being load it works fine

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Convenient but has its quirks

    Posted
    Clac
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Does a good job. Quick. Does not get in the corners like the Roomba. Gets stuck pretty easy. Greatest value........ House is vacuumed when I get home.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok but issues

    Posted
    Wildcat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The battery did not last as long as I would like and did not redock did not fit under cabinets. Disappointed for price

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great for busy people

    Posted
    Robot
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It does a great job of vacuuming I just didn't like the fact that it pretty much just cleans open spaces.

    No, I would not recommend this to a friend