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Samsung - POWERbot R980020 App-Controlled Self-Charging Robot Vacuum - Airborne Copper-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 152 reviews

88%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 96 Reviews
  • Rating: 5 out of 5 stars

    Tearfully expensive, and worth every single penny!

    Posted
    Locksmith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have never had a robot vacuum, so I will not compare the Airborne Copper with other options. My use case for this vacuum is a two-story house, with mixed carpet, bathroom tile and hardwood floors, and a few small rugs here and there. Some rooms have cables on the floor, both thick and thin. In some spots, the separation between carpet and hardwood happens with a short piece of wood (a "bump"). Conventional furniture. No cats, two small dogs. Vacuuming with a manual vacuum normally takes 1.5 to 2 hours. First, I set the Airborne Copper at the ground floor and let it go in Auto mode, Dust Sensor on. At this setting, the Airborne Copper moving algorithm will walk it into straight patterns, attempting to align with the wood grain, walls, or another room feature. I have found the vacuum performs well, going the full length and area of the rooms. If it does not visit some area of the room at first, it will eventually go back to that area after it finishes its search pattern and/or recharges. The walk algorithm is not random or bounce-and-restart. The obstacle avoidance system is composed by a number of sensors, such as infrared sensors at front, camera at top, bump sensor at front, void detection at bottom (to avoid falling down stairs), and motor strain (to detect when the motors are running but the vacuum is not moving due to being stuck somewhere). There might be a tilt sensor too, it appears. They work in conjunction and work well. The vacuum will stop before bumping into most obstacles, such as walls, and smartly recovers after bumping into something it could not properly detect. The weak point of obstacle detection are dark materials, in particular black furniture, low black shelves that sit above the height of the bump detector (the vacuum will not see them and will hit them, attempting to move forward until understanding it is stuck; only then it backs up). Curved furniture legs or soft ramps (such as legs that climb in a ramp) are also a weak point: the vacuum might not seem them, and then attempts to climb them, with a high probability of getting stuck. When the vacuum detects an obstacle, it will circle the obstacle in search of a clear path. There is a gap between the rolling brushes and the rest of the body that houses the wheels and motor. If the obstacle is a slim furniture leg, this leg might get lodged in between this gap while the vacuum is circling. When this happens and the vacuum cannot free itself, it will simply stop and cry for help (a soft alarm-melody plays for a while). Thick cables are usually not a problem. The vacuum will just climb over them and go about its business. Thin cables indeed might get sucked and tangle into the roller brushes. In one such occasion, the vacuum halted and cried for help. The power of the obstacle avoidance system, and one of the points that sold me for this product, was exemplified when the vacuum detected and delicately circled around one of my dogs who was sleeping on the floor, never touching him. Transferring the vacuum between floors proved seamless. The Airborne Copper will map the new environment and vacuum properly in straight patterns. As the battery is exhausted, the Airborne Copper will turn off the vacuum engine and trace its way back to the charging station. Sometimes it does this by tracing walls, sometimes it will follow an optimum path. And sometimes it will get lost and stop. I experienced that on my top floor, in which the charging station was installed in a room separated from the others by a bridge. The vacuum kept going to the wrong direction, which would put it into a room close to the goal but with no direct connection to it. The vacuum has a schedulers that works either with a daily schedule, or a one-time schedule. I would like to have a more advanced scheduler, which could allow different times per day. Finally, this is a vacuum, not a power broom. It does suck dirt, and it even sucked marbles and small toy pieces. The dust sensor makes it slow down the movement and increase the suction power while it detects dirt on the floor in repeated passes. It is not particularly noisy (much less than a conventional vacuum); there is a "silent" mode that decreases the suction power and resulting noise. In conclusion, I had to sell one leg and mortgage two arms to purchase this Airborne Copper. I come home to clean floors and tidy, vacuumed carpets daily without having to spend hours every week to manually vacuum (I have not used the manual vacuum since I purchased the Airborne Copper). It was worth every single penny of its price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I did a lot of research and I'm glad I bought it

    Posted
    Nuke
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I did a lot of research and I'm glad I bought this robot. The list price is the same as the Roomba 980, but I got the Samsung on sale at Best Buy so I paid $200 less than a Roomba which I could not find on sale even though I looked for two months. I've had the robot for a month now. Works very well on our mix of hardwood and rugs. The bot won't climb up on our big thick shaggy rug, but I didn't really expect it to. It does climb up onto the other big thick rugs that aren't shaggy. The dirt compartment is very easy to empty. We have a cat and it picks up lots of cat hair. The noise level is better than I expected. Much less than our manual vacuum cleaners. We have lots of chairs and stools and although the bot does a pretty job getting around them, I put the kids' chairs and stools up on the table and counter so the bot can more easily get to all the kids' crumbs. The only disappointment is that it doesn't get under the overhang of our kitchen cabinets very well. But I just run a broom under the cabinets to push the dirt out where the bot can get it. The cat hid from the bot the first time we ran it, but now the cat just ignores the bot the same way the cat ignores the rest of us.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding

    Posted
    makomachine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've owned several Roomba's in my day, but this is the first 'real' robot vacuum I've owned now that I've had it. We have a single story home, all solid surface minus a couple floor rugs, and two pugs. This robot thus far has flawlessly vacuumed our entire house better than I would do by hand, with one caveat I'll get to in a minute. The Good: Vacuums with a very organized and efficient pattern. Kind of like how a human mows the lawn. None of this random roaming and zig zagging aimlessly. It maps the entire home and goes over everything it can get to room by room. Has the largest dust bin I've seen in a robot vacuum - No need to empty half way through a session, even with our pugs hair - if you keep up with it regularly (every few days) Lots of suction - this is a VACUUM Doesn't bang into things but senses their presence, slows, and gently pushes up against them to get to the edge. Returns to its base and charges itself without error The Not So Good: The one wart this unit has is that it doesn't get under kitchen cabinet faces very well due to its height profile. All our other furniture is fine, but once a week or so we need to sweep under the edges of the counters. The loan caveat warranted a half a star in my opinion, but since I can't rate that way I have to choose the closest and 5 star is the better rating. Would I buy it again if it broke? This afternoon....immediately... Its a game changer for those with pets and keeping up with dander, dust, and hair.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Machine

    Posted
    JeffB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This machine is excellent. I had the lower Samsung model and traded up to this one. It now has several features I find essential: 1. It maps your house and identifies rooms where there are clear barriers/walls. 2. Once your house is mapped, it can be accessed from your phone and you can send it to a specific room in your house to clean and return. 3. It sends you a message when it is on the way to clean a room and sends another message when it has finished cleaning that room via a Chat. Overall, it does an excellent job of cleaning and gets into corners and will elevate the suction when it gets into corners to get any extra dust/debris. It also will clean the whole house but I prefer to send it to specific rooms and you can designate which rooms apply normal, maximum or quiet suction power. During quiet setting you can easily listen to television or have a conversation. This model has a few more horsepower and has never gotten stuck on rugs though it did get lost when it was able to get under a 4 legged chair against the wall. It was easy to lift the chair and it was on its way without a problem. This is different than the previous model which did seem to get stuck on a few rugs around my house. This model has not had that problem. I highly recommend this machine and have it set to do a weekly cleaning of the whole house but also clean different rooms when I am present.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    LOVE my Samsung - Powerbot Cleaning Robot Vacuum

    Posted
    GIGI12
    • Verified PurchaserVerified Purchase

    I love Bob! ( aka Robert, aka robot vacuum, aka Samsung - Powerbot Cleaning Robot Vacuum ) Yes, we love him so much we refer to him by name and use personal pronouns! I purchased BOB for Christmas as a family gift. It is the best purchase I've made in years! I was worried that he may not get everywhere or leave things behind, but I figured it could do a better job vacuuming than my 13 year old does. I read a lot of reviews and decided on the Samsung. I did not go wrong. I found that if I programmed him to run during the night that if it was dark sometimes he would get a little lost or get hung up on things, so I decided that I would simply start him when I get up, that way if he did get hung up I would hear him beep. This works well. Bob does a great job. He does the entire downstairs in about an hour without needing a re-charge. I do sweep out from under the cupboards quickly because he can't fit under them, but that takes me 30 seconds. He does the rest. I am amazed at the objects he can get around and then pick up in a strait line from where he left off. He transitions from wood to carpet with ease. He leaves perfect lines in the carpet! Bob does not like hair ties, cat toys or phone charger cords. Make sure those are off the floor first. I have bragged about this vacuum to everyone I know. What a time saver. I can take him upstairs, set him to go and he finds his way into every room and does a great job. I am truly amazed and grateful that I found BOB!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Replace your upright vacuum once and for all!

    Posted
    Nathometheatre01
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My original intention was to get the Roomba to help keep our floors clean in between using our upright Shark vacuum. I've owned the top of the line Dyson, then bought a Shark, and was still planning to use my Shark for deep cleaning vacuuming while using the Roomba in between. My plans changed completely when I saw Samsungs line of robovacs. I decided to spend twice as much as what I was planning on spending when I saw just how powerful and intuitive the Samsung 9000 series is. I knew I had 45 days (being an Elite Plus member) to test it out and see if it could literally replace my powerful Shark upright vacuum. That's why I love Best Buy's return policy with Elite Plus members, and why I spend a ton of money at Best Buy every year to maintain my Elite Plus status. I digress. Anyway, after getting familiar with my new Samsung 9000 I love the remote control that comes with it. You can program the Samsung to vacuum whenever you want as often as you want but I prefer to use the remote and by just touching the "auto" button this starts the vacuuming process. It has a "quite" button that puts the Samsung on a slower speed but much quieter, so we always use this option. The Spot Cleaning option is awesome! By pointing the remote at a particular spot on the floor it shines a laser where the vacuum will automatically follow and deep clean that area until you release the button. Overall I am very pleased with this vacuum and it is now our primary vacuum for everyday use!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Vacuum I've ever bought!

    Posted
    Ginag
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We did our research on all the brands and models available. We were looking for a self-automated vacuum that would be able to keep our 3000+ sq ft floor and rugs clean since we have 4 kids, 2 dogs and 2 cats. Absolutely love this product from Samsung! Roomba was like a vacuum with ADD. It wouldn't leave our dining room and wouldn't go on any of the rugs. The samsung cleans the rugs and floors with ease. It hasn't gotten stuck and the entire floor and carpet was cleaned. It knows where it has been and where it needs to go. It knows what it is doing all by itself. I have set it to clean every morning at 8:00 and when I get home it is spotless. Yes, it is pricey but the time saved to do other things and the fact you don't have to mess with wires is definitely worth the price. Going to pick up a second unit for the upstairs! We did put aluminum foil over some of the sensors bc it did want to hesitate at first with dark colors but once we did - we've had no problems! I don't think we will be doing that with the upstairs model though!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Robot Maid

    Posted
    BubbaBob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We have looked at robotic floor cleaners for years. Best Buy had one performing at its store when we were looking at Samsung appliances for our kitchen remodel. I asked to see it demonstrated & was very impressed with everything but its price. We did purchase Samsung appliances & the salesman offered a discounted price if we purchased it then - sold! We like its programming features & for keeping our home tidy we are very pleased. It can clean the entire floor (7 rooms) in one charging most of the time. It does not replace the heavy duty Dyson as you have to clean corners & under some furniture but less often. It is great if you are expecting company & run out of time. You also need to remove rugs with long pile, its just stops when it runs onto these. Being in our senior years it helps to have a little maid drop by.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than my shark upright

    Posted
    Rich
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to use. Just charge it and push "play"! The appearance of my carpet is cleaner than after using my shark upright. We have dogs and run the "bot" every day. After a month, the hopper is less full every time which tells me it's gotten all that was missed by other vacuum cleaners and is getting ahead of the dog hair! We are older and vacuuming every day had become a real chore to the point I was considering a maid. The power bot make life easier for us! Takes about 30 min to do 1500 square feet. Gets around the furniture with no problems but it's too tall to get under the couch or bed. It's capacity is better than expected for power and dirt! It's not as loud as upright but it has silent mode if you want to watch tv! Excellent product that does everyday cleaning to military clean standards!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Really surprised

    Posted
    jppp
    • My Best Buy® Elite Plus MemberElite Plus Member

    this is my first smart vacuum and can I just say that I freak love this machine. I was reading some of the reviews(cnet) and they were saying things like it's really loud and that It doesn't do corners well, but it's not loud and it does do corners well. I'm used to a canister vacuum and compared to it it's about 1/3 as loud. A couple of things I've noticed it doesn't like fring on carpet, lose carpet(entry carpets),and on the manual it said that I doesn't work on dark floor. And it comes with an extra filter, I just have to figure out where to buy more when the time comes. Anyways I'm really happy with it .I've had this for less than 24 hours.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great little machine!!!

    Posted
    happywithSammy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for our vacation home in the woods. Spend about half of our retired lives there - All floors in lower level are tile so thought this piece of equipment would make life easier since our biggest issue is just dust from surrounding woodlands. Nicknamed it Sammy. Does a great job!!! Programmed to run on a schedule so when we arrive at house it has only been a day or two since last run. Seems expensive for what some people would consider a 'toy', but fits our current lifestyle well. May consider my wife & I a bit wierd, but we love to watch Sammy do its job - kinda mesmerizing. Love the product, but we realize it does have a specific application & purpose & not necessarily for everyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Item to Help Clean

    Posted
    Brobdingnagian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    You can either set this up on an auto-timer or just select clean (4 stages of cleaning) when ready. It maps out all your rooms by mapping the ceiling, so it knows your rooms and if you change the furniture it doesn't mess up what it remembers about the room. It has a battery of 60 minutes and then finds its way back to its base to recharge then goes back to where it stopped and continues cleaning. I am always impressed with how much dirt it manages to find each week - and works on carpet, tile and hardwood

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Vacuum

    Posted
    mepa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We've had a couple of Dyson and Shark vacuumso over the years. This robovac works just as good, if not better. The suction is incredible and emptying the canister is simple. nothing is perfect and neither is this. Sometimes it would seemingly get stuck on things and shutdown but a quick press of a button and it starts up again. It learns the layout of the room that it vacuums via a camera and sensors. It's initially an annoyance, but does get better over time. Plus, it's fun to watch!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow!

    Posted
    LazyBones
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So I've been skeptical of this robot vacuum concept for a while but did some serious homework and looked at competing brands. The reviews for this product here and on other sites were definitely favorable, so I thought I'd give it a chance. Wow. Just wow. This thing is amazing, and has exceeded my wildest expectations. It vacuums very well, I use it once a week and it picks up things I wasn't even aware of. If you are looking for a product like this, I think this model will satisfy you!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Timesaver

    Posted
    Kiolbassa

    Full time working mother of 2 toddlers. This vacuum is amazing! Cleans on a schedule when at work. Cleans are combination carpet/tile/wood floors. Can spot clean, drive it, quiet clean and heavy duty clean. The rollers and dustbin are super easy to clean. The only thing you have to get used to is picking up odds and ends off the floor. I've had no issues with it damaging toys that are left out, but it will shut off if it gets a wire or sock in it. But seriously, this vacuum has saved me so much time and makes my house look amazing!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great robotic vacuum.

    Posted
    Ruth
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wouldn't be caught having company over without running my Izzy, her nickname, first. She does a wonderful job of cleaning. I have five pets. Three cats and two dogs. Two cats have long white hair. Izzy never plugs up and is easy two clean. Washable filter and dirt bin means you start fresh every time and don't need to buy more bags or filters. I would recommend one to everyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Much better than other Robot "Vacs"

    Posted
    TechGuru
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The one thing that stood out when I was comparing the Samsung Powerbot to the other models is that the Samsung is an actual vac with suction where as others just have brushes and push around dirt and rely soley on the beater bar to pick anything up. I also like the smart mapping it offers opposed to just randomly bumping into things until it runs out of power.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best invention ever!!!!

    Posted
    Sean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My wife and I love this vacuum so much we named him Bruno. Not sure why but he looks like a Bruno. Anyways, this is probably by far the coolest thing I have ever owned. I highly recommend this device. You can schedule it to run at a certain time every day and it cleans everything and never has any issues. Defiantly a must have. I might buy another for my second floor.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fabulous

    Posted
    beautiful
    • My Best Buy® MemberMember

    I've had all kinds of robotic vacuums I'm kind of addicted to them because I really don't like to clean as much as I want everything clean this thing works fabulous so much better then the IRonpt that was the last one in my house it's easy to dump all the garbage , dog hair and dust have collects .it's not that loud it's extremely thorough would recommend one for everyone

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great robot vacuum

    Posted
    Paogim27
    • My Best Buy® MemberMember

    At first I wasn't sure about buying this robot vacuum, I was commitment to buy other brand, but the seller at the store told me that this have a better suction and the batterie last longer than the others so I gave it a try and now I love it! Batterie last for about an hour, the suction is powerfull in carpet and flooring... I'm happy with my purchase.

    I would recommend this to a friend