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Customer Ratings & Reviews

Samsung - POWERbot Turbo App-Controlled Self-Charging Robot Vacuum - Obsidian Copper-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 185 reviews

74%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 5, showing81-100 of 185 Reviews
  • Rating: 5 out of 5 stars

    Good clean fun

    Posted
    Cherrylake
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love my powerbot. It's easy to use. Redocks itself and goes back to work a second time when recharged. Does a good job getting under furniture but doesn't get all debris at the baseboards

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best thing since sliced bread.

    Posted
    Gary
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Does it job. Sometimes gets stuck, but learns and get better and getting through it all. Can visible see the difference after it. Bought one for home and then a 2nd one for the office. Great machine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Wonderful suction!

    Posted
    nanci2121
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Wonderful suction, but, it loses it's way all of the time. It really doesn't care much for following the laser remote either and won't map out the house. Overall, does a great job cleaning though.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible Product-Long Term Use Review

    Posted
    Productsux
    • Verified PurchaserVerified Purchase

    Used it 12 times in 11 months and battery died. Stay away from this thing. Robots worked for the Jetson’s, but that’s a thousand years in the future. Buy a really good regular vacuum or hire someone to do it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerbot R9350

    Posted
    Cleanfloors
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I work six to seven days a week and having time to vacuum the house becomes very challenging. My Powerbot takes over this chore. I rate it up there with microwave, dish, and laundry washers.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Bettery and glinch performance

    Posted
    Nnaeem11
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This thing is just right for fun but not in a realistic mode coz it malfunction all the time after 4 months bettery is only 25 minutes and it's hard for Device to go back to charging station

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hi Nnaeem11! I can help you with this! To help you get your vacuum to its charging station check out this link: https://bit.ly/2OGUW17 and to help you get your Powerbot charging, I think you might find this link: https://bit.ly/2MAxvJA useful. ^Penny Samsung

  • Rating: 5 out of 5 stars

    Best robotic vacuum That Money can buy

    Posted
    Bulldog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My family laughed when I brought this thing home. Yet, when they saw it vacuuming without me doing anything, and the fact of how quiet it is makes this one a keeper and winner. Wife so happy I bought this electronic.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Robotic vacuum

    Posted
    Rjf1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works good on all floor surfaces. Has trouble under the dining table with all the chair legs. Overall- it picks up all the dog hair from our golden retrievers but $1000 is too much for just a vacuum.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Don't do it.

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Own a Shark and this Samsung. Much happier with the Shark and it was only $400.00. Samsung has plenty of power but rarely completes a cleaning cycle without having trouble.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hey Danny, I know how frustrating it can be when results and expectations don't quite meet, and I want to help you get the best cleaning power possible from your POWERbot vacuum. This link: http://www.samsung.com/us/support/answer/ANS00066264/ will give you an overview of the type of cleaning you can expect. In addition to that, you can always reach out to me for further support. I can be reached through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, call 1-833-REVIEW8 (during normal hours of operation 9am-6pm EST), or our Samsung Community Support: https://bit.ly/2hsVXP2 and please reference ticket #1138622329. Thank you for reaching out! ^Mae Samsung

  • Rating: 4 out of 5 stars

    Great Vacumn

    Posted
    casteen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My carpet is looking great. App needs some work. Challenge to set up special floor plan areas. Looses its way home after an error. Overall it does a great job.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung Powerbot is very efficient

    Posted
    BigLou
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was very surprised at how well the Samsung Powerbot performs. Cleans my carpet as well as my hardwood floors. Completely cleans my floor while I'm doing something else. I don't even have to be home to supervise.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Bummer

    Posted
    Ashbro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We tried this model but it was very clunky hard to understand ands didn't seem to make it around all of the areas .. we ended up taking it back and getting the Roomba that we absolutely love

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful unit

    Posted
    pizzabob15
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Had purchased a different model online then saw a better, more powerful unit at Best Buy. Salesman was helpful in canceling online order so I could purchase better model. This is a nice unit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It does a great job cleaning

    Posted
    Rev30
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Again, great job cleaning with tremendous suction. It at times does dock incorrectly and doesn’t charge. So far it’s been an overall excellent purchase.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thanks for leaving a review, Rev30! Your opinion matters to us! Samsung is continually improving its products and services, and feedback like yours helps us do that! ^Shifa Samsung

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    Yomama3939
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Much less need to clean the vacuum...just empty the canister. No dust to touch or breath. Quieter & more efficient than my Roombas (of which I had 3). Does the work of at least 2 vacuums.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great job

    Posted
    Sandra59
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Does a great job. sometimes fails to find charger but cleans well. still need to edge clean occasionally and use regular vac for hard to reach places but that's with any vacuum cleaner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vacuum

    Posted
    tonytons
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a great powerful vacuum and would recommend this to anyone that has a lot of carpet. It does a great job in picking up and keeping the house tidy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beats the pants off the bot that drowned last year

    Posted
    Sean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The suction on this thing is great. The unit is definitely more intelligent than others I've seen, though has gotten stuck between chair legs once. Still working on utilizing the mapping feature.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    bousch2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had the Samsung model just below this one first. Definitely spend the extra money to get this one it's worth it. Picks up Waymore dusted and deep cleaned your carpet much better

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product

    Posted
    ARaustintx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Cleans very well. Does not bang into furniture. Suction is very good. Battery lasts about 30 to 40 min. Thats enough time to vacume the living room, dinning room and kitchen. Recharges by itself.

    I would recommend this to a friend