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Customer Ratings & Reviews

Samsung - POWERbot Turbo App-Controlled Self-Charging Robot Vacuum - Obsidian Copper-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 185 reviews

74%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 22 Reviews mentioning:
floors
  • Rating: 5 out of 5 stars

    Excellent cleaner

    Posted
    Cath
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Does excellent vacuum on plush, low pile carpet and regular floors

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cleaner

    Posted
    Ruth
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Wouldn't be happy without it. It frees me up so I can do something else while floors are getting cleaned

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful and great remote

    Posted
    Standen89
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great floor cleaning power and easy to clean tray make quick work of cat hair for me. App for iPhone is pretty bad but the remote and point and clean are great. Was amazing that it could climb a 1 inch high ledge on my fire place and clean it

    I would recommend this to a friend

    • Brand response

      Samsung

      Hi, Standen89I am happy to hear that your new Samsung vacuum is performing well. Thank you for taking a moment to leave a great review! It is a privilege to be a part of your home. ^Shifa Samsung

  • Rating: 3 out of 5 stars

    Robotic vacuum

    Posted
    Rjf1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works good on all floor surfaces. Has trouble under the dining table with all the chair legs. Overall- it picks up all the dog hair from our golden retrievers but $1000 is too much for just a vacuum.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Vacuum robot

    Posted
    abpoe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This vacuum is great. I can tell it to clean certain rooms from my phone or point the laser remote at a spot on the floor. It works great!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So Far So Good

    Posted
    CalTagnGrab
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We've been using this for about a week now and have a lot of pets and the floors are clean! You do need to pick up chairs if you want the floor under the table cleaned, but you need to do that anyway, so. We've hard woods and tile floors with only one vet low pile rug.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love!!

    Posted
    CNelson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I absolutely love this vacuum! I have two dogs and a cat, and it has helped me tremendously to keep the hair off the floor. It vacuums every morning at 8am.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this!

    Posted
    PDC1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This works remarkably well, going around even a shoe that's left on the floor. It easily returns to it's charging station when the battery is low too. Love it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    What a time saver!

    Posted
    BigLou
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have 2 dogs, which requires daily vacuuming if I have the time. However with the Samsung Powerbot Vacuum daily vacuuming is possible, operating this vacuum does not consume any of my time. Further more the Samsung Powerboat Vacuum does an excellent job in picking up the dog hair and dust on carpet floors and hard surface floors.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My first robot vacuum

    Posted
    JayMoney
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Got this for my cats to ride around the house, unfortunately they are scared of it. I did find out that it keeps the floors picked up rather well, so that was a pleasant surprise. The auto run feature is awesome, so I set it to run around the house about an hour before I leave work, and it is done and docked when I get home.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful robot vacuum

    Posted
    Fastboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Very powerful, feature rich robo vac. A little pricey but found it on sale at Best Buy. Had an older Roomba but this thing is far superior. Great job on any floor surface.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent When Design Flaw fixed

    Posted
    GLNC

    All powerbots have a design flaw preventing cleaning randomly over several weeks use, easily fixed by customers. When the side bumps furniture legs, or backing into walls, the side lifts under motor torque and triggers the sensor for wheel extension, shutting down (protects when picking up off the floor). Some cardboard and tape in the wheel well can keep the wheels proper, so the Powerbot can be used with confidence. Instructions at robotreviews.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great vacuum

    Posted
    Layell
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Had surgery, so had for me to sweep. I bought this item. It really sweeps. Keeps my floors(tile and carpet) spotless

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Performs 90% of expectations

    Posted
    AlexTRFC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Powerbot does what you expect an item of this design would do ...vacuums the floor well. PROS: The variable suction power is a plus; the downstairs ledge avoidance feature is terrific, and its careful approach to standing objects is impressive. CONS: its height prevents cleaning under cabinet overhangs, it often fails to get out from in between legs of chairs it was able to maneuver into, and the magnetic boundary tape doesn't stop it from going beyond the desired cleaning boundary. It's a good vacuum boat. Its capability requirements just need a bit of tweaking

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product

    Posted
    ARnb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Cleans 95% of the house with out my involvement. Goes around table legs with ease. Does not bang into furniture or walls. Excellent suction. Works well on all types off floors. Cleans living room dining room and kitchen on one charge in about 20 to 25 minutes.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    One of the best in the Market!

    Posted
    Rakesh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's great for what it does. Improvement points: - In the Turbo mode, the battery does not even last 30 minutes. This is not enough. - The floor mapping function is great. But the user interface can be simplified greatly. - To pair the Vaccum to the home network was very unfriendly in terms of user interface

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Coached by my DW

    Posted
    wordsmith680
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am surprised how much I like this vac. A plus is it is ability to sweep under beds and some furniture. We have a cat and even though I thought we were vacuuming effectively, I just emptied a lot of cat shedding. Because vacuuming is scheduled the floors are clean most of the time. DW says the cleanest they have been in years. We have multi levels and the only improvement might be a handle to make the manual transport easier. It has helped DW pick up items that will impede the vac.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great little Bot

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Never thought I'd see the day when robotic devices would scurry around my home cleaning up after me and the critters... Rosie from the Jetsons? This little Bot, while a somewhat extravagant convenience, is a real work horse. My wife is amazed at how much dust, cat hair and dander it finds, even when our dark tile floors look clean! While it isn't a silent warrior in the struggle against dust and dirt, it is much quieter than the conventional weapons in our arsenal (Dyson and Hoover). While we still get out the 'big guns' for some jobs, the Samsung PowerBot does a commendable job at everyday cleanup. It transitions from tile to oriental rugs easily, and my wife likes the laser guidance pointer too. Weapons grade, you might say! Unfortunately, our cat has not taken to riding around on it yet, but confidence is high...

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great until it needs to be rescued.....

    Posted
    Mike
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this vacuum with the anticipation of it cleaning the floors while myself or my wife is not home after owning and returning a Roomba 980. The ease of use and app associated with the Samsung by far is the better of the vacuums according to myself. The only problem that occurred was that I never got past the "Creating a new Floor plan" with the Samsung. This feature conveniently maps out the general floor plan of your home to be able to later select room by room for cleaning. The vacuum first stopped on a bathroom rug. The second occurrence was the device backing into a leg on my dining room table, which lifted the back of the vacuum making it think someone was picking it up. Both of these occurrences stopped the operation of the vacuum, as designed and it withheld zero memory of the progress mapping the floor plan and vacuuming so I had to start over multiple times with no success. As said with the Roomba, if your home does not have obstacles the vacuum can get wedged under or ride up against this would be a great buy.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Cleaning robot

    Posted
    Gary
    • My Best Buy® MemberMember

    We have many Samsung device in my home, this robot is able integrate with other Samsung device. I have two Powerbots (R9350 and R7040). R7040 is working very well, hence, I purchased 9350 again. You can control PowerBot using WiFi and remote controller. You can connect PowerBot to wifi and then control it via your phone, Samsung TV, or other Samsung Device. For R7040, it works very well for config Wifi or control via Samsung device. But, I meet some trouble on 9350 PowerBots. I can't connect to R9350 PowerBot using my Samsung Phone (using SmartHome or Smartthings Apps). I tried rollback to old version, it still not working for me. I did Internet search, there are many people have same issue with me. Finally, I installed Samsung SmartHome app on my iPhone and finish Wifi setting, then, I can find it from my SmartThings app. When I back to my Samsung phone, I can see R9350 PowerBot my app. But, I still not able to control it using my Samsung phone. Hence, I use remote controller to control my 9350 PowerBot or control it using my iPhone. This is the only problem I have. R9350 has Extreme Suction Power. In Turbo Mode, the battery doesn't as long, BUT R9350 pick up the dirt. The Select and Go Features is very useful feature (R7040 Do not have this feature), it will keep cleaning the area you want to clean it. Once R9350 make floor plan in his memory, you can just ask it to clean specific room. I used it my 2nd floor (carpet), I let it run by itself, I am very happy with how clean my floor are. I have to vacuum my carpet by myself. The R9350 has two rubber wheels, it can easy cross some stuff on the floor. Sometimes, my son leave his book on floor, PowerBot will cross it and continue clean the room. I am not sure, this is good or not. But, it is very useful for me. It can easy transit on different surfaces or thresholds without the need of human assistance. Overall, this is a very good clean robot. I am a fan of newest technological gadgets, I am always trying different gadget on market. I am very enjoy with R9350. The only drawback need to improve is the apps. You can also control it using Alexa or Google Hub, but, I didn't try it out. You can spot clean on demand, set a schedule cleaning, or change suctioning power (or you can say noise level). If you are looking for a clean robot to clean your home, Samsung POWERbot R9350 is a good choice.

    I would recommend this to a friend