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Customer Ratings & Reviews

Samsung - POWERbot Turbo App-Controlled Self-Charging Robot Vacuum - Obsidian Copper-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 185 reviews

74%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-10 of 10 Reviews mentioning:
furniture
  • Rating: 3 out of 5 stars

    Robotic vacuum

    Posted
    Rjf1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works good on all floor surfaces. Has trouble under the dining table with all the chair legs. Overall- it picks up all the dog hair from our golden retrievers but $1000 is too much for just a vacuum.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Does the job

    Posted
    MrDerp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've owned a few robotic vacuums over the years and this one is my favorite so far. It is very powerful and, while it doesn't seem to navigate quite as mathmatically as the Neato, it still does a good job getting into corners and covering the entire room in general. If there is any negative, it's that the Wifi stuff could work better, and that it's too tall to get under a lot of furniture.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    This is not a good product

    Posted
    clarge
    • Verified PurchaserVerified Purchase

    The vacuum works well and its fast, but it constantly loses its position, never cleans completely, and rarely finds its way back to its charging station. It is quite tall so doesn't get underneath most furniture...barely fits under the bed. I find it easier to just pull the vacuum out and clean myself. I would not trust it to clean while I am away.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    It workes wonderful

    Posted
    Rayzer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    it works better then Roomba but cost more. Has more suction and cleans better along walls. It does get stuck under things (chairs tables) the sensors work like there suppose too. when it comes up to our dogs it back up and goes another direction they are use to it now.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent When Design Flaw fixed

    Posted
    GLNC

    All powerbots have a design flaw preventing cleaning randomly over several weeks use, easily fixed by customers. When the side bumps furniture legs, or backing into walls, the side lifts under motor torque and triggers the sensor for wheel extension, shutting down (protects when picking up off the floor). Some cardboard and tape in the wheel well can keep the wheels proper, so the Powerbot can be used with confidence. Instructions at robotreviews.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product!

    Posted
    Smedell
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've had this vacuum over a year now and couldn't be happier with it. It always works and had kept my wood floors looking nice and clean without damaging them. The battery is still going strong without issues. It's only gotten stuck under my dinner table chairs twice. If you can afford the price I highly recommend buying one.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Performs 90% of expectations

    Posted
    AlexTRFC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Powerbot does what you expect an item of this design would do ...vacuums the floor well. PROS: The variable suction power is a plus; the downstairs ledge avoidance feature is terrific, and its careful approach to standing objects is impressive. CONS: its height prevents cleaning under cabinet overhangs, it often fails to get out from in between legs of chairs it was able to maneuver into, and the magnetic boundary tape doesn't stop it from going beyond the desired cleaning boundary. It's a good vacuum boat. Its capability requirements just need a bit of tweaking

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Smart Home Vacuum

    Posted
    SmartHomeGeek
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A must have for every smart home! The app allows the flexibility to clean one or all rooms from anywhere in the world. We have 2 large labs that lose more hair then they have, it cleans carpet with ease. At times it can bump furniture hard but is infrequent. Overall the power and the app make this a must have.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great automated vacuum

    Posted
    rusyfikator
    • My Best Buy® MemberMember

    To give a perspective, I've been extensively using Samsung POWERbot R9350 Turbo Robot Vacuum for over 3 weeks. The biggest surprise was when I first vacuumed my house with a regular corded one, then used R9350 and wen I thought the floors were clean, I realized that POWERbot still picked up some dust in the bin. In comparison to R7040 this model has way more suction in the turbo mode and bigger dust bin. I love the mapping feature which detects the layout of my house and in the app it looks like a blue print, then you can select which rooms to clean and it just goes by itself. Another great feature is ability to use it with alexa, there is nothing better than lying on the bed and with a voice command tell your vacuum to turn on while you are watching a TV. The remote is well designed, has a build in laser pointer that guides the bot, in comparison to the one from R7040 which doesn't have this feature. Overall, it's a great daily vacuum. It detects obstacles and goes around them, but something is lost between chair legs. It detects sudden height changes like floors and avoids those areas.

    I would recommend this to a friend

    • Brand response

      Samsung

      That is wonderful rusyfikator! Thank you for letting us know how much you love your new Samsung POWERbot! I am thrilled to know you are enjoying all the great features it has. Thanks for being the best part of Samsung! ^Mae Samsung

  • Rating: 4 out of 5 stars

    Powerful vacuum if you figure out how to charge it

    Posted
    Posseidonis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It really cleans where is able to reach. Meaning it won't clean corners or close to walls. It can't go back to its base and charge on its own. You have to take it to its base and I had to put weights on top of it to be able to charge it because the charging base is really not tall enough to reach the bottom of the vacuum where the charging port is! For what you pay it's really annoying so I returned it. Dies really fast. Also is so tall it can't go under the furniture. The roomba is better I got back to it because even not being as powerful, clean corners, goes under the furniture and charge on its own. I just run the roomba more often so the cleaning quality is the same without the waste of your time. WhTs the point of a robot that can't function on its own?

    No, I would not recommend this to a friend