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Customer Ratings & Reviews

Samsung - POWERbot Turbo App-Controlled Self-Charging Robot Vacuum - Obsidian Copper-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 187 reviews

74%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 31 Reviews mentioning:
powerful
  • Rating: 4 out of 5 stars

    Good power, ok navigation

    Posted
    shaggy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Does a great job picking up with high power suction. However not impressed with how easily it gets stuck on things like chair legs or transfers between rooms. My old Roomba seemed to do s better job of keeping itself out of trouble.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Powerful vacuum

    Posted
    Jamesson
    • Verified PurchaserVerified Purchase

    Great vacuum, powerful. I ordered it with 4 years warranty. Sometimes it sn't well organized in the way it goes. The best thing is the power. At full power, it's last 40min, after it needs 2 hours charge. It finishes automatically its works after charge.The software is correct.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Way Better then Roomba

    Posted
    penguin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Has way more power then the Roomba does and has a larger capacity bin.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great

    Posted
    Lisa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This vacuum has great suction power and a fairly large dust bin.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful robot vacuum

    Posted
    Fastboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Very powerful, feature rich robo vac. A little pricey but found it on sale at Best Buy. Had an older Roomba but this thing is far superior. Great job on any floor surface.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great suction to high profile

    Posted
    Nicknew774
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This vacuum was indeed quite nice it was very powerful but the high profile design made it get stuck very easily and also could not go under furniture as I wanted

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Makes my job of sweeping a lot easier

    Posted
    Roert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Pick up a lot, has a great power to it will it is in use.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Always Needs to Charge Itself

    Posted
    gnmayol
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Vacuum has a lot of Power, but compared to my Neato which did not need to recharge up to 2 to 3 times to clean my 2 bedroom apartment. I use to go pick up my kids from school and the Neato would be done(about an hour. @@@@@@@ This machine in the other hand has to charge for another 2 to 3 hours to finish it's task. It does have a lot of Power and the remote is extremely handy. the App is a web App, at least on my iPhone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome vacuum

    Posted
    Henry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great vacuum. It is very powerful and does not make much noise and the best thing is that you can control it with your cell phone

    I would recommend this to a friend

    • Brand response

      Samsung

      Hey there, Henry. We're excited to hear what a great fit this vacuum is to your home. ^Lo Samsung

  • Rating: 4 out of 5 stars

    Great product!

    Posted
    MrSS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The vacuum is powerful and easier to maneuver. Although a bit more accurate control would have been better.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vacuum

    Posted
    tonytons
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is a great powerful vacuum and would recommend this to anyone that has a lot of carpet. It does a great job in picking up and keeping the house tidy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great robot vacuum

    Posted
    Ryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    very powerful machine and works as like my hand. Great

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful and great remote

    Posted
    Standen89
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great floor cleaning power and easy to clean tray make quick work of cat hair for me. App for iPhone is pretty bad but the remote and point and clean are great. Was amazing that it could climb a 1 inch high ledge on my fire place and clean it

    I would recommend this to a friend

    • Brand response

      Samsung

      Hi, Standen89I am happy to hear that your new Samsung vacuum is performing well. Thank you for taking a moment to leave a great review! It is a privilege to be a part of your home. ^Shifa Samsung

  • Rating: 2 out of 5 stars

    Don't do it.

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Own a Shark and this Samsung. Much happier with the Shark and it was only $400.00. Samsung has plenty of power but rarely completes a cleaning cycle without having trouble.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hey Danny, I know how frustrating it can be when results and expectations don't quite meet, and I want to help you get the best cleaning power possible from your POWERbot vacuum. This link: http://www.samsung.com/us/support/answer/ANS00066264/ will give you an overview of the type of cleaning you can expect. In addition to that, you can always reach out to me for further support. I can be reached through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, call 1-833-REVIEW8 (during normal hours of operation 9am-6pm EST), or our Samsung Community Support: https://bit.ly/2hsVXP2 and please reference ticket #1138622329. Thank you for reaching out! ^Mae Samsung

  • Rating: 4 out of 5 stars

    A cool toy but an expensive one

    Posted
    SmartThingsguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It can learn your whole house rather easily, its suction power is sufficient, and its ability to dodge obstacles is impressive. If you're scared off by the $1100 price tag, I don't blame you. But if you're serious about automated vacuuming, go for it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful unit

    Posted
    pizzabob15
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Had purchased a different model online then saw a better, more powerful unit at Best Buy. Salesman was helpful in canceling online order so I could purchase better model. This is a nice unit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does the job

    Posted
    MrDerp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've owned a few robotic vacuums over the years and this one is my favorite so far. It is very powerful and, while it doesn't seem to navigate quite as mathmatically as the Neato, it still does a good job getting into corners and covering the entire room in general. If there is any negative, it's that the Wifi stuff could work better, and that it's too tall to get under a lot of furniture.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great So Far

    Posted
    CoSprg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have this and a Roomba 880 and believe the Samsung is better in almost every way. The Samsung is more powerful, goes in a grid instead of randomly, has a larger bin, and doesn't have as many pieces to clean. However, the Samsung is louder, larger so it can't get under some spots, and the battery doesn't seem to last as long.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Less work for me!

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This vac has lots of power and a good sized collection bin. It makes it easy to keep up with my long haired cats. I was always vacuuming, now the Powerbot does the work! I have a very large house and it handles it all by going back for a charge and then picking up where it left off.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Powerful vacuum if you figure out how to charge it

    Posted
    Posseidonis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It really cleans where is able to reach. Meaning it won't clean corners or close to walls. It can't go back to its base and charge on its own. You have to take it to its base and I had to put weights on top of it to be able to charge it because the charging base is really not tall enough to reach the bottom of the vacuum where the charging port is! For what you pay it's really annoying so I returned it. Dies really fast. Also is so tall it can't go under the furniture. The roomba is better I got back to it because even not being as powerful, clean corners, goes under the furniture and charge on its own. I just run the roomba more often so the cleaning quality is the same without the waste of your time. WhTs the point of a robot that can't function on its own?

    No, I would not recommend this to a friend