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Customer Ratings & Reviews

Samsung - POWERbot Turbo App-Controlled Self-Charging Robot Vacuum - Obsidian Copper-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 185 reviews

74%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 26 Reviews mentioning:
suction
  • Rating: 4 out of 5 stars

    Wonderful suction!

    Posted
    nanci2121
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Wonderful suction, but, it loses it's way all of the time. It really doesn't care much for following the laser remote either and won't map out the house. Overall, does a great job cleaning though.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best robot vacuum

    Posted
    Alertcab
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Best suction on the market and you can program multiple cleanings in a single day.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great

    Posted
    Lisa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This vacuum has great suction power and a fairly large dust bin.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great suction to high profile

    Posted
    Nicknew774
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This vacuum was indeed quite nice it was very powerful but the high profile design made it get stuck very easily and also could not go under furniture as I wanted

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sucks Good

    Posted
    Markey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Has problem finding it's way back to it's base. Great suction.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic

    Posted
    Bobby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This vacuum is fantastic. It picks up with great suction

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It does a great job cleaning

    Posted
    Rev30
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Again, great job cleaning with tremendous suction. It at times does dock incorrectly and doesn't charge. So far it's been an overall excellent purchase.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thanks for leaving a review, Rev30! Your opinion matters to us! Samsung is continually improving its products and services, and feedback like yours helps us do that! ^Shifa Samsung

  • Rating: 4 out of 5 stars

    Good power, ok navigation

    Posted
    shaggy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Does a great job picking up with high power suction. However not impressed with how easily it gets stuck on things like chair legs or transfers between rooms. My old Roomba seemed to do s better job of keeping itself out of trouble.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    A cool toy but an expensive one

    Posted
    SmartThingsguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It can learn your whole house rather easily, its suction power is sufficient, and its ability to dodge obstacles is impressive. If you're scared off by the $1100 price tag, I don't blame you. But if you're serious about automated vacuuming, go for it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beats the pants off the bot that drowned last year

    Posted
    Sean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The suction on this thing is great. The unit is definitely more intelligent than others I've seen, though has gotten stuck between chair legs once. Still working on utilizing the mapping feature.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great suction

    Posted
    Sabrina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Best robo vaccuum. Had a roomba- doesn't work. This one is wonderful. And the remote is the coolest feature.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It workes wonderful

    Posted
    Rayzer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    it works better then Roomba but cost more. Has more suction and cleans better along walls. It does get stuck under things (chairs tables) the sensors work like there suppose too. when it comes up to our dogs it back up and goes another direction they are use to it now.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Less than perfect

    Posted
    EM327
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Although the suction power is good, the types of flooring is limited. It does not function on carpeting with pile greater than 1 cm. The charging station requires at least 3 ft. of open space in front of it and the power cord is obtrusive. The battery takes 3 to 4 hours to recharge and does not last very long. After cleaning a small bedroom, it had to recharge for another 3 to 4 hours.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hello there, I'd love to help here. Please keep in mind, that the Powerboat operates using an infrared sensor, it may stop on a black carpet. Also, If a long pile carpet or floor is slippery, it may take a long time for the robot to get out of the carpet. If you need additional support please feel free to contact us directly at 1-800-Samsung.
      ^Lizzette Samsung

  • Rating: 4 out of 5 stars

    Performs 90% of expectations

    Posted
    AlexTRFC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Powerbot does what you expect an item of this design would do ...vacuums the floor well. PROS: The variable suction power is a plus; the downstairs ledge avoidance feature is terrific, and its careful approach to standing objects is impressive. CONS: its height prevents cleaning under cabinet overhangs, it often fails to get out from in between legs of chairs it was able to maneuver into, and the magnetic boundary tape doesn't stop it from going beyond the desired cleaning boundary. It's a good vacuum boat. Its capability requirements just need a bit of tweaking

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This Samsung Robot Vacuum ( #9350 ) Is Awesome!

    Posted
    Ugly

    It has superior suction, low noise levels; it's great for kitty (3) hair and our carpet never looked as good. My wife has back problems and our Dyson animal upright does not want to move on the carpet as it has a sealed backing. This little robot works very well and cleans it's little heart out. It is built solid and does an excellent job at cleaning. This Is The Robot Vacuum To Have! We Love It.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product

    Posted
    ARaustintx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Cleans very well. Does not bang into furniture. Suction is very good. Battery lasts about 30 to 40 min. Thats enough time to vacume the living room, dinning room and kitchen. Recharges by itself.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product

    Posted
    ARnb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Cleans 95% of the house with out my involvement. Goes around table legs with ease. Does not bang into furniture or walls. Excellent suction. Works well on all types off floors. Cleans living room dining room and kitchen on one charge in about 20 to 25 minutes.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Suction

    Posted
    houresp4
    • My Best Buy® MemberMember

    Have had my Powerbot 9350 for a year now. Most of the time it works great. Got stuck at certain places put obstacles there solved that problem. Does a great job on hardwood and carpet. Last time out got a CO 2 code and would turn in circle and stop. Still under warranty sending back to Samsung. All in all we love the job it does.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for taking the time out of your busy day to share your experience with us. We love hearing from our satisfied customers! ^Lo Samsung

  • Rating: 5 out of 5 stars

    Great Vacuum

    Posted
    Eileen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Got this originally for a friend and then I was jealous so I got one for myself. I can't believe what this thing picks up. Took a few times to map my home correctly, but now working great. Love that I can start it from anywhere in the world. It does a great job and no constant bumping into stuff like the Roomba. The suction is great, and that was what I was looking for. Just get it!

    I would recommend this to a friend

    • Brand response

      Samsung

      This is fabulous to hear, Eileen. I'm so happy that you've found a vacuum that exceeds your expectations. Thank you for being a part of the Samsung family! ^Lo Samsung

  • Rating: 1 out of 5 stars

    Software needs a lot of improvement

    Posted
    Rdubs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Powerbot has great suction and is quieter than the Roomba 980. However, it seems like Samsung put all their effort into the hardware and neglected the software. This bot misses areas and gets stuck on almost anything. It typically backs up onto something, stops, and gives an error message. It does not map while vacuuming like other bots. You have to send it out on a special mapping run, which fails if there is an error (and there is almost every time). The app gives errors (unable to connect) EVERYTIME I start it, and forces me to click through the features of the app like it's the first time I've used it. I've downloaded both versions of the app - Smart Home is the least buggy, but it's still terrible. This bot has so much potential but the poor software and buggy app ruin it. I suggest you buy a Roomba 980. Mine runs like a Swiss watch everyday and rarely has an issue (I've two large furry dogs).

    No, I would not recommend this to a friend