Customers are positive about the POWERbot™'s vacuuming capabilities, with many praising its effectiveness in maintaining clean floors between deep cleans. They also find the robot vacuum easy to use and clean. However, customers are negative about its navigation, noting challenges with maneuvering around furniture and obstacles in tighter spaces. The robot sometimes struggles to navigate efficiently in areas with limited space or many obstructions.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 43 reviews
Rated 5 out of 5 stars
Great robotic vacuum!
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast delivery 10 days ago. Very satisfied with the POWERbot's performance & features. They include the choice of two different style brushes, auto/spot/repeat clean, 3 mode suction, edge (at a baseboard) cleaning, the included remote & auto adjustment of suction when transitioning between bare & carpeted flooring. The bot's navigation is well done & includes it lowering it's speed as it approaches objects to avoid contact with them by changing it's course. The bot does a excellent job cleaning our floors.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Good
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sometimes it has problems but just getting stuck on stuff. Overall good product and easy to use.
I would recommend this to a friend
Pros mentioned:
Vacuuming
Rated 5 out of 5 stars
We love Rosey!
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We named her "Rosey" after the obvious.
after a couple times around the house, she learned where stuff was and is very efficient. great job between deep cleans.
I would recommend this to a friend
Pros mentioned:
Vacuuming
Rated 5 out of 5 stars
Samsung Power Bot
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Made our lives so much easier. The power bot kept our floors and carpets immaculately clean.
I would recommend this to a friend
Pros mentioned:
Vacuuming
Rated 3 out of 5 stars
Get the Warranty
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As far as I know this did not have the capability of being placed on a schedule. Besides that vacuum worked good. Had trouble after about a year with it going in circles and not cleaning, so get the warranty.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi there RamRod, I see that you have some concerns about setting your Samsung POWERbot up on a schedule and understand this can be a difficult task. I would like to provide you with some helpful information on how to set your machine up for a schedule so that you will not have to have another thought about running your machine. See link below: https://www.samsung.com/us/support/answer/ANS00079291/ If you cannot get the issues resolved, we would love to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143434485. We thank you for choosing Samsung in your home. ^Brad
Pros mentioned:
Vacuuming
Rated 5 out of 5 stars
first unit malfunctioned, returned it and great
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's great to see lines in my carpet when I come home. This vac does a great job especially with the edging squeegee thingy.
I would recommend this to a friend
Rated 3 out of 5 stars
New Product — Not Improved
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the 9000 series and it had its problems but it was discontinued and replaced by this model. This is NOT an improvement. It cannot make the adjustment from bare floor to carpet or rug. It gets caught within my dining room table and chairs. Once under a chair, it keeps spinning because it can’t figure out how to move away. The old model use to see an obstacle and stop and turn. This one runs into it then stops and turns. On a positive note, all the dog hair has not gotten clogged on the roller brush. This is something I had to cut off daily.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello sterl1i! We would like to thank you for sharing your thoughts and opinions on this vacuum. Your feedback helps us to continue improving the overall customer experience. ^Jecca
Pros mentioned:
Vacuuming
Rated 5 out of 5 stars
Love it! Works great!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! Works great! Even went and bought a cone one for our lower level
I would recommend this to a friend
Cons mentioned:
Navigation
Rated 2 out of 5 stars
Less than 2 years old and doesn't work
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased in 2020 and it has stopped working as of this week. Whenever it backs up, even from the charger, it stops and says that it needs to be moved that it doesn't have enough room.
I have cleaned it and searched the internet for a fix. I even took the battery out thinking maybe it would reset.
I gave it 2 stars because it worked great until it didn't.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi CWehking,
We appreciate you giving us a review about the Samsung Powerbot Vacuum. We apologize for the inconvenience since the vacuum stops working and not charging.
To help you with this, I will provide you with a link that indicates a troubleshooting guide if the Samsung Powerbot Vacuum will not start.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144469613 ^Rainly
Pros mentioned:
Vacuuming
Rated 5 out of 5 stars
Good vacuum
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far no issues. Works good on tile, wood and carpet.
I would recommend this to a friend
Brand response from Samsung
Posted .
We're very pleased to know you're enjoying the vacuum, Reed! Thank you for choosing Samsung. ^Jecca
Pros mentioned:
Vacuuming
Rated 2 out of 5 stars
Gets clogged a whole lot
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When it sucks, it does well. Smart enough to round itself around edges and corners. However, this is supposed to be the pet edition, and with two dogs it's a real problem. About 4-5 times a cleaning cycle, I'll need to undo the brush and clean it. It's pretty aggravating since it's supposed to be something that makes my life easier.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi AlMatic! Thank you so much for sharing your thoughts on this vacuum. Your feedback helps us greatly. ^Jecca
Rated 4 out of 5 stars
Sufficient
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not being able to create virtual boundaries puts it behind the Roomba. It does so a good job vacuuming but doesn't always make it back to the bar to charge.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Samsung vacuum was easily connected to my Amazon account . This Samsung vacuum is able to go under all of my furniture and get into places that are hard to reach. I recommend the Samsung power bot.
I would recommend this to a friend
Rated 5 out of 5 stars
Powerful with Excellent Navigation
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This robotic vacuum is great at navigation. It roams to the farthest end of the house and still finds its way back to the base for charging. It is quiet and has powerful suction.
I would recommend this to a friend
Rated 5 out of 5 stars
Powerbot
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best robot vac we have owned. Had several other brands, this is by far the best.
I would recommend this to a friend
Rated 5 out of 5 stars
Boyce
|
|
Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been great. This is our 3rd brand we have tried. Love it
I would recommend this to a friend
Rated 5 out of 5 stars
Love it !!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a super easy to use vacuum. Very helpful for a pet friendly home.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi Brenda233! We appreciate your feedback, continued support and choosing Samsung! ^Nic
Rated 5 out of 5 stars
Amazing
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love the Samsung Powerbot.
Would Highly Recommend
I would recommend this to a friend
Rated 5 out of 5 stars
good
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
vacuum is very good
no more manual clean
power is like dyson
I would recommend this to a friend
Rated 5 out of 5 stars
Robot vacuum
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Works well. Best Buy had best price.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hey Lola! A great product at a great price is always a great find! Thanks for choosing Samsung. ^Jecca