Customers are positive about the POWERbot™'s vacuuming capabilities, with many praising its effectiveness in maintaining clean floors between deep cleans. They also find the robot vacuum easy to use and clean. However, customers are negative about its navigation, noting challenges with maneuvering around furniture and obstacles in tighter spaces. The robot sometimes struggles to navigate efficiently in areas with limited space or many obstructions.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-43 of 43 reviews
Rated 1 out of 5 stars
Can't even pick up cat litter sand bits
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Get the cheap version over this thing because it pretty much is the cheap one.
We have high pile carpets that the other brands can't handle so we went with Samsung. This is our 4th one we've had and the worst. It can't even pick up errant cat litter (sand-type) that the cats track on a wood floor so that it doesn't get ground in. Best Buy stopped carrying the model we liked best so we went with this as the replacement for the version with the big gold cylinder and much taller but it was so much much much better for the $100 difference. At close to $1k? Yes, I have expectations. This model is trash.
The discontinued model actually moved the 1/2" thick stiff pile and picked up litter off wood and tile. Please, bring back that monster.
As of the time of this review, they finally did get the app sorta working. At least in the fact that it will finally link to our products. Samsung had us across three different apps for a while there. The learn rooms and clean specific rooms feature is gone.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi there, I see you are having issues with your new Samsung POWERbot. I would like to make sure you are getting the best performance from your unit. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01003061//#powerbot-will-not-collect-any-dirt Thank you for choosing Samsung. ^Brad
Rated 2 out of 5 stars
Outrageous price for replacement brush
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I only am giving this 2 stars due to the price of replacement brushes--$100! This is actually a good product but the ultimate cost (it's pricey, to begin with) is a detriment.
No, I would not recommend this to a friend
Pros mentioned:
Vacuuming
Rated 5 out of 5 stars
3 years and still runs great
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ive bought several iRobot products over many years, since 2006. Their batteries wear down and the robots stop functioning as intended. This samsung has been the best cleaning robot. They all need some maintenance, but the samsing battery has lasted me 3 years with no issues and the cleaning of floors is still working properly. The dust bin still fills up and the floors are cleaned.