Customer Ratings & Reviews
- Model:
- A716U
- SKU:
- 6497040
Rating by feature
- Display Quality
Rating 4.1 out of 5 stars
- Camera
Rating 4.0 out of 5 stars
- Battery Life
Rating 3.8 out of 5 stars
Customers are saying
Customers often highlight the Galaxy A71 5G's affordability and camera quality. Many customers are pleased with the phone's overall quality and performance, describing it as the "best phone" they've had. The camera is also praised for taking good photos.
This summary was generated by AI based on customer reviews.
No Value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good deal the back cover poped up at the corner and the battery keeps popping up i just started using it.
No, I would not recommend this to a friendNOT A SAMSUNG, good only for mini computer not a p
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I moved info and SIM card with ease I thought. I don’t use a phone much. First I thought slow connection was my settings. It improved some but still not right unless connected to house wi-fi. A month or two in then messages SIM card not present, restart corrected it for a while then returned a few times to do restart again. Calls started not going out sometimes. Found out calls not coming in. I finally went to Verizon 2 store locations and no one could figure it out, not the SIM card. Called their customer service remote look up already known by others not connected properly. He states it will not connect properly or ever work properly because this is a CLONE. Refurbished is NOT A SAMSUNG and can not be connected without a red flag shutting it completely down to lose everything. Best Buy store says they can't do anything because out of warranty. I use to buy all my electronics there for quality and no hastle. No phone calls or text until I buy a new one to transfer data because why waste money on service the phone can not receive.
No, I would not recommend this to a friendOkay phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone works good, the only downside that I didn't know about is that fact that it can't upgrade beyond Android 13. It's a bit slow, and the battery drains pretty quickly. But it at least works.
No, I would not recommend this to a friendSo disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone keep acting up, it was a gift to my sister but she will wake up a day and the phone will stop working for 24 h and it will come back again, so we don’t know what to do.
No, I would not recommend this to a friendGood phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like new, very easy to use i would recommend to other buyers
I would recommend this to a friendWorthy of a refurbished phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iv had this phone awhile now with no case or screen protector and it has held up better then my last 4 phones
I would recommend this to a friendGood cell phone.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes with a little scratches at the back, but in general is a nice model.
I would recommend this to a friendHighly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about a year of use this phone is still going strong, hasn't slowed down whatsoever. Highly recommend
I would recommend this to a friend- Pros mentioned:Camera quality
Very happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. It is like having a new phone. I'm still setting it up, but seems to be working well.
I would recommend this to a friend - Pros mentioned:Camera quality
great replacement for our old LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone. A good replacement for the old LG phone my mom had. She likes that it scrolls and texts fast. Fairly easy to figure out. I like the camera on this phone.....maybe my next phone will be a Samsung too.
I would recommend this to a friend - Pros mentioned:Camera quality
GR
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent .. very good condition. Good camera.....
I would recommend this to a friend - Pros mentioned:Camera quality
Excellent phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent phone. I recommend you to buy this phone and you can trust Best Buy!
I would recommend this to a friend Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was good and doesn’t cost a lot, it runs smoothly
I would recommend this to a friendSamsung phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That phone was for my mom she love it she still have phone auntil now
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and so far no hiccups. I love this phone. I went through 2 phones before i got this one. The best phone so far.
I would recommend this to a friendDon’t waste your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, we’ve had it for about two months now and it doesn’t charge past 30% total waste of money. And I don’t see any option for a warranty.
No, I would not recommend this to a friendI like it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone it’s really good,I like it I’m using them thank you
I would recommend this to a friendGood phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone! It was great because i was able to use this as a good phone! There was no issues with this product!
I would recommend this to a friendPoor packaging, item was damaged when it arrived
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived poorly packaged and damaged in shipping, unusable. Youd think they would ship something so fragile in a sturdier package than a bubble envelope.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there JarrodB, thank you for sharing your feedback on your Samsung Galaxy A71.
Pre-owned products are inspected and verified to function properly. May not include all parts and accessories, and usually do not have original packaging. Phone is guaranteed to be fully functional with some cosmetic blemishes. Phone comes in non-original packaging with a data cable. A limited 90 day warranty is provided by CCR Warranty. To obtain technical or warranty assistance, contact CCR Warranty at 866-579-8436. We appreciate you being a Samsung customer. -Elizabeth
Samsung Galaxy A71
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the best phone i have had by far in years. I have been having the A71 for about 3 years now and i love it especially as a business owner i needed all the space it offers.
I would recommend this to a friend
