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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $209.99

Customer reviews

Rating 3.9 out of 5 stars with 79 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy A71 5G's affordability and camera quality. Many customers are pleased with the phone's overall quality and performance, describing it as the "best phone" they've had. The camera is also praised for taking good photos.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-79 of 79 reviews
  • Rated 5 out of 5 stars

    MY REVIEW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I RECOMMEND THIS DEVICE TO ANYONE OUT THERE THAT NEEDS A PRODUCT LIKE THIS

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor packaging, item was damaged when it arrived

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived poorly packaged and damaged in shipping, unusable. Youd think they would ship something so fragile in a sturdier package than a bubble envelope.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there JarrodB, thank you for sharing your feedback on your Samsung Galaxy A71.
      Pre-owned products are inspected and verified to function properly. May not include all parts and accessories, and usually do not have original packaging. Phone is guaranteed to be fully functional with some cosmetic blemishes. Phone comes in non-original packaging with a data cable. A limited 90 day warranty is provided by CCR Warranty. To obtain technical or warranty assistance, contact CCR Warranty at 866-579-8436. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase... I recommend it good quality Excellent

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, we’ve had it for about two months now and it doesn’t charge past 30% total waste of money. And I don’t see any option for a warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VERY UNSATISFIED CUSTOMER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BY REFURBISHED ITEMS FROM BEST BUY. I purchased my phone on March 1, 2024. The audio sound stopped working for ALL functions, calls, videos, music, alerts, etc. on APRIL 17, 2024. Just after the 'Return for Refund" 30 day limit was passesd. I was left with a boat anchor for a phone,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone wasnt worth crab..it stopped working in 5 days n they said they wont replace r refund. This is totally wrong.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and the instore staff was a big help They helped me transferring all my information form my old phone to the new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it, but it is only one Sim card. The phone is good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Unlocked phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone for price,also customer service was great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy A71

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best phone i have had by far in years. I have been having the A71 for about 3 years now and i love it especially as a business owner i needed all the space it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appreciated nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you,the phone was great thank you very much.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Don't do it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen only works some of the time, which caused me to miss phone calls. The aux port doesn't work. Overall I am extremely disappointed with my purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A71

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a nice phone, I really like the length and width. Cameron is satisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bebrry berry berry good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bebrry berry berry good Bebrry berry berry good Bebrry berry berry good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy with my phone. No matter what app I'm on, it jumps back to my home page. It's very aggravating going back to the apps all the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work just fine, does all I need a cell phone to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too new to give an accurate review, but so far so goodl

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Galaxy A71 5g

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable phone and can be used as a daily phone

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Weak phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't had this phone 3 days when it slipped out of my hand onto my lap (1 or2 inch slip) and the whole screen went white and hasn't recovered

    No, I would not recommend this to a friend