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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 36 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the good condition of the Pre-Owned Galaxy Note20 5G 128GB (Unlocked) and its camera quality. Customers have commented on the excellent cellular reception and overall quality of the phone. The camera has also received positive feedback for its quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-36 of 36 reviews
  • Rated 5 out of 5 stars

    Samsung Galaxy Note 20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well with no issues thus far. I do not regret the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device everything working no problems i would consider buying again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note 20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone its amazing. Converted iphone user to this be android lover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and has nice processing power with games that require alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Glad best buy had in available to pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got what i wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to deliver, in excellent condition. Was present for grandson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For son

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased phone for my son. No complaints, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think is without a doubt the best phone i ever have

    I would recommend this to a friend
  • Cons mentioned:
    Earbud connectivity issue

    Rated 2 out of 5 stars

    Samsung note 20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is's good outside but it not connecting earbuds and even if it connected you can't talking some one b/c you can't here them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Girum, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Note 20. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Galaxy Note 20 and what type of earbuds you are attempting to pair with your device as well as not being able to ask you any follow up questions in response to what you have shared with us, I suggest contacting Samsung Support at your earliest convenience for further assistance and/or help with troubleshooting. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was defective…not to mention it had a lot of scratches on it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Call quality

    Rated 1 out of 5 stars

    Busted phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its doesn't work properly it drops calls all the time and i cant call out ir text

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera, Good condition

    Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Performance. Quality of Sound Camera Wonderful. I recomended strongly.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is in excellent condition, looks like a brand new phone. Very happy with purchase and will definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Document signing

    Rated 5 out of 5 stars

    JunHernan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    met my expectation especially for the nature of my work when I need to sign a document

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nuce stuff man if you perfer samsung over apple get a note

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need another phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was suppose to be unlocked but it says its verizon service.

    No, I would not recommend this to a friend
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