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Customer Ratings & Reviews

Your price for this item is $459.99

Customer reviews

Rating 3.8 out of 5 stars with 68 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers highly value the Galaxy Note20 Ultra 5G's camera quality, citing vibrant colors and exceptional photo capabilities. The phone's long battery life and excellent condition also receive significant praise. Positive feedback also highlights the device's performance and ample RAM. However, some customers express concern regarding the phone's unlocked status, reporting inconsistencies with advertised descriptions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-68 of 68 reviews
  • Rated 1 out of 5 stars

    I will never shop at best buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just stop working, and i just bought it in july

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    samsung note

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad they gidme another phone and i sendin baxk. and i no get refound yet

    No, I would not recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 5 out of 5 stars

    Disappointed on purchase as Wrong Item Delivered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greetings! I am really Upset For as such Rediculus Experience on my First Purchase Order.Order Number:1124101245948 On April 10 ,I Have ordered Online Unlocked Samsung Note 20 Ultra Mobile .But unfortunately not happy with service for which I jotted few points Below. 1)Late Delivery as Scheduled on April 15,but I received on April 19,So My Excitement on new Phone got into sadness. 2)instead of Unlocked they sent Locked Phone. 3)As your Customer service Misguided me to visit nearest Store soquel & Exchange or they will on the spot unlock. 4)Upon personal visit to store , Representative Mr Eliot karkar ,Not able to find career to unlock ,&They don't have any phone in storage. 5)Nigther give any confirmation on Next Arrival of Stock. So I really disappointed with such pathetic service, where Best Buy without checking all relevant prerequisite, how they can send it to customer. ultimately pick they arranged at san Jose blossom hill store was damaged item & i got no option left to return & refund. still awaiting for refund. I am still keeping patience & Request to ESCLATE this issue to concern management team

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Samsung Note 20

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product .Excellent Performance. Note 20 its my Third Purchase because I love Samsung Note 20. My Nephew & Niece are Happy For This Gift.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    very pleased with this purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the purchase of Samsung Note 20 ultra 5G. The battery life is pretty good, plus what it comes in the hardware, like variety of ring tones to choose from. This phone comes with a nano sim slot and a micro sd slot.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really awesome and nice sound with a nice camera I'm super happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    St

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in a little ripped box i opened it and that's it could've been lost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back camera is dirty and i dont know how to open and clean it

    I would recommend this to a friend
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