Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Pre-Owned Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic White.
  • Angle. Samsung - Pre-Owned Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic White.
  • Left. Samsung - Pre-Owned Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic White.
  • Alt View 1. Samsung - Pre-Owned Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic White.
  • Alt View 2. Samsung - Pre-Owned Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic White.
  • Jeg and Sons Video Form video 0 minutes 45 seconds

Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic White

Model:
N986U
SKU:
6533169
Your price for this item is $389.99
The comparable value price is $429.99

Customer reviews

Rating 3.8 out of 5 stars with 68 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers highly value the Galaxy Note20 Ultra 5G's camera quality, citing vibrant colors and exceptional photo capabilities. The phone's long battery life and excellent condition also receive significant praise. Positive feedback also highlights the device's performance and ample RAM. However, some customers express concern regarding the phone's unlocked status, reporting inconsistencies with advertised descriptions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 68 reviews
  • Pros mentioned:
    Overall performance

    Ugwu' Note 20 ultra 5g

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mobile handset that I've ever owned and used

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    9/10

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great 9/10 condition, wbsted a different color but still love it

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Samsung galaxy note 20 ultra 5g

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition thanks lake new everything works perfect

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

    I would recommend this to a friend

  • Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone lags screen starts blinking . Not happy!

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Bronze

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Great buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are perfect ,grea phone to have in your hands

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

    I would recommend this to a friend

  • Mr

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is one of the best phones I have ever bought I bought it 2019 and I bought it again

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

    I would recommend this to a friend

  • Great service

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience whit Best Buy it has been excellent in terms of the flexibility of product payment en the prices that are equally comparable to other offers. And my experience whit customer service has been good in terms of receiving answers to questions related to the product.

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Bronze

    I would recommend this to a friend

  • Note 20 refurbished

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is good. Only the charger has a little bit problem

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

    I would recommend this to a friend

  • False advertisement

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was advertised as unlocked, but cannot be activated with my carrier. I'm very disappointed

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

    No, I would not recommend this to a friend

  • Refurbished

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is acting up after 2 months. Not wise to buy pre owned.

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Bronze

    No, I would not recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product for few weeks now and it works great hopefully it lasts for a long time

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Bronze

    I would recommend this to a friend

  • sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speak and sound is off. I was in the middle of a call and call count not hear me. This has happen 3 times. not pleased

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

    No, I would not recommend this to a friend

  • Good deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first time buying this product.Very reliable phone even as a refurbished.

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

    I would recommend this to a friend

  • Phone not unlocked

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was not unlocked for my carrier which the description says that it is.

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

    No, I would not recommend this to a friend

  • Do not recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The listing is quite misleading. Its not truly unlocked as it comes with either Verizon or AT&T software on it that cannot be removed. After 3 purchases and exchanges, i found the exact same phone for half the cost on Amazon. I was informed that a third party sells these phones through Best Buy so you dont know what youre getting.

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

    No, I would not recommend this to a friend

  • Never again

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very disappointed. Scratch all over ……. never

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

    No, I would not recommend this to a friend

  • Always liked the Note

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything youd expect from a Samsung product. My only issue is the curved screen edge and accidental touches

    I would recommend this to a friend

  • Galaxy note 20 ultra

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! A good value. Just as advertised. A++++

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

    I would recommend this to a friend

  • F

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasnt unlocked like it said it was! I had to return it

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Bronze

    No, I would not recommend this to a friend

  • Defective phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 days of use, LCD not working anymore! Very disappointed..waste of money

    This review is from Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

    No, I would not recommend this to a friend
Page 3, Showing 41-60 of 68 reviews
Sponsored

People also viewed

  • Samsung - Galaxy S22 Ultra 5G 512GB (Unlocked) - Phantom Black
    Your price for this item is $699.97
    The comparable value for this item is $899.99
  • Samsung - Pre-Owned Excellent Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Bronze
    Your price for this item is $429.99
  • Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
    Black Friday Deal
    Your price for this item is $199.99
  • Samsung - Refurbished Excellent - Galaxy S22 Ultra 5G 128GB (Unlocked) - Green
    Your price for this item is $299.99
    The comparable value for this item is $689.99
  • Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
    Black Friday Deal
    Your price for this item is $899.99