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Customer Ratings & Reviews

Your price for this item is $259.99
The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 51 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the overall performance of the Pre-Owned Excellent Galaxy S20+ 5G 128GB (Unlocked), with many saying that the phone works perfectly fine. The battery life and camera quality are also well-received features. Additionally, customers are pleased with the excellent condition in which the item was delivered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 51 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in excellent condition. I was worried about battery life, but that hasnt been an issue. The phone also charges quickly and the port is fine too. The operating system is quick. The camera works well and the phone is cosmetically wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Refurbished S20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous phone S10, it was great and battery life outstanding. This S20 battery drains faster, fast charge cable takes longer and more difficult to turn off by pressing 2 buttons at same time. It has a little larger screen. For the price, its not so bad.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Pre-Owned Samsung Galaxy S20+ 5G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came a day early. The phone is in great condition. I love it and shopping online with bestbuy was actually a great experience. No major stratched or blemishes. It looks brand new to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cracked screen upon arrival, damaged packaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great upgrade from iphone and it was fairly cheap. I love how many features it has and it feel like a mini computer at time which is great. When ths package arrived it had mud on it though and when I opened it, the box was crushed on one side. Thw screen has a crack on it. Im not sure if thats because it was pre owned or what. But hopefully I can get another one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Satisfactory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, Color is good. No complaints. The buying process was very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S20 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in really good. Like new. Better upgrade then what i had and chep price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S20plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in great condition No scratches Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung's Best Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this model. Large screen, great camera and fast processor. This is Samsung's last model to have an expandable SD memory slot.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S20 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, good price. Love all the features especially camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it right now unbelievably fantastic can not believe how great it still works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    unlocked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was good the phone works perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Samsung s20 Fe refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone from best buy because Verizon wanted too much. Had the phone for about a week. Phone was displayed s20 but the phone take a case for S20 Fe. Picture quality is nice. At first phone kept saying needed updating every 10 mins. After about two days i was good. The only disappointment so far is the phone takes wireless ear buds. I didnt realize so i rated a 3star. Other than that, as of now, i havent had any problems. Phone is in good shape. No scratches or dent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with this device . It lock me out of the phonr.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Would recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! The battery life is working good. Camera works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone fast camera is great battery life last long

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Galaxy s twenty plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone battery life is awesome would recommend to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lost cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working good . Not bad for refubished. Lost cell phone and was happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better than average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good buy! Semi Easy Set up and works for my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 20plus pre-owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy 20 plus just purchased it and it is more than i thought it would be. Its pre owned but you could never tell. No scratches. Charges right up! Very happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone looks great, stopped ringing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone WAS working great, however 30 days in, the ring volume would not work. Took it into Best Buy, the tech worked on it, told us we need to take it into one of those places that works on phones because "we don't service samsung here". Needless to say it was past the return date by about 15 days so now stuck with a phone that does not ring and no help unless we pay out of pocket even though there is a 90 day parts and labor warranty....

    No, I would not recommend this to a friend
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