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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.3 out of 5 stars with 104 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the excellent overall performance and great battery life of the Pre-Owned Excellent Galaxy S20 FE 5G 128GB (Unlocked). Many are pleased with the phone's excellent condition upon arrival. The screen quality, with its vivid colors, is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 104 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phonewwee realy like it no apple music or apple tv wold not work

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a great price. Very good condition!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well, as if it were a new device in love

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung galaxy s20fe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone came as advertised unlocked like new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glitches

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for a childs beginner phone. Has alot of issues if using daily. Freezing, auto activating features unwanted. Spend the extra money for the next enhanced model.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone not unlocked as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looked great however it was still under cobtract with the previos owners at&t. After days of trying to jump through v hoops to get the phone fully unlocked, u had to ultimately return it to best buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother-in-law she was needed new phone. I bought this phone as a gift for her and she was very happy. It is easy to use and I recommend it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone never worked properly. I took it back to Best Buy and my carrier many times. Ended up buying a new phone.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Charged A Fee When I Was Sent The Wrong Phone

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed that i was sent a phone that was locked to AT&T when it should have been unlocked. Even more irritated that I was charged $45.00 to return the wrong product for a restocking fee. I don't know why i owed that fee when it was the wrong phone and i feel that's ridiculous. I will just go through my mobile carrier from now on when it comes to getting a new phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful what getting this phone. I had no issues whatsoever and I was able to use my coupons to even get a better price. Thank you so much best buy for all that you do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was a good value and does the job. I needed some fast and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun S20 FE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought it would be so easy to shop online at Best Buy, and with how cheap the items are and Fast delivery, I'd like to buy more items

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved phone with damaged camera. Phone keeps freezing up and shuts out of all apps in middle of nowhere DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my daughter, this phone and she absolutely loves the color the size and all the features I can't get her off of the phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Att only

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Att only not unlocked. Says unlocked but when i recieved it was only att

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy WAS my best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Came shipped on time, as shown. No problems. Best Buy saved me a bundle!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied with product at all. Number one it was preowned and product was just not good at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jaiv, thank you for sharing your thoughts with us about your Samsung Galaxy S20 FE. We understand new devices can come with a bit of a learning curve with new features and settings. We would love nothing more than to assist you with this journey if you would like. Without knowing what frustrations or difficulties you are experiencing, we recommend taking a look at the full device manual available on our website, and reaching out to the Samsung Support Team through our website for one on one assistance. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! No scraches or any blemishes. Phone looks brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente Purchase, very recomended, Fast shiping .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to my dad for Father’s Day and worked well for 2 weeks and then the screen unexpectedly died (without cause). We had to go to the Samsung store and order a new screen. Super disappointed.

    No, I would not recommend this to a friend