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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $229.99

Customer reviews

Rating 4.3 out of 5 stars with 102 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the excellent overall performance and great battery life of the Pre-Owned Excellent Galaxy S20 FE 5G 128GB (Unlocked). Many are pleased with the phone's excellent condition upon arrival. The screen quality, with its vivid colors, is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 102 reviews
  • Rated 1 out of 5 stars

    Not arrived

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not arrived not arrived not arrived not arrived not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone not working

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone did not work. Had ro return it to best buy..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only my second pre-owned phone. I was skeptical at first but for the price, I took a chance and I'm glade I did. The phone works great and was unlocked as promised. The screen had a small crack on the edge which I can't see because of my phone case and screen protector. The only hippcup I had in the process is when the phone arrived a day later due to FedEx. If I had too, I would order from this seller again.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone, have a good camera and the operative system is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Samsung phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks like a new phone. Battery life is expected of a refurbished phone

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great condition and great price. Woud definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great phone i has it since it was brand new only one thing samsung as this gets much cheaper after a year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty Good Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone, durable, so far it has proven to be reliable, no issues as of yet.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase item as gift. Received in good condition. Person said item works fine and in great condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Galaxy S20

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was perfectty the phone is according the description!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Looks brand new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked Looks brand new , Easy to set up , using boost mobile sim

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    S20fe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones in great condition and i love it i think its a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente conditions and works super well. I will order more

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new, no complaints! The phone has great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with pictures and media also. Easier to read

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Locked instead of “unlocked”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very upset, bc I bought it to send it to Cuba, so there must be unlocked as is reads to be. But the matter is the phone isn’t, when you put the sim card from their carrier there said to be locked

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So many scuff marks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has so much scuff marks all around the metal edges. It even has small dents. Whomever the previous owner was didn't take care of the phone. It doesnt have a scratch on the screen but the condition of this phone wasn't even good. It was at most maybe in fair condition. We also noticed the battery drains fast. We would not be buying a refurbished phone in the future. If we didn't need the phone immediately we would return it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LIES!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was NOT UNLOCKED when I received it. I went to my local Best Buy, and they could not unlock it or tell me why it would be sent not unlocked. I had to exchange it for a lesser model, for $50.00 more. Extremely unhappy. I feel this was false advertisement.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone only had couple of scarches but it does updates everyday and takes longer than usual to charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not truly unlocked phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone stated it was unlocked. It came in as a verizon phone that would not take my at&t sim card. Geek squad could not do anything with it they said and there was no more on stock so I just had to return it.

    No, I would not recommend this to a friend
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