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  • Front. Samsung - Pre-Owned Galaxy S21 5G 128GB (Unlocked) - Phantom Gray.
  • Angle. Samsung - Pre-Owned Galaxy S21 5G 128GB (Unlocked) - Phantom Gray.
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Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

Model:
G991U
SKU:
6528956
Your price for this item is $299.99

Customer reviews

Rating 3.9 out of 5 stars with 216 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, condition, and camera quality of the Pre-Owned Excellent Galaxy S21 5G. Many find the phone to be in great shape and appreciate its exceptional camera. Some customers have reported issues with cellphone signal and the phone overheating. However, positive feedback generally outweighs the negatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 216 reviews
  • Pros mentioned:
    Overall performance

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, works well and fast. Also easy to carry around.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work excellent like new phone the quality is noticeable

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Phone

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone... works very well i like it alot. I'm glad i made the purchase

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Excellent condition

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition looks like new. Very satisfy with this celular.

    I would recommend this to a friend

  • Recommend best buy for all electronic products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. The staff was very helpful.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still an excellent phone, love it and it’s still feels brand new

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Good phone false advertising

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come carrier unlocked but the phones in great condition

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Pink

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Affordable Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a very good product. It has a good camera and display. You can play games with this phone. I am glad to buy this phone from BestBuy. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great new not-so-old phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S21 Samsung phone I ordered from Best Buy works just perfectly. I ordered the exact same phone from the company online that did not work at all. And they're pricing was very similar to best. Buy, so I'm glad I got a local. Phone with a store that is so helpful in getting your phone.Transitioned and answering questions.Really glad I was able to make this purchase through best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one of these already, but it broke. Replaced with a pre-owned model and it's just as great as the original!

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Work

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was in excellent condition. Ive had no problems at all with it. Would recommend ordering again when needed.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend

  • Used phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good value phone, and for the most part it has worked well, but occasionally it's Bluetooth functionality can get a little wonky. It sometimes drops calls, but other than that it works well and was a pretty good value for the phone.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! Love it so much! Would definitely purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Amazing Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. My wife really loves it. Has an amazing camera and battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone camara is amazing charges fast. Would definitely recommend

    I would recommend this to a friend

  • Not unlocked

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was not unlocked. After 40 minutes on the phone with Best Buy, and 42 minutes on the phone with AT&T it's still not unlocked. I will not buy another used or refurbished electronic from Best Buy.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung Galaxy s21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works perfectly fine. What I ordered vs what I got was the same.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Bought it as a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Works well the battery life is a little off but it might be because it’s an open box item not sure

    I would recommend this to a friend

  • Best deal for a used phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first with buying a used phone , but turned out to be what i was looking for!

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good! I like this phone works as it should..

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
Page 3, Showing 41-60 of 216 reviews
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