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  • Front. Samsung - Pre-Owned Galaxy S21 5G 128GB (Unlocked) - Phantom Gray.
  • Angle. Samsung - Pre-Owned Galaxy S21 5G 128GB (Unlocked) - Phantom Gray.
  • Left. Samsung - Pre-Owned Galaxy S21 5G 128GB (Unlocked) - Phantom Gray.
  • Alt View 1. Samsung - Pre-Owned Galaxy S21 5G 128GB (Unlocked) - Phantom Gray.
  • Alt View 2. Samsung - Pre-Owned Galaxy S21 5G 128GB (Unlocked) - Phantom Gray.
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  • Alt View 13. Samsung - Pre-Owned Galaxy S21 5G 128GB (Unlocked) - Phantom Gray.
  • Alt View 14. Samsung - Pre-Owned Galaxy S21 5G 128GB (Unlocked) - Phantom Gray.

Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

Model:
G991U
SKU:
6583364
Your price for this item is $289.99
The comparable value price is $319.99

Customer reviews

Rating 3.9 out of 5 stars with 215 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, condition, and camera quality of the Pre-Owned Excellent Galaxy S21 5G. Many find the phone to be in great shape and appreciate its exceptional camera. Some customers have reported issues with cellphone signal and the phone overheating. However, positive feedback generally outweighs the negatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 215 reviews
  • Pros mentioned:
    Overall performance

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came exactly as described and expected. It came earlier than supposed to and works great. I have had no issues.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    As good as new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was like a brand new phone. I love it. Works perfectly

    I would recommend this to a friend

  • Ok for the price but the phone came dirty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt buy a used phone online again but overall the phone works. I can tell the screen was replaced and theres a bunch of scrapes all over the frame of the phone and a huge staine on the back of the phone as well. Also boticed the battery gets really hot and battery draina fast.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    No, I would not recommend this to a friend

  • Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he loves it. Great device. Great price!

    I would recommend this to a friend

  • Not carrier unlocked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed the phone later than expected and when I got it, IT AS CARRIER LOCKED TO AT&T! I tried carrier unlocking it through AT&T which they couldn't do. I ended up returning it to Best Buy but when I tried to return it in stores they said it was already returned and I had to talk to a manager to finally get it returned. Over all just a painful experience, If you need a phone don't buy renewed unlocked, more than likely companies don't check if it's actually carrier unlocked and they just try to sell it.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    No, I would not recommend this to a friend

  • Great Cell Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product with Great price. If you passion is photos your in good hands and it does lot more

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    It's a gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted myself . I love it. Worth the price , great products.Work perfect.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Great Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is exceptional and the phone overall is in great condition.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking a phone that can help me to do gigs jobs and this one is the perfect performance price

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, works great. Arrived on time too...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great price and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy alwasy have a great deal when it comes to prices, would really recomend this for everybody.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Open box, with no problems

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open box s21 a few months ago ans so farvso good, like new no problems at all.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Upgrade!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Works perfectly with my apps and has good video recordingcapabilities. I am so happy with my purchase.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acutally at first, I thought its a crab been a pre own but looks good when i got it.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great it does not have any system issues but has wear marks at back of the phone rather than i like it

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. No blemishes to phone aside of small scratches on screen. Great purchase, easy set up.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Replaced an older phone and so far no complaints.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love samsung. Picture quality amazing way better than old phnoe

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very minor blemishes, runs good and works very well.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Samsung 21 5g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love the camera quality and the storage it has in it.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Pink

    I would recommend this to a friend
Page 6, Showing 101-120 of 215 reviews
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