Customer Ratings & Reviews
- Model:
- G996U
- SKU:
- 6522447
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the good condition of the Pre-Owned Galaxy S21+ 5G 128GB (Unlocked) smartphone. Many customers commented on how the product is in excellent condition and works great. However, some customers were disappointed that the phone was locked to a specific carrier, causing inconvenience and frustration.
This summary was generated by AI based on customer reviews.
SLICK LOOKING PHONE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love the color and the size wonderful phone easy to handle
I would recommend this to a friendNice phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good phone nice screen very good price for the phone
I would recommend this to a friendNot satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Description only said used phone and didn’t mentioned phone has been refurbished. The back had been opened and around the camera area is gapping due to refurbishment. I didn’t pick refurbished phone.
No, I would not recommend this to a friendNot unlocked
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not unlocked, it was locked by verizon as it has happened before for so many other people. Also... it was "certified" by Samsung so Best Buy doesn't really have much to do about it, so many find a Refurbished/Used product certified by them.
No, I would not recommend this to a friendNice phone, good price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return 3 times due to it not bieng carrier unlocked, after finally getting the right one I was very happy with purchase.
I would recommend this to a friendDont waste your time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save yourself the time and money I ordered this phone it was supposed to be unlocked but phone was stuck on verizon so it could only be used with them
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there MosesE, thanks for taking the opportunity to review your Samsung Galaxy S21+ 5G. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The advertised unlocked Galaxy S21+ 5G works well on the 2G, 3G, 4G, and the 4G LTE wireless networks and its compatible cellular providers are AT&T, Verizon, T-Mobile, Mint Mobile, Ting Mobile, Cricket, Boost Mobile, Simple Mobile, Net10, Tracfone, Ultra Mobile, MetroPCS, and US Cellular. We recommend reaching out to BestBuy Customer Service if you would like further assistance: (1-888-BEST-BUY) (1-888-237-8289). Thank you for being a loyal Samsung customer. - Debra
Advanced yet user friendly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always loved Samsung products! So advanced yet simple and user friendly.
I would recommend this to a friendLocked !!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Locked !!! Waste of time and effort .. and money to drive and return it
No, I would not recommend this to a friendCell phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works when it wants to . Went on sale day after i purchased it and no price match because it was used even on there own site very disappointed.
No, I would not recommend this to a friendFloating Phones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent this to me in an Empty Box.. like, survival of the fittest lol. It was super pretty when I pulled it out all scratched up and holding on for its life. Careless packaging, returned item. The best phone by far Ive ever purchased but just dont buy refurbished from Best Buy, Amazon.com baby. Came like brand new.
I would recommend this to a friendGood Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is really good phone and it was in great condition. battery level also great
I would recommend this to a friendBeautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone its so nice and a great price also.
I would recommend this to a friend- Pros mentioned:Overall performance
Galaxys21 +
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my purchase the phone works well thank u so much
I would recommend this to a friend - Pros mentioned:Overall performance
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.................fast delivery, outstanding product
I would recommend this to a friend