Customer Ratings & Reviews

I purchased this phone as a new gift for my husband's early Christmas gift. He used to have a note 10 and he lost it, although this one is a bit smaller he loves the camera and features of this phone.

This phone is bombing. I love it so much and will encourage everyone to buy one and make sure its from BEST BUY.

Awesome Product. I can buy again next time when we need it.

Very good price i would buy them there again if i needed them.

I bought phone to replace my old Motorola phone. It exceed my expectations. It performance is that of a new phone. My came with Verizon apps, but that can be easily removed.

Excellent phone . I love it, I would recommend it

Clearly preowned and not bet well refurbished. Already experiencing battery issues but for the price it's about what I expected.

I gave it away as a gift but the person can’t stop praising the phone. She says it’s everything she looks for in a phone.

good phone but couldnt afford a brand new current model. gets the job done. has a few years left in it before it becomes antiquated

First off this phone was nof sealed properly. You failed to seal the phone properly. These phones are supposed to be water resistant up to 1.5 M. I accidentally submerged it 6 inches, pulled it out less than 2 seconds later, it stopped working until I took it to a Repair shop to suck the water out, and rhen it started working again 3 monts later the SIM stopped working. I had tmobile install an eSIM but still no signal. I sent it directly into SAMSUNG for repairs and THEY COULDNT FIX IT. Why cant your Geek Squad fix Samsung phones if you sell them?? Horrible experience with this purchase.

There were loose screws when I tried to get it fixed. I dropped it on the floor, and the display stopped working altogether. Upon opening up the phone, there were actually loose screws on the inside that had caused the display to easily detach. The drop should not have caused the display to stop working, but unfortunately, the phone was no longer in warranty and I was told that it was because I "dropped it."

Excellent Pre Owned Samsung S21 Phone, no scratch, excellent condition phone, when I started T-mobile sign came, I put AT&T sim card and then follow the instructions, that was it, and AT&T sim is working.

Bought this for my son as his other phone stopped working. Great phone for a kid and he is enjoying it!

Great condition being pre-owned. Works great have no complaints at all.

Big upgrade for me (A12). Needed to be able to cast to my tv. Better screeen, more storage. Battery life not as good.

Great phone just as described! Came in great condition- worth the price.

I have received a great customer service provided by Dahris, he is great seller.

Best phone out there. The 100x zoom is great as well and comes in handy. You can't beat quality pictures like this one I took in Alaska.

Product came exactly as described and expected. It came earlier than supposed to and works great. I have had no issues.

Bought for my son and he loves it. Great device. Great price!