Customer Ratings & Reviews

Quick delivery and response time. Item was as described.

It was supposed to be a unlocked phone but was actually a Verizon locked phone so I returned it.

I'm happy with my cell phone, really is amazing and very cheap

This pgone was defective and wS returned on the same day i can to pick it up. I also had to wait for a week and some change to recive it and i was not happy that when it finally arrives it defective.

Looked almost brand new couldnt even tell it was used

Really pricey and for it too be pre owned & not worth it

The phone worked very well, but I did by it used so there were going to be some scratches like on the screen and on the aluminum side piece the cameras have. But these scratches were not very noticeable unless you really try to find them.

Phone came in perfect condition but its was suppose to be unlocked when it arrived i put sim card in and it was still locked to att so had to return it then they didnt have a phone for the same price and said it would take 2 to 3 weeks to get one after waiting 2 weeks for the first one. so needless to say i wasnt very happy

Know what you're buying. This phone is more than 4 years old, and monthly security updates stopped in February 2025. It will only receive quarterly security updates through the end of January 2026. As of today, this gives you a little over 9 months of shelf life on this phone. It's a great phone, just know what you're buying.

Phone works great! Camera is the best part. Battery life is good too.

For the same price, you can get this brand new on other sites.

A really good phone and solid picture quality and not that heavy compared to the other phones

I really love shopping best buy cause they do best customer servise

OVERPRICED BY OVER $200. I should have checked AMAZON first, 4 year old phone still going for nearly $500 bucks.