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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 3.7 out of 5 stars with 49 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are satisfied with the good condition of the Pre-Owned Galaxy Note 10+ 256GB (Unlocked) and appreciate its features. However, some customers have expressed concerns about the battery life and have reported issues with the phone not being unlocked as described.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 49 reviews
  • Rated 5 out of 5 stars

    Like new!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurbished Note10+ from Best Buy. No blemishes or scratches, phone worked like it was new. I'm enjoying it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks like new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. Works well with my provider. Very smooth scrolling. Easy to hold. AT&T doesn't have the same layout as my other Samsung phones.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Used phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good phone and I like it. Everything works fine

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    Don't buy if you are looking for non-carrier phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misled and deceptive sales. This is an AT&T phone, along with all of the associated AT&T bloatware. It is NOT a clean unlocked phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Note 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works like its brand new. Everthing works perfecy. Been having note phones since the first one came out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note9 Replacement

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, replacing my Galaxy Note9. Battery is noticeable a bit older (holds a charge for a day and a half), but not really noticeable, as long as you set it to charge at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a phone and it works, nothing is wrong with it THANKFULLY. It was a gamble i was willing to take tho cause i need a phone so.. yeahhh

    I would recommend this to a friend
  • Cons mentioned:
    No sim card

    Rated 1 out of 5 stars

    Lack of foresight or done on purpose?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy since the unit arrived missing the SIM card ejector pin, necessitating a trip to another big box store just to buy one! -I mean how could you not think that such a thing would be essential on an unlocked phone? Disappointed with the lack of fore-sight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TWICE USED

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this phone. All the extra stuff and things bring nothing But JOY to my life. Refurbished

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    Never Again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor experience, had to return first phone because it wasn't unlocked. Once the replacement came in, it still wasnt unlocked, might as well keep my old phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone it is great thanks to best buy for giving me the great phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought an unlocked phone but sent a locked one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this purchase. Being a total tech member I expected better experience. Order an unlocked phone and they sent a Verizon locked phone. Took to bestbuy to see if they can help, they basically offered to just accept the return. Also asked us ti call Verizon and see if they can unlock.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GALAXY NOTE 10 +

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it over a year it works great im a big Galaxy Note fan

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    Phone was returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was not unlocked , like the description says. I had to return it .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awesome best one ive had hands down samsung is upthere with iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it thanks you so much thank you good jobs thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it phone is flawless and works great. Easy set up as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent superior quality phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone especially for parents with kids in high school or college. It’s almost as good as the Apple IPhones. Pictures comes out great and this phone has a lot of sophisticated tools that can be used by consumers to fulfill the needs of their personal business matters such as sending emails, text messaging, sending faxes, uploading pictures and downloading. Battery power lasts for at least 72 hours without charging especially if you do not use your cell phone all day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No more Samsungs for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One star due to weak glass. First drop less than 2 feet from ground, otterbox case on, landed on back. Somehow front glass cracked. Gorilla Glass???

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I am pick up phone box was open and body was damaged this phone price maximum 200$

    No, I would not recommend this to a friend
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