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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 141 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers have good things to say about the good condition, camera, and price of the Pre-Owned Galaxy S10 128GB (Unlocked). They appreciate that the phone is in good condition, takes great photos, and is affordable. However, some customers have concerns about the battery life, overheating, and the fact that the phone is locked to Verizon instead of being unlocked as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 141 reviews
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was gift for my niece it working probably i am glad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the phone. He is steady currently utilizing the phone 2 years later.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as expected but would alright. Bestbuy could do better description before hand. Could be better with a little cleaning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Can't beat the price. Shipped quickly. Transfer form old phone was a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone but i was hoping for a bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it ~ the way its easy to understand where all yhe apps are love the way it fits in my hand ! If you have small hands this is the phone for you

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Very Good Refurbished Galaxy S10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the other reviews of this refurbished Galaxy S10, I was very skeptical of if it would be worth it. I ended up testing my luck and was shipped a unit in basically new condition and was fully unlocked for all carriers (as described). Have been using it for half a month now and it works perfectly without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to buy appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's satisfying to shop at Best Buy. especially when it comes to appliances. They offer a good service and when it comes to returns they do it without many questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good#ddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Cons mentioned:
    Learning curve

    Rated 4 out of 5 stars

    Samsung S10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice upgrade but has a learning curve if you're upgrading from the S9 or S8.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    S10 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast and the phone is like new and easy to switch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was preowned but i couldnt tell. Its really nice and has a lot of new features. The only issue is that the screen covers the side so it constantly reacts. Which is the worst when youre trying to type. And the back cracked the first day...i was so excited about it being water and crack resistant. my galaxy s6 active was the same but i havent found another like it. I'd still be using it if it wasnt "outdated" as my new service providers said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbished phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a refurbished phone & I would definitely do it again. No problems whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition, Price

    Rated 5 out of 5 stars

    Samsung 10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a great price - refurbished - works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newer is NOT better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a cell phone with the equivalent user interface to my and our daughter's S9, so that we could support my wife's usage. Her former phone was a Moto, that had a quirky user interface that we couldn't help her out with. The S10 fit that bill completely. Also, it has a real headphone jack (not bluetooth only), and supports a micro SD card, which many current generation cells do not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i was looking for its effectiveness the phone has alot of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very nice love this model specially size and weight

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Really disappointed in this phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought i was upgrading from my iphone7 to a good android phone. I will definitely go back to iPhone when i can. This phone crashes, gets burning hot for no reason, battery dies really quickly. There are so many glitches it makes my life so much harder when i desperately need it to help me instead of more stressed. I don't recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Mr saul Gonzales

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had galaxy 8 for a very long time..i am happy with samsung and its support features..i may gt the galaxy 10 plus eventually..cannot wait to use the cameta features especially slowmow and hyperlapse..i will attach to a gimble and tripod

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as all Samsung devices

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my son! Very happy! My daughter have the s9 and we love it!

    I would recommend this to a friend
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