Customer Ratings & Reviews
- Model:
- G975U
- SKU:
- 6486837
Rating by feature
- Display Quality
Rating 4.3 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
Customers are saying
Customers find value in the affordable price, great camera, and good condition of the pre-owned Galaxy S10+. Customers appreciate the quality of the camera, with many noting that it takes great pictures. The phone's condition is also praised, with several customers mentioning that it arrived in great condition.
This summary was generated by AI based on customer reviews.
Great phone!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this phone. It was easy to set up to my provider. Pictures come out great! Sound quality is good as well.
I would recommend this to a friendDONT BUY.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE SERBICE!! DONT BUY IF YOU NEED AN ULOCKED PHONE.ITS ALWAYS A VERISON.
No, I would not recommend this to a friendSamsung galaxy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone blacked out this month! Not a good phone I wouldn’t order again
No, I would not recommend this to a friendSamsung will junk up operations with upgrads!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too much intrusion by Samsung with promos, updates and junk. Interferes with operations.
I would recommend this to a friend- Cons mentioned:Activation issue
Phone not activate
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Internal error would not activate no matter what i did
No, I would not recommend this to a friend Don't buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone never worked but because of my busy life and I was leaving on a vacation when I got it I never had the chance to returned it. Phone never turned on
No, I would not recommend this to a friendWorst decision I made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst decision I made in the history of bad decisions. Sadly, I can't return it, but I'll take it to their store and drop it at the door.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LongRed,
Thank you for reaching out. We are saddened to hear that this did not live up to your expectations. I understand how disappointing it can be when expectations don't quite meet. We would definitely like to look into any issues you may be having with your Galaxy S10+ to ensure that you are getting the best experience. Please know that we are continuously improving our services, and your feedback is vital to that process.
Should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144423949
Thank you for choosing Samsung. Have a great day!
^Chrystel
Advertised as unlocked
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was advertised as unlocked, it arrived carrier locked and Unusable, had to return.
No, I would not recommend this to a friendS10+ Looks New
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The preowned Samsung S10+ I ordered and received was in perfect condition. I looked at it different light angles and there was zero swirls or scratches front or back and the phone performs flawlessly.
I would recommend this to a friend- Pros mentioned:Good condition
Samsung S10plus Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition, no cracks or dents, phone works really well.
I would recommend this to a friend - Pros mentioned:Affordability
Galaxy S8+ is one great phone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone! Exactly what I needed without the high-end cost.
I would recommend this to a friendBrand response from Samsung
Posted .We're really happy for you, Larry! It's great when you can find something that fits all your needs. Thank you for choosing Samsung! ^Kayla
Emergency phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke my phone just before going on vacation, needed an android phone quickly. Was very glad Best Buy had this preowned galaxy s10+ in store. No other store in my area had one available. Happy with the phone.
I would recommend this to a friendSamsung device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this device for my mother in law and she loves it! Matched description and it’s beautiful
I would recommend this to a friendNo so great phon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not recommend does not update anymore to the latest one UI
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Samsunguser, thank you for sharing your thoughts with us about your Samsung Galaxy S10+. We understand wanting to ensure your device is up to date with the latest software available. If you have questions about when certain devices will stop being supported with software updates, this information is available on our website, or the Samsung Support Team can answer these qustions or help with troubleshooting as well. Thank you for being a Samsung customer. -Elizabeth
- Cons mentioned:Battery
Bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dont hokd a charge less than a month old. Startedbafter the 14 return policy so i am stuck witha phone that barely works
No, I would not recommend this to a friend - Cons mentioned:Locked
Locked phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered 2 unlocked phones on Dec. 29th, but they were locked to Verizon. Today is the 8th and I still have no phones.
No, I would not recommend this to a friend S10 plus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to the store it didnt work right. Wouldent receive or make calls.
I would recommend this to a friend