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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.9 out of 5 stars with 117 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers find value in the affordable price, great camera, and good condition of the pre-owned Galaxy S10+. Customers appreciate the quality of the camera, with many noting that it takes great pictures. The phone's condition is also praised, with several customers mentioning that it arrived in great condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 117 reviews
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade and this was a perfect choice. It was reasonably price and good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone! Previously had the s10. This one is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s10.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience with Best Buy. Best phone I've had.. thanks.

    I would recommend this to a friend
  • Cons mentioned:
    Activation issue

    Rated 1 out of 5 stars

    Bad purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im already having issues and will have to go vack to the store. They could not activate it and it still had previous info left on it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and easy to use. Have everything in one place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LIKE MY PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good afternoon excelent samsung s10 Telephone I have fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exellent item good and affordable price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exellen deal good attention from the team I recomended 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for a used phone easy to install apps loce it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love my new phone. It does everything that I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SamsungS10pluse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone works ok sometimes if freezes up when i text.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please save your money don't buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone it work 3 months and 20 days. Which is only 20 days past warranty I had it in an outter box case dropped it maybe 2 feet onto carpet and it stopped worked fried something inside look up reviews this phone is garbage and can break in a number of ways. I just bought a Google pixel 6 pro because I honestly think my Google pixel 3 was a much better phone then the Samsung Galaxy s10+ I'm done with Samsung that s10+ was supposed to be their flagship shows where that company is going!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with Phone Motherboard Wiring

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently encountered a frustrating issue with this Samsung phone – the motherboard wiring broke. This incident left me deeply disappointed with the overall quality and durability of the device. First and foremost, I was surprised that such a critical component like the motherboard would be vulnerable to wiring issues. It's a fundamental part of the phone, and its wiring should be built to last.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Chandu, thank you for sharing your thoughts with us about your Samsung Galaxy S10+. A limited 90-day warranty is provided by CCR Warranty. To obtain technical or warranty assistance, contact CCR Warranty at 866-579-8436. If you have any questions about the features of the device itself, you can also reach the Samsung Support Team at any time through our website. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    galaxy s10+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone did not work, wasn't able to dial numbers or receive incoming calls. ATT phone unlocked was was not compatible with my T-Mobile service. I was quite disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this device as it was advertised (unlocked) Come to find out that in fact wasn unlocked....untill 60 days from the purchased...have I known this...never would've bought it...what a disappointment....and false advertisement....

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Device was not unlocked.

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered an unlocked device and to my surprise when I turn on the device it comes up with the Verizon logo. Unbelievable that bestbuy can't send us the proper device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective wouldnt read sim card. Was still charged restocking fee

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Xmas gift, finally activated. No good w/ Verizon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have verizon, DO NOT BUY THIS PHONE. NOT COMPATIBLE. Waste of 440 $

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ridiculous

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot believe I had to buy a new phone 30 days after this large purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not water resistant like a new version.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sim card tray on the phone I got does not even close correctly. Unfortunately, I realized this too late and water damaged my phone. Only used it about 2 weeks before it was useless and wouldn't turn on. Unfortunately, it is too late for me to return it. $400 wasted.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cesar!

      Thank you for bringing this to our attention. I see you had some concerns with your Samsung Galaxy S10+ when water damaged your device. We sincerely apologize for what inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. For future reference, let me share this link with you regarding your phone's water-resistant capability. Here's the link:

      https://www.samsung.com/us/support/answer/ANS00077679/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144245936

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 1 out of 5 stars

    Warning its verizon. Scammed me for 360 bucks and

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Verizon phone. Total waste of time and screwed me for my reward points too. Nothing says Verizon. Had to return it.

    No, I would not recommend this to a friend
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