Customers enjoy the Galaxy S9's condition and price, with many stating that the phone is in perfect condition and that it is a great phone at a great price. However, some customers have expressed concerns about the phone not being fully unlocked.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 46 reviews
Pros mentioned:
Condition
Rated 5 out of 5 stars
Good quality phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have been using it for one month now. Good for its price. Came with no scratches or dents. Set up with Verizon was hassle free
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a good phone, the buttons was sticking at first but no problems now.
I would recommend this to a friend
Rated 4 out of 5 stars
Phone is fine. Service sucked.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nothing really wrong with the device. It is a solid device for the price. My issue is with customer service. I had a very old address on my PayPal account and for some genius reason orders are tied with PayPal address shipping. Buttons were greyed out to change address after noticing 2 minutes later. I tried calling in the morning and they said it was already sent out. A week of calling UPS with them telling me Best Buy had to intercept and Best Buy insisting they couldn't do anything and that I try taking the package off the porch when it gets delivered. You know, like a crime. Got resolved after talking to someone reasonable at the residence a couple days after delivery. Worst experience overall. But hey phone was fine for what it is.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone was in great condition upon arrival. No issues at all. Plugged in sim card and reloaded a back up from a previous day and was good to go! And It was $700. less than what I paid for the same phone new.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my dad because He was rocking an s5 in 2023 and He loves it. I used to use an s9+ as my daily driver and loved it myself. Great Price and Fast shipping. 10/10 would recommend
This reviewer received promo considerations or sweepstakes entry for writing a review.
For a refurbished phone this is a deal, it came in a non-factory box and had all necessary accessories. There wasn’t any noticeable scratches or damage. I was able to get it on a great deal since I needed a phone that works on an android software and had the ability of having a decent processor.