Customer Ratings & Reviews
- Model:
- G960U
- SKU:
- 6486851
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the Galaxy S9's condition and price, with many stating that the phone is in perfect condition and that it is a great phone at a great price. However, some customers have expressed concerns about the phone not being fully unlocked.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very beautiful. Smooth and reliable. With no glitches
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung s9
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone and excellent performance my kids love it
I would recommend this to a friend - Pros mentioned:Overall performance
Not Unlocked, but my SIM works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposed to be unlocked, but still has a carrier's info on there. Luckily, my SIM card has functioned just fine so far. The phone itself operates perfectly, and I have no complaints other than the unlocked status not really being so unlocked.
I would recommend this to a friend - Pros mentioned:Overall performance
Good buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. No problems so far. Good replacement.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung galaxy s9
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and beautiful Looking likes original.
I would recommend this to a friend - Pros mentioned:Condition
Na
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this phone it is cline and god condithion .
I would recommend this to a friend - Pros mentioned:Overall performance
Bsst of best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working so perfectly ………………………………………………………………………….
I would recommend this to a friend international phone beware
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is an international phone. After trying to connect it to three carriers, two confirmed that the phone coding is locked and can only be used internationally. Bestbuy has not tried to help with this issue, and now we are out of the warranty window.
No, I would not recommend this to a friendTHE BEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT SERVICE AND EXCELLENT PRODUCT I RECOMENDED TO OTHER PEOPLE
I would recommend this to a friendBeware, you cant Android version
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you use this phone on a ATT network the software update featute wont work and you are stuck with an Android version that is 4 years old. I returned and there is $45 resticking fee.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Sadikanwar, thank you for sharing your thoughts with us about your Samsung Galaxy S9. We recommend reaching out to the carrier you are planning to use for any device. Each carrier potentially supports software updates to devices for different periods of time. We appreciate you being a Samsung customer. -Elizabeth
Not fully unlocked
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cell phone was not fully unlocked. I couldn't make it work with H20 wireless. The Samsung S9 itself is a good phone but not this "pre-owned (unlocked)".
No, I would not recommend this to a friendBroken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work once received. I did get a refund but the only downside was it wasn’t what I completely paid.
No, I would not recommend this to a friendPhone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't get this item? So when I'm going to do get it?
I would recommend this to a friendBroken screen
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came in a generic android box inside a pouch without any bubble wap or protection. When i open it, the phone looks like new but i notice a cracked on the screen like a spider web. I returned it to the store and made me pay for restocking fee. Why should i pay for a restocking fee, the item is damaged when it arrive?
No, I would not recommend this to a friendBad phone, then no coverage for replacement.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone I received had something wrong with its speaker, so my husband was barely able to hear anyone on calls. When he took it to Geek Squad, they said the only thing they could do was scrap it and give him store credit, with which he purchased another refurbished phone (identical except for color). He asked about coverage, and he was told that they did not offer it on refurbs (inaccurate, as I had coverage on this phone for him, and it was a refurb). So, I received an email stating they'd cancelled my coverage, and we are hoping he doesn't have any issues from here. Unacceptable.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Works Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the phone works perfect. Arrived a day early.
I would recommend this to a friend Love this phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old s9 broke on me so i bought this one to replace it. Works great.
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a deal. i received this as a preowned phone. it was as explained in the description.
I would recommend this to a friendNot Unlocked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The items were both locked Verizon cell phones. Sent back both phones.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We apologize that your experience with Samsung - Galaxy S9 Unlocked GSM/CDMA 4G LTE was less than ideal. We appreciate all feedback that helps us understand how to improve our products. We hate to see you return the product, but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Charles
Locked phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't active phone. My service provider let me know phone was locked.
No, I would not recommend this to a friend