Customer Ratings & Reviews
- Model:
- G965U
- SKU:
- 6473163
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.0 out of 5 stars
Customers are saying
Customers highly value the Galaxy S9+ for its easy setup process, with many mentioning how quickly and effortlessly they were able to get their device up and running. However, some customers have expressed concerns regarding speaker quality and battery life, with a few reporting issues such as dirty speakers and occasional battery overheating while charging.
This summary was generated by AI based on customer reviews.
Samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and amazing phone. Serves me great and will recommend it
I would recommend this to a friendOwner
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality working so fast camera quality is also amazing
I would recommend this to a friendLove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it will back i love best but best buy ever yessss
I would recommend this to a friend- Cons mentioned:Call quality
Bad purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't works well i can't take the most callls etc i didn't get any of these never again
No, I would not recommend this to a friend - Pros mentioned:Easy setup
Great value with all the bells and whistles.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone came to my house in two days and after charging it up, I was able to transfer my files and pics. It was ready to use in no time. It is very stable and I'm still learning about it.
I would recommend this to a friend - Cons mentioned:Fingerprint scanner
S9+
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned a s9+ from my cell carrier but phone got stolen and i went to best buy in oakdale to purchase a unlocked s9+ but i didnt get to use it long because screen wasnt picking up my finger print and moisture somehow got to the inside and now best buy wont do nothing about it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There S9plus!
Thank you for purchasing Samsung Galaxy S9+ and leaving a review. We appreciate you sharing your experience with us. We apologize for the inconvenience that you have experienced whenever your device is not recognizing your fingerprints. Let me help. Let me share with you this very helpful link for a few things to consider:
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
For additional assistance, I’m including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144192813
Thank you and have a great day!
-Remie
It's worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem is that the sound bugs out sometimes, other than that it's awsome.
I would recommend this to a friend- Pros mentioned:Easy setup
Refurbished
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good replacement phone. I needed something quickly as my galaxy crashed on me and this has worked well.
I would recommend this to a friend - Pros mentioned:Worth buying
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has no scratches. I liked it. It’s a gift for a friend, bought while on sale. Worth it
I would recommend this to a friend Galaxy S9, still one of the best displays on the m
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Galaxy S9 has one of the highest pixel density displays ever made on a smart phone even by today's standards. Of course, it's kind of redundant since 1080p looks just as good on a phone as 1440p, but still it's cool knowing that your phone made in 2017 was so overengineered that it is still punching above it's class in 2022 haha.
I would recommend this to a friend- Pros mentioned:School
.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall laptop for school. Perfect for everyday
I would recommend this to a friend Samsung S9 damage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 Samsung S9 phones. Picked them up at the Bowling Green, KY store. One was OK but the other was damaged (see photo).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you for bringing this to our attention. I see you have some concerns with Samsung - Galaxy S9+. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here are some links you can check regarding the damage to the device.
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
REPAIR PRICING LINK https://www.samsung.com/us/support/repair/pricing/
SAMSUNG CERTIFIED RENEWED SMARTPHONES https://www.samsung.com/us/smartphones/certified-re-newed-phones/#offers
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144355539
Have a great day.
^Charles
Samsung S9+ preowned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything operates normally to date. I have a Samsung 8S+ which I have had for 4 years and still works well. I know the new S9+ will give me years of service.
I would recommend this to a friendMs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for my son. His was identical to this. It was damaged in swimming pool. It arrived promptly and was easily set up
I would recommend this to a friendCheck Whether Your Pre-Owned device works
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is not against the phone, but against Best Buy. It was a pre-owned phone and from the minute I took it out of the box it would not even charge, much less turn on. They apparently did not even confirm whether it worked before selling it to another customer. Or are they intentionally selling non-working phones in hopes of selling an insurance plan along with it? Who knows. I will buy the phone again, but hopefully they will confirm the next one works before selling it.
I would recommend this to a friendSamsung Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife for Christmas 2021 and so far it is working great. Battery last all day and she loves the bigger screen size.
I would recommend this to a friendGreat value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent replacement for my broken 9+ they just dont make them like this anymore.
I would recommend this to a friendDecent buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone worked. Minor scratches but overall functional
No, I would not recommend this to a friendCharley
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah one of the best products you can purchase and the price is right
I would recommend this to a friendGalaxy S9+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best phones I have ever had. Bedsides the Galaxy S10+, it's my favorite phone I've ever had.
I would recommend this to a friend
