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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.8 out of 5 stars with 55 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S9+ for its easy setup process, with many mentioning how quickly and effortlessly they were able to get their device up and running. However, some customers have expressed concerns regarding speaker quality and battery life, with a few reporting issues such as dirty speakers and occasional battery overheating while charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-55 of 55 reviews
  • Cons mentioned:
    Speaker issue

    Rated 1 out of 5 stars

    Not a good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for 2 weeks...speaker stopped working and othera could not hear me then the apps started closing on thier own showing an error message. Returned phone for refund

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is so bad gets empty really fast even I’m not using the phone also it heat up when you use the phone. Not worth to buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Competitive Price & A Grade Quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone. Great Price. Dent Price and A Grade phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marcin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the phone. Love the best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cell phone excelente product and Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance from this phone, working great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and have not had a problem since purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it to play Pokémon go. So far, so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to play Pokémon go. So far, so good! Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Locked

    Rated 1 out of 5 stars

    Locked Galaxy S9+ bought as unlocked

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-owned Galaxy S9+ was LOCKED even I bought it as unlocked

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    battery is weak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery is weak, it does not carry me through the day without keeping on charge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speaker issue

    Rated 1 out of 5 stars

    I WAS RIPPED, don’t buy !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have, if I could give zero star. Phone got to me with screen spoilt. Not working at all! Also had mint SIM card inside. Wasn’t neat with the speakers been soo dirty. In fact I regret buying this crap & wasted my precious time waiting for this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable for me to purchase. It was a :unlocked" phone but in excellent condition. Happy with my decision to purchase a "unlocked" phone as opposed to purchasing brand new. The young man that transferred data was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your going to be pleased with your purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone with fast operations. I find myself staring into this beautiful phone as i wipe it off. I was impressed by the next day delivery! All in all the condition, finger print scan, dolby atmos, the battery life phone is SPECtactuler! 100% yes i would recommend! Galaxies are the top of the line it would be nice to purchase other models as well.

    I would recommend this to a friend
  • Cons mentioned:
    Locked

    Rated 1 out of 5 stars

    "Unlocked phone" arrived LOCKED.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, when the phone arrived, it was locked to Verizon. I returned it the following day. I was told it was a human mistake.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolitley worthless, this phone will not register on ANY network! DO NOT BUY. Such a waste of money, patience, and time. Buying a new inlocked phone should be better than this. Stay away

    No, I would not recommend this to a friend
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