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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4 out of 5 stars with 46 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S9's condition and price, with many stating that the phone is in perfect condition and that it is a great phone at a great price. However, some customers have expressed concerns about the phone not being fully unlocked.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 46 reviews
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad because He was rocking an s5 in 2023 and He loves it. I used to use an s9+ as my daily driver and loved it myself. Great Price and Fast shipping. 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent phone. I had one like that for a few years, and when it broke, I bought another one from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my uncle and he absolutely loved it. The camera, sound, and everything about the phone is great and lovely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE AND EXCELLENT PRODUCT I RECOMENDED TO OTHER PEOPLE

    I would recommend this to a friend
  • Cons mentioned:
    Android version

    Rated 1 out of 5 stars

    Beware, you cant Android version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you use this phone on a ATT network the software update featute wont work and you are stuck with an Android version that is 4 years old. I returned and there is $45 resticking fee.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Sadikanwar, thank you for sharing your thoughts with us about your Samsung Galaxy S9. We recommend reaching out to the carrier you are planning to use for any device. Each carrier potentially supports software updates to devices for different periods of time. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Samsung s9

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and excellent performance my kids love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Works prefect and looked brand new. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems so far. Good replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and beautiful Looking likes original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bsst of best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working so perfectly ………………………………………………………………………….

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 3 out of 5 stars

    Not fully unlocked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone was not fully unlocked. I couldn't make it work with H20 wireless. The Samsung S9 itself is a good phone but not this "pre-owned (unlocked)".

    No, I would not recommend this to a friend
  • Cons mentioned:
    Not working

    Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work once received. I did get a refund but the only downside was it wasn’t what I completely paid.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Not working

    Rated 1 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't get this item? So when I'm going to do get it?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken screen

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in a generic android box inside a pouch without any bubble wap or protection. When i open it, the phone looks like new but i notice a cracked on the screen like a spider web. I returned it to the store and made me pay for restocking fee. Why should i pay for a restocking fee, the item is damaged when it arrive?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refurbished phone this is a deal, it came in a non-factory box and had all necessary accessories. There wasn’t any noticeable scratches or damage. I was able to get it on a great deal since I needed a phone that works on an android software and had the ability of having a decent processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone works perfect. Arrived a day early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old s9 broke on me so i bought this one to replace it. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a deal. i received this as a preowned phone. it was as explained in the description.

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    Not Unlocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items were both locked Verizon cell phones. Sent back both phones.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We apologize that your experience with Samsung - Galaxy S9 Unlocked GSM/CDMA 4G LTE was less than ideal. We appreciate all feedback that helps us understand how to improve our products. We hate to see you return the product, but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Charles Samsung

  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    Locked phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't active phone. My service provider let me know phone was locked.

    No, I would not recommend this to a friend
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