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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.1 out of 5 stars with 67 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and reasonable price of the pre-owned Galaxy S9 64GB (Unlocked) compared to a new one. They also appreciate its fast performance. However, some customers have concerns about the fragility of the screen and recommend getting a protection plan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 67 reviews
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product everything works great we're very quick about getting it to me with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying second

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had one in the family so got another to keep directions easier for the person using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and great technology

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great technology, highly recommended for all ages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    s9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone ! easy purchase ! was here in no time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well and is durable from what I can tell so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works perfectly fine. Comes clean with a charger too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone , great display , amazing camera, love the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 9

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best buy don't know what else to say except A Ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright for my husband and he likes it better than his iPhone 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the best used cell phone that I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mys new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was a great phones for my mother. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best most innovative phone in my opinion just saying!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Samsung Refurbished phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was a used one but was given refurbished certified and the screen had chipped off. Eventually ended up returning.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Locked

    Rated 1 out of 5 stars

    Tricked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locked on T-mobile. It was sold to me as an unlocked phone. Shame on you!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn’t last. Waste of money&!do not buy it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy that it wasn’t highlighted that these were pre-owned phones. The sales representative never mentioned it. My bad for not looking closer. No wonder the price was good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible disappointment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone came with tons of issues and doesn't work right. Bought this as a Christmas present and missed the return window since it was purchased early. Won't ever buy used from bestbuy again..Extremely disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Negative marketing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy published certified refurbished.But this phone is totally used and scratches on screen.Not good the way company doing.Very bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So MAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond angry....my refurbished phone, was not like new. Used and abused.

    No, I would not recommend this to a friend