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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 428 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Q-series soundbar's exceptional sound quality, powerful bass, and ease of setup. Many appreciate the immersive Dolby Atmos experience and the added benefit of rear speakers, enhancing the overall listening experience. However, some users find the product expensive and experience occasional connectivity issues. The Q-Symphony feature is also praised by those with compatible Samsung TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 428 reviews
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Easy to operate. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speechless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally in Ahhh of the feeling this system gives. Its more than sound, its epic. Upgraded from bose, im speechless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is my 3rd Samsung sound bar I've owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Samsung sound bar I've owned. And is by far the best I've had. I bought a new Samsung 95" QN90 TV, and my older sound bar (With Q symphony) did not seem to do it justice. So I bought this one, and I can't believe how much better it sounds. I didn't know that a soundbar could produce this type of sound—very clean, clear sound. I definitely feel fully immersed in the sound when Q Symphony is used. There's also a nice feature that increases the volume of low voices in scenes where it's hard to hear the characters. I highly recommend this setup.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Best Dolby atmos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this samsung speaker with Dolby Atmos technology takes your audio experience to new heights. One of the best speaker in the market. Its powerful output and Dolby Atmos integration create an unparalleled audio journey, making every moment unforgettable. for this price you can't get anything better than this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound system I've ever had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this system for a little over a year now and i have absolutely zero complaints about it. The sound is amazing and super clear. The surround sound works perfectly. Put on a movie or show with dolby atmos and my god its sooo good. Before this, I had an older Vizio surround sound system and this blows it out of the water. I used to have connectivity issues with the Vizio one but im happy to report that i have not had any connectivity issues with this one in the hear that I've owned it. I couldn't be happier with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing immersive sound. Pair this with the S95C OLED and the movie experience from home is better than the theaters!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the QN90C TV. The next day, my Denon died after 20 years. I was so happy. I searched sound bars and was surprised at how far they had come. I would have never guessed they could replace a home receiver. I was happy this soundbar was number one last year and this year. I was going to get one for my birthday in March, but it went on sale, so I ordered one and had it delivered. It was straightforward to set up. Read the instructions. I had to adjust the rear speakers, the front top, and the side speakers. I used the phone app for this. I am replaying my Blueray and 4K disc. I watched "We Were Soldiers." it had a 5.1 sound, and bullets flew all over my living room. I turn the speakers up to 20. The vocal while watching TV is clear now. Go to YouTube and listen to the 8D music and others. It is so clean. I have a PS3 & 4 connected to the soundbar. No issues. Set your soundbar up for TV and the soundbar in the setting on the TV. This is money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Soundsystem

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if I can put into words on how pleased I am with this unit. it pumps out a lot of base and keeps all mid, highs, and voices crystal clear with no muddiness. If you want a whole cinema at home, I recommend this product..

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Pricey but worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Really high quality build feel, speakers sound great and pair effortlessly. The SmartThings app makes it easy to tune the soundbar on the fly. Content in Dolby Atmos is just awesome. For someone who wants good sound without having to build a whole system, this option is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Soundbar review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually I’m quite pleased. It really helped improve the sound quality. The sub works quite well I’ve had no problems with it. True it’s not powerful to create the ground shaking effect but it makes its presence known on explosion scenes. I’m quite happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Awesome soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m amazed with the sound of the soundbar I have it in an open space living room and we are enjoying the sound, I even got friends to come sit and see if they feel what I do. I do not give the 5 star rating because it keeps disconnecting from the smart things app, and I need to delete from the app and add it again. For me is a 4.75 stars

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Big sound from your not so average package.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker package. Got it in a small room converted to a theater room. Big sound, booming bass, spacial feel that helps you enjoy music, tv, and movies. Use to surround sound from a Yamaha receiver with a 7.1 Klipsch speaker setup and this does the job just as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely superb sound, close to separates

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG top of the line sound bar system, which I though was quite good. However, when I replaced it with this one I realized I'd been missing a lot. The sound "space" that this envelops you with is outstanding. We also found the clarity of dialog was MUCH better than the high end LG system. Sound in movies using Dolby Atmos encoding is superb. You can hear the overhead sounds but they sound natural and not forced. The overall sound is very natural. The only negative, and it is quite minor, is the phone app that Samsung uses for this system is pretty barebones and doesn't offer the options that the LG one does.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing surround sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best soundbar I’ve ever heard. Deep powerful bass, crisp clear highs, audible talking at all times. You don’t need to do anything right out of the box. Set it up, set it to Adaptive and done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this super loud and easy to set up. You won’t regret buying this at all. Went with a JBL 1300x first wasn’t satisfied and tried this and this by far is SO much better without even trying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Samsung Q-series 11.1.4 Dolby Atmos Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to set-up. If you have a Samsung TV, you can connect the soundbar via Anynet+ and control everything with one remote. This is the second Q-series sound bar I've purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sounds perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a HWQ990D, brand new for half the price. The sound is perfect. The installation is extremely easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sounds & easy setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the SmartThings App, easy setup and control. Fantastic sounding system. Haven't experienced the rear speakers dropping out, seems to have been fixed from previous model year units.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best soundbar I have had. But not true surround so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good for a sound at system. By no means would I be an audiophile but the surround sound generated by the 2 satellites is sufficient for us. We use this as the system with our new UST projector. The main bar is very large, heavy and is actually sitting on 2 shelf speaker stands as the thought of mounting it to drywall and hoping it holds in a basement isn't ideal. Subwoofer is large but doesn't seem as powerful as it could be. Rear speakers are nice, I don't know if upward firing speakers add much value but the front and side firing do. Only have 2 gripes. Power cord length is obnoxiously short. 5ft or so on rear speakers means attaching to extension of some sort possibly. Secondly, it doesn't always respond to inputs. Not sure if that issue was driven by the UST or the hardware itself. But it's annoying having to power up or down to get it to go with the rest of the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this system! It’s truly an immersive experience and perfect setup for my PS5 and Dolby Atmos enhanced movies. In addition, if you have a Samsung TV that’s capable, it combines with the sound bar to give you a truly immersive spatial sound via Q symphony! You’re seriously not going to find a better Soundbar system out there unless your waiting on the Nakamichi Dragon 11.4.6 which is about twice the price of this unit.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Athlon,

      Thank you for purchasing the HW-Q990C Soundbar and sharing your experiences with us!

      To take your video games up to the next level, switch your Soundbar to Game Pro Mode. This will boost your experience using the up-firing and full surround sound capabilities of your soundbar!

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

      ~Samsung Solutions Samsung

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