Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 116 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Q-Series Soundbar HW-Q930F, particularly its sound quality. The sound is so good that it compensates for any potential drawbacks. Additionally, customers appreciate the seamless connectivity of the soundbar with their TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 116 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gr8 quality for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new sound system! It fills the room with gr8 sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Q-Series Soundbar/ subwoofer and speakers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference having a great sound system Makes! This is the best!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive for a soundbar. This is my second Samsung bar. The first I was not impressed. This I noticed right away that dialog in movies much clearer. I have no need to raise it above 14. I only wish hat the subwoofer would be heard more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tv sound bar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound i can actually hear my tv now without hearing aids

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to integrate with our T.V. and it sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Msound qualiity

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound and bass coming from both sub woofers and bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, Bluetooth strength for the sub to the bar could be better. Great sound though!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not bad, but not the best.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. The rear speakers are wireless which is very convenient but they do require a plug near by so not 100% wireless as advertised. Overall decent product just overpriced like all Samsung products.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jam23,

      Thank you for taking a moment to review the HW-Q930F Samsung Soundbar.

      Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle.

      The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers without needing to plug them into a power outlet.

      If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • Live Chat with an agent
      • Manuals, Software, & Warranty Info
      • Creating a service ticket

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of this system and ease of setup is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my device, excellent sound from Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent System!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I went from a problematic Bose 700 to this and I have no regrets! It’s very good! Excellent sound, bass and adjustments. Easy to hook up - literally just plug it in. I downloaded the app to make sound adjustments easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surround sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better system than i thought. Great for my setup. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s seems working quiet well, my husband really live the audio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding soundbar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is a great surround soundbar it fills the room with great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase we've ever made... The sound quality is perfect, it sounds like we're in a movie theater. I would highly recommend this to anyone who loves watching movies with surround sound... It was worth the money we paid for it...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slight disappointment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjustments do not provide adequate sub or small speaker volume

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MarkM,

      We appreciate you taking a moment to review the Samsung HW-Q930F Soundbar. We value your feedback and will share it with our teams.

      You can manually optimize your audio experience by pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function such as Auto EQ, Spacefit sound, AVA, Voice Enhance mode, Night mode, Sync, Surround speaker mode, Virtual. The desired item can be adjusted using the Up/Down buttons.

      Alternatively, you can press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.

      You can try quickly optimizing the audio by pressing the SOUND MODE button on your remote, and then select the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND.

      To control the volume of each speaker, press the CH LEVEL button on the provided remote. Then select CENTER LEVEL, SIDE LEVEL, WIDE LEVEL, FRONT TOP LEVEL, REAR LEVEL, or REAR TOP LEVEL. Once you find the channel you are looking for, adjust the volume between -6 to +6 by using the Up/Down buttons.

      There are multiple ways to control the bass levels for your new Soundbar.

      1) Using the WOOFER button on the provided Soundbar remote. Use the woofer button by pushing forward or pulling backward on the button itself to adjust the bass levels between -12 or -6/+6. If you want to reset the bass to 0 then push the button in.
      2) When you press the TONE CONTROL button, you can adjust the treble or bass levels between -6/+6.

      Alternatively, you can adjust all of these same settings and more within the SmartThings app. Download the app for your iOS or Android device and then connect your Soundbar to Wi-Fi. From here, you will be able to adjust all of the same settings as the provided remote, but with the added benefit of being able to see the changes on your smart device.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    A high-quality system but dialogue suffers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a high-quality system. The biggest issue, however, is that it struggles on voices and dialogue even when you adjust the settings, in my opinion. It's exceptionally good at delivering movie-quality sound, the explosions, the rumblings of the ocean. But the sound of people speaking can become muddled.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi user375785,

      We appreciate you taking a moment to review the Samsung HW-Q930F Soundbar. We value your feedback and will share it with our teams.

      Here are a few tips to help improve the dialogue of your soundbar.

      You can activate Active Voice Amplifier, which will break down the room noise so that the onscreen voices are always optimized. Also, switch the sound mode to Adaptive Sound Mode, which will analyze scenes in real time to pull out the most important audio based on the type of content.

      I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the soundbar! The audio is loud, the bass is good, and the surround sound is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best systems ive even owned Got some real world info and specs from the best buy associate "Liam" from the Patchogue Long Island NY store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for the budget and it is easy to use.

    I would recommend this to a friend
Sponsored