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Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.9 out of 5 stars with 116 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the Q-Series Soundbar HW-Q990F, particularly its amazing sound quality. Many users found the connectivity to be seamless and easy to use. Additionally, customers reported that the setup process was a breeze.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 116 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cinema grade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully immersive sound reproduction from film to music it does it all in ever frequency and direction!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What a difference in sound quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My soundbar was 8 years old, and the subwoofer kept cutting out. I kept having to troubleshoot the problem, and now I'm getting movie theater sound quality. I am very pleased with this upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Surround sound system makes it feel like you’re watching a movie in theater.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless Sound Quality Bar on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised by the sound quality of this soundbar. I got tired of all the wires and this provides a nice clean look with the ability to connect a second set of wireless speakers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Ultimate Home Theater Soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Q990F is incredible — crystal-clear dialogue, powerful bass, and truly immersive Atmos with sound coming from every direction. Setup was simple, and it feels like a full theater system without the hassle. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality sound bar. Probably the best true surround you can get without getting a full home theater system. The q symphony with Samsung TVs is a nice touch too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound from this. Added speaker stands to the side speakers and the surround sound works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a big difference. Had the Samsung 990B before . Voices are so much clearer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and all speakers works great with a special sound, bass kinks super Love it .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Product review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds every where in tv room, best item in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!Powerful sound!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm delighted with my purchase. The product arrived in perfect condition and exactly as described on the website. Shipping was also fast, and customer service was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Q990f Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fantastic, everything is so perfect. I love this sound system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lost communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I haven’t figured out the adjustment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price for sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed. After trying other versions of this, I went all out and spent the money for this set. It’s not good. While it is defective, the rear speakers had zero audio coming from them other than static. The subwoofer was a complete joke. I’m not sure about some of these reviews, but I will say the q800f sub is WAY better. The bar to that one isn’t very loud though.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CCinAZ,

      I’m sorry to hear that you’re dissatisfied with the performance of your HW-Q990F Soundbar.

      The soundbar offers a wide range of audio adjustments to fine-tune the sound to your preferences. You can manually optimize your audio experience using the SOUND CONTROL button (identified by a gear icon) on the remote. This allows you to access and adjust settings like Auto EQ, SpaceFit Sound, AVA (Active Voice Amplifier), Voice Enhance Mode, Night Mode, Sync, Surround Speaker Mode, and Virtual Sound Mode. Use the Up and Down buttons to navigate and adjust each feature.
      For more precise sound tuning, press and hold the SOUND CONTROL button for about five seconds. This enables you to adjust specific frequency bands, including 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz. You can cycle through these frequencies using the Left and Right buttons, and adjust their levels between -6 and +6 using the Up and Down buttons.

      If you’d prefer a quicker way to optimize your audio, simply press the SOUND MODE button on your remote and select from STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND modes based on your preference.

      To fine-tune individual speaker channels, press the CH LEVEL button on your remote. This gives you control over levels for the Center, Side, Wide, Front Top, Rear, and Rear Top speakers. Once you've selected the desired channel, you can adjust its volume between -6 and +6 using the Up and Down buttons. There are also a couple of ways to adjust bass levels. The WOOFER button lets you increase or decrease bass by pushing forward or pulling back, with a range between -12 and +6. Pressing the button inward will reset the bass to 0. Alternatively, the TONE CONTROL button allows you to adjust both bass and treble levels within a -6 to +6 range.

      For even greater convenience, you can manage all of these settings and more through the SmartThings app on your iOS or Android device. After connecting your soundbar to Wi-Fi, the app gives you a user-friendly interface to adjust and view settings right from your phone or tablet.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Connectivity, Setup ease, Sound quality

    Rated 5 out of 5 stars

    Compact wireless speakers with big bass!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy system to set up and the sound is terrific! I’ve connected everything using Blue Tooth and it was very easy. I like the compact woofer and while I was worried about the size, I still get a big bass sound from it. It’s not as booming as my last woofer but the trade off of having my sound system disappear into the room and still have a quality bass sound was worth it. I would buy the product again and recommend it. Despite buying it on sale and saving $700, the system was still on the pricey side at $1300.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup ease, Sound quality

    Rated 5 out of 5 stars

    Q990F incredible sound experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical as I thought the dual 8” sub would not provide the bass I needed. I was wrong I have 2 10” subs in my car and this compact sub performs well just as well. Especially with Dolby atmos content. Dialog and loudness of the soundbar is the true highlight here. Set up was a breeze as well. I highly recommend this as it also has 4K 120Hz pass through for video games players. 10/10 better compatibility wise compared to the Sonos Immersive set and significantly cheaper. Go this sound bar and don’t look back!

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Awesome sound!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surround sound system, so clear, cinema like, makes our movie time very enjoyable. Setting up so easy - easy to use the apps - Alexa compatible. Perfect with my 4k Samsung TV!! Don’t really have to go to the movie anymore. 1st movie to try it out - TopGun! Problem with delivery, 2 days delay, 2 FedEx guy didn’t know how to buzz in to apartment (even with clear instructions) only left 2 notes, had to chase the truck & drag the heavy box 1 block (glad it has thick box), they didn’t even offer to drop it at my bldg.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Q-Series HW-Q990F is an incredible soundbar setup that really brings the theater experience home. With its 11.1.4 channels, subwoofer, and rear speakers, the sound feels huge and fully immersive—especially with Dolby Atmos and DTS:X support. The bass is deep, dialogue is crystal clear, and it adjusts nicely depending on what you’re watching. I also love how easy it is to use with Alexa, AirPlay, and HDMI eARC. If you want powerful, room-filling sound without the hassle of a full receiver and wired speakers, this system is hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Samsung Soundbar Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung soundbar arrived undamaged and two days early. It was easy to install and came with a helpful guide for setup. The sound quality is great and I like the wireless features of the speaker. The balance of the surround system helps with the clarity of the sound and overall background effects. I also like having the ability to use my phone app to set up and control the features. Overall, the system has exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is healing but you need the best to let you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly believe sound can resonate/tap into our emotions and feelings so I have been on a search for the best sound system that would allow me to trully experience in an immersive way the sounds that I listen to. Even though i am long time fan of Samsung technology and engineering when it comes to something like a speaker system. I didn't want to compromise just because of the brain. Luckily out of the systems i have tried, the Samsung Q990F came on top and is by far the best. This system delivers a clean and esthetic look, easy setup and moreover is compatible with most devices and brands. More importantly, it delivers what it claims to do, a clean and crisp DolbyAtmos suround sound with an unmatched bass coming from the subwoofer that would make your house feel like it is part of the movie you're watching or music you're listening to. For the price, there's nothing better out there than the Samsung Q990F!

    I would recommend this to a friend
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