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Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.8 out of 5 stars with 74 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers praise the Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker for its amazing sound quality. The soundbar also has great connectivity, including 4K 120Hz pass-through for video game players.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 74 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Nice sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar sounds great. Truly wireless rear speakers. Only complaint I have is not being able to disable the “Smart assistant”

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Acloud,

      Thank you for taking a moment to review the Samsung HW-Q990F Soundbar.

      You can disable the Smart Assistant by using one of the following options.

      Option 1: Using the SmartThings App
      Open the SmartThings app on your smartphone.
      Tap your Samsung Soundbar from the device list.
      Tap the Settings (gear icon).
      Go to Voice Assistant or Voice Services.
      Select the active assistant (e.g., Alexa or Bixby).
      Choose “Remove” or toggle off the assistant to disable it.

      Option 2: Physically Turn Off the Microphone
      If your soundbar has a microphone button:
      Press and hold the Mic Off or Mic Mute button until you hear a tone or see a red light.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my speaker system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had my speaker set since August 1, 2025, just a little less than a month, but these speakers have changed my life! The sound is amazing. I have always enjoyed a theater experience as far as sound goes, but lacked the ability to really hear the voices together with the experience. Now I can!! I can't review anything about shipping because I picked up my speakers from Best Buy. The speakers were easy to set up. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent surround sound. Easy to setup and sub woofer is compact but deep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surround sound system, so clear, cinema like, makes our movie time very enjoyable. Setting up so easy - easy to use the apps - Alexa compatible. Perfect with my 4k Samsung TV!! Don’t really have to go to the movie anymore. 1st movie to try it out - TopGun! Problem with delivery, 2 days delay, 2 FedEx guy didn’t know how to buzz in to apartment (even with clear instructions) only left 2 notes, had to chase the truck & drag the heavy box 1 block (glad it has thick box), they didn’t even offer to drop it at my bldg.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Surround sound.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Install was easy. A good choice over competitive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact wireless speakers with big bass!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy system to set up and the sound is terrific! I’ve connected everything using Blue Tooth and it was very easy. I like the compact woofer and while I was worried about the size, I still get a big bass sound from it. It’s not as booming as my last woofer but the trade off of having my sound system disappear into the room and still have a quality bass sound was worth it. I would buy the product again and recommend it. Despite buying it on sale and saving $700, the system was still on the pricey side at $1300.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice upgrade to my previous Samsung soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for pulling voices out from the background noise. Much fuller sound than my previous sound bar! Set-up was relatively easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Soundbar Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung soundbar arrived undamaged and two days early. It was easy to install and came with a helpful guide for setup. The sound quality is great and I like the wireless features of the speaker. The balance of the surround system helps with the clarity of the sound and overall background effects. I also like having the ability to use my phone app to set up and control the features. Overall, the system has exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless stereo for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid stereo system and demonstrates that wireless tech has reached a point where it can substitute for wires in sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, I recommend it; it's very clear and powerful at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great with the living room section. Nice bass and surround.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy Q-series sound bar HW-Q990F 11.1.4 ch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Am loving it. It has a good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works very well. The quality is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound bar and speakers. Sufficiently loud. Good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound, big upgrade over my old soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blown away by how good this sounds! Zero distortion no matter how loud you turn it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FrancesL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our new t.v. Music and movie sounds are crisp and clear. Love everything about our sound system as volumn doesn't have to be turned up to load to be able to hear especially from both rear wireless speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Surround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent surround sound. Great price and easy to setup.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big clear sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing. The small bass unit is impressive for how much bang it puts out. I thought about the Sonos but with their connection issues I went with this and so happy I did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and loud for sure. Makes movie night feels like the real thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ADDITION TO MY SAMSUNG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound that adapts to my room for watching movies or playing games. The wireless connection allows for me to easily experiment with speaker location. I highly recommend this sound system especially if you have a Q Series Samsung TV.

    I would recommend this to a friend