Customer Ratings & Reviews
- Model:
- DV-2A/XAA
- SKU:
- 5256700
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers have good things to say about the Side Vent Kit, particularly its ease of installation and overall performance. Many find it easy to connect and use, and report that it works very well. The kit is also praised for its compatibility, with customers noting it is a perfect fit.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation ease
Normal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and easer installation. Only assembly at Samsung product
I would recommend this to a friend - Pros mentioned:Overall performance
Beware the labor involved!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be aware, to do this, and vent through the side. You need to take the entire machine apart. Works great, but there is a lot of labor involved. It’s not a simple through the back fix. The entire drum must come out to do this.
I would recommend this to a friend Does the job, poorly described.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This kit did not have the parts I needed for my dryer, which I could not tell from the description. However what was there I was able to make work with some alterations.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chunkstyle,
Thank you for sharing your experience with us.
And we do apologize for any inconvenience our product may have caused.
To understand more about the product and its features
Here's the product Product Manual and Installation Guide
https://content.syndigo.com/asset/06ee5541-669b-442a-afa6-9d5a407bfa46/original.pdf
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung.
Reference number:1144379205
^Ross
Great Kit - No Installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kit was great. However we had to install it ourselves since there were no tech people available from Best Buy to install it. Good thing hubby is very handy that way.
I would recommend this to a friendNope, get something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Falls apart instantly and doesn't fit well with its own connectors. Ended up not using it. It has the stability of aluminum foil. Boo
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand how you feel regarding this vent kit. We are here to help you.
Please see the user manual for steps on how to install the vent kit.
https://downloadcenter.samsung.com/content/UM/202003/20200303101712243/DV-2A_XAA-01052Y-05_EN.pdf
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1149373749), and it will help our team pull up your information.
^Rodel
Good Job
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was professional and thorough. The Techs were knowledgeable and efficient with their time.
I would recommend this to a friendUnit U
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend the side vent kit for your dryer if you have a tight space fit for your dryer and vent hose.
I would recommend this to a friendWORKED GREAT !!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS WHAT JUST WHAT i NEEDED DUE TO THE SMALL SIZE OF THE LAUNDRY ROOM AREA I HAVE . WITH THIS KIT I WAS ABLE TO PUT A MUCH LARGER DRYER IN !!
I would recommend this to a friendSamsung kit
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this kit as has limited space for Dryer and want to place on side so looks perfect.
I would recommend this to a friendSide vent kit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guy is coming to install it next week. Will update review if something isn't right with it.
I would recommend this to a friendBaby dryer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did the trick, fits like a glove. Allows my small dryer to work well.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it may be Samsung, it was pretty universal for my Maytag to side vent. Thanks Bestbuy.
I would recommend this to a friendBest Buy the BEST!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous customer service and the product was great.
I would recommend this to a friendVent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was never able to use it since we were sold the wrong one
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Reference Ticket Number: 1144780228
^Camille
dryer side vent not installed yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dryer side vent install is set for next Tuesday, hopefully works
I would recommend this to a friendBrand response from Samsung
Posted .Hi jimbo,
We appreciate you giving us a review about the Samsung dryer Side Vent Kit.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144736129
^Rainly
xxxx
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when this item was installed and the unit was not moved into place it was to big. They installers left and when we moved it into place I had to go buy a smaller unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number 1144625179.
-Noraina
Nope
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not explained that this product was not needed since I talked directly to the Best Buy rep.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
DON'T BUY SAMSUNG
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the item but the technician never installed it...I have been waiting for 6 months....still sitting on calls with best buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Reference Ticket Number: 1144780296
^Camille
- Pros mentioned:Compatibility
Dryer vent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked in order to awitch our vent from back to side. Quite expensive for a thin metal pipe.
I would recommend this to a friend
