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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 466 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the SmartThings Wi-Fi Smart Plug's ease of use, compatibility with smart home systems like Alexa and Google, and its compact size. Many appreciate its affordability and the convenience of features like timers and voice control. However, some users experienced issues with connectivity and app compatibility, reporting difficulties with the device's online status and setup processes with certain apps. The overall experience appears to be positive for most, but potential app-related frustrations should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 466 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best way to add smart to appliances or lights

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with this product I was able to use it during the holidays to automatically turn on my Christmas lights throughout the house and my Christmas tree I would definitely recommend it to anyone if they want that option, holidays

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smart plug at a great price. I used this to replace an old smart plug that was only rated for 10 amps and could not power my air conditioner. Not a problem at all with these ac is running fine. Very satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted a smart plug for my water heater in my basement. this works very well... you can program it stay on or turn on and of at set times or use the timer., which I prefer, I can set it for an hour, use the shower in 30 minutes of less and have it turn off after.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item for the holidays or hidden outlets

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use this with out google assistant. Do you hate reaching behind the Christmas tree to turn in the lights? I know I do! I use this for my Christmas tree and just tell google/Alexa to turn on my Christmas lights and boom! It’s awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I can't imagine my life without smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Samsung smart pluh that I purchased through Best Buy In less than a year. I love scheduling automation of my outdoor or indoor Christmas lighting using Samsung smart plugs. It's simple and integrates seamlessly to Smart Things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Perfect!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart plug I've tried. I don't know why these are discontinued but I really wish Samsung would bring them back. Perfect for Christmas trees, signage, and many other uses I have for them around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just in time for Christmas!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love! I wanted a timer plug in time for the holidays. Purchased the Samsung wifi plug. Suoer easy to download the app and install. Now, I am able to control my Christmas lights by timer as well as my phone! I will be purchasing more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple, useful, worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this little gadget. It wasn't expensive but it sure works like a charm. Plug it in and plug an appliance or lamp into it and you have easy automation. It works with the Samsung Smart Things app. Easy to use, program, and operate. I will buy more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Plug does the job......smartly!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost want to purchase more of these plugs (because of how simple to use they are), but there's something about simply picking up the remote and turning the television off that just works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Used to control a series of shop lights

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a breeze adding this device when using the newer smartthings app...not the classic! a local button can be used to turn the outlet on, a necessity when the motion sensor doesn't turn it on when Samsungs platform is having issues!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    best smart plug of all

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th smart plug and 3rd brand I've bought and it's held up great. Almost a year and it still works. If you have a Samsung smartthings hub then this is the best choice if you just need to control something turning on or off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2 of these and will be getting more in the near future. Have them set up so that they have my lamps plugged in the living room and bedroom. Easy to pair with smart things app/samsung. Which then with a few steps google home can operate them as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great timer for electrical apiances and lamps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with the Samsung Smart Things app. Allows you to set a schedule based on hours of the day and/or days of the week or to manually and remotely turn electrical appliances or lamps on or off. I was so impressed, I bought more of them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy to hear the SmartThings Smart Plugs are working well for you, PawPaw! Thank you for being a Samsung customer! ~Samsung Brand Ambassador Samsung

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It's a smart plug to add control to your plugs.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the chance to set this guy up but assuming it's similar to the Buttons I have and it'll work. Just gotta scan the code on the back of it in the SmartThings app, plug it in, plug in my adapter, and yeah. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great outlet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple set up. Plug it in and tell smart things to discover new devices. After a few minutes and naming your device and location you're all set. Alexa picks it up automatically. Both voice and app control is flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Outlet & Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smart outlet, especially for the price. Paring with Smartthings was straight forward and simple. It's been working flawlessly since my purchase and allows me to control my lamp effortlessly. The device is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and no hassle to set up. Have the whole house set up with smart things and it’s great to have the outlets arranged to turn off with the click of the app. Great for holiday decor to preset with timers to happen automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A plug for a smartplug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. Set it and forget it. I use it to conttol an outdoor/balcony light. Goes on at dusk, turns off at 10:30pm in accordance with settings I set in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Smart Plugs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these smart plugs before I learned they require a hub to use with Homekit. It's not a deal breaker, and they work well with the Smart Things app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter so she could tell Alexa to turn her light on and off. She figured out she could schedule the light to go off every night at 11:00. No problems so far and connected easily to our wifi and devices

    I would recommend this to a friend
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