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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 2.3 out of 5 stars with 4 reviews

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25%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 2 out of 5 stars

    Wring cable twice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy could not hook up stack cable for washer/dryer as they kept bring the wrong cable according to contracted worker. Would have been nice but after 2 scheduled times, gave up on Best Buy getting the machines to work together as purchased.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how you feel about the failed attempts to stack your washer and dryer, RsawersT. We want to speak with you directly to offer support to stack your washer and dryer.

      Please feel free to get back to us via the following options and prepare to supply us with the washer and dryer model so we can validate the compatibility of the stacking kit with your appliances:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147082962, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 1 out of 5 stars

    false date

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy you will not get it by the date it shows i order on nov 19 said it would be ready for pickup on nov29 and it was not now it is dec 15 still not ready for pickup so i ask for refund

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      ^Rodel Samsung

  • Rated 1 out of 5 stars

    Bad info and bad customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forever to get it to store. Best buy customer service is 100% usless. They dont know anything about the store and you cant even talk to someone at the store.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with your service experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your other concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Stacking kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! Great space saver and controls are within perfect reach.

    I would recommend this to a friend
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