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Customer Ratings & Reviews

Samsung - StormWash™ 24" Top Control Built-In Dishwasher - Stainless steel-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1400 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-12 of 12 Reviews mentioning:
interior
  • Rating: 3 out of 5 stars

    Too tight inside

    Posted
    TandR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The unit is very tight on the inside, very hard to load/stack dishes. Looks great!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Cleans well but flimsy inside and too expensive

    Posted
    Tamlyn31
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Had to purchase to save more dollars on same brand appliances but miss my old dishwasher which was same dollars but much better appliance. Very flimsy inside and has little room. Does look very nice in the room and seems to clean efficiently.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Looks awesome!

    Posted
    Pattyg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This dishwasher is so quiet and cleans the dishes perfectly. Only issue is there is a weird odor on the inside. Not sure if it is from the rubber molding?

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not satisfied

    Posted
    Diamond
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have a number of Samsung products but this one just did not meet my standard. The aspect of drying with the door open left dished wet. The smell inside after a few days of being closed is also unacceptable.

    No, I would not recommend this to a friend

    • Brand response

      MsSamsung

      Hello Diamond, we understand your frustration with this dishwasher. If you are still having issues, please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle MsSamsung

  • Rating: 4 out of 5 stars

    It washes the dishes

    Posted
    IMB3
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far I like the way it washes the dishes, silverware, & utensils. I am not so happy about the inside materials the dishwasher is made of. It is a bit flimsy. I haven't owned it long enough to use some of its features, so this review lacks full use of the product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    Brockstar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a new product and a fix to the old model. Dishwasher is working well so far. The smell does get trapped inside a bit but maybe over time it will fade. Looks great!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    piece of junk

    Posted
    jason
    • My Best Buy® Elite MemberElite Member

    Bought this dishwasher after my 14 year old Frigidaire broke. Not even 1-year old and door gasket leaks. Very small inside and awkward shelving design. I bought a Samsung on the recommendation of a guy at work and have regretted it every day. Wouldn't own a Samsung anything ever again total hunk of crap

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hi, jason! Thank you for letting us know about this. Samsung strives to provide quality products and quality service! We want to give you the best experience possible. I would like an opportunity to talk with you further. You can contact me through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, call 1-833-REVIEW8 (during normal hours of operation 9am-6pm EST), or our Samsung Community Support: https://bit.ly/2hsVXP2 and reference ticket #1138599810. ^Mae Samsung

  • Rating: 4 out of 5 stars

    Very quiet

    Posted
    murrdawg13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Have only had this dishwasher for about a month. It is extremely quiet, you don't even know it is running. It seems to clean well so far. Only drawback so far is it has a weird smell inside the dishwasher itself. Not worth exchanging it for and hopefully it will go away.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    didn't clean dishes

    Posted
    Terri
    • My Best Buy® MemberMember

    We have only had this a few weeks, but every time we run it the soap isn't dispensing correctly and the dishes aren't clean. We had a tech come back out and he said everything looked good and gave some suggestions on what levels to run it on. Ran a load this morning, soap was all on the inside of the door, dishes still dirty. Ran rinse cycle, still not clean. I am now rerunning the load again and will still probably have to hand wash the dishes. I will be going back today to return it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Failed in 6 months.

    Posted
    Darknite
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    After 6 months unit stopped draining correctly. The dishes remained dirty with dirty water inside. Unit filter taken out and cleaned (wasn't anything in it anyway. @@@@@@@ Drain hose check, sink drain check, everything else you can think of or search for online to fix and I checked. I left the drain hose on the floor spilling water everywhere but I turned the unit ON, filled with water and hit drain. Even with the hose ON MY KITCHEN FLOOR the water came out slow and in a dribble. Currently fighting with Samsung to repair/replace unit.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hi Darknite, I realize your experience has been less than ideal, and I'd like to help change that, if possible. Please reach out to me via our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, or call 1-833-REVIEW8 (during normal hours of operation 9am-6pm EST), and reference ticket #1138656217, Thank you for reaching out! ^Mae Samsung

  • Rating: 1 out of 5 stars

    Worst Dishwasher Ever

    Posted
    DisappointedFlorida
    • My Best Buy® Elite Plus MemberElite Plus Member

    We got the entire Samsung package for our new home - fridge, range, microwave and dishwasher. The dishwasher had issues from the start (with the microwave crapping out at 14 months - just past the warranty period) and with Best Buy telling us to call Samsung directly we got nowhere. They tried to go through troubleshooting and basically gave up. The soap dispenser wouldn't open during the cycle so we'd have to leave it open, which led to major streaking inside the door. Then at about 18 months old it started giving us the blinking error that so many others have reported (now that it has been on the market longer) which essentially makes it stop mid-cycle and not wash anything - just waste your water. OVER $700 for a dishwasher that doesn't even make it TWO years? DON'T BUY THESE SAMSUNG PRODUCTS. There is no help from the company and they breakdown quickly and often. Now, sadly we are faced with another purchase we hadn't expected having brought brand new expensive appliances.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    I'll have to get used to the layout

    Posted
    thusarik
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We've only just recently installed this, and only ran one cycle. The good: I was impressed by how dry the dishes were. With my old dishwasher (about 19 yrs old), you had to air dry the dishes and silverware before putting them away. With this one, the dishes were dry out of the machine. It is also pretty quiet compared to my old machine. I love the top tray, I'm probably going to use it for silverware (there are only 2 of us). The bad: I don't like that the silverware holder is *inside* the bottom drawer(?? @@@@@@@ , I'm used to a holder that is *on* the door. It takes up room that could be used for more dishes/pans on that bottom drawer. But, most of the available newer machines are doing the same thing, so I will just have to get used to it. I also don't like the layout on the bottom drawer. Very narrow openings (great for plates, but what about bowls...). It says it is configurable, but I played with it and couldn't make it the way I would like. Also, it did not come with a manual. It came with an installation manual, but not a user manual. There are so many fancy cycles and modes and I have no clue how to use them. I'm pretty sure I can find the manual online, but I will probably just use the normal cycle. Conclusion: Despite all the things I don't like, I compared brands and most of them are similar, I think this is a great model. I chose this one for the Stormwash feature (which I don't know how to use yet).

    I would recommend this to a friend