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Samsung - StormWash™ 24" Top Control Built-In Dishwasher - Stainless steel-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 1414 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Extremely good dishwasher but could be better

    Posted
    dh50
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The third (top) drawer has been a great feature we have used more than we thought we would. Putting small and/or flat items there has been good. I haven't used the high pressure feature yet but the regular wash cycle has been great. We absolutely packed it the other day and everything came out clean and spotless. It is quiet, almost TOO quiet. The only noise coming from it when it is running is the sounds of the water being pumped out between cycles. There are no indicator lights on the front so, even with my hand on there door while it is running, it's hard to tell the washer is working. A progress indicator on the front would be nice. There is a digital time remaining clock but it's on the top of the door, with all of the rest of the controls, and only visible when the door is open. With that configuration it is useless unless you open the door. The door pops open several inches with about 10 minutes to go in the drying cycle. Even plastic is usually dry at the end of the run. However, it IS a bit disconcerting to be standing beside it when it opens. The handle is curved so it it hass less chance of causing bruising if run into. The ones with handles totally parallel to the front with attachments perpendicular to the machine have edges that can be painful if bumped. We have only had this unit about a month but have been pleased with its performance. A couple of tweaks and it would be outstanding.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I'll have to get used to the layout

    Posted
    thusarik
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We've only just recently installed this, and only ran one cycle. The good: I was impressed by how dry the dishes were. With my old dishwasher (about 19 yrs old), you had to air dry the dishes and silverware before putting them away. With this one, the dishes were dry out of the machine. It is also pretty quiet compared to my old machine. I love the top tray, I am probably going to use it for silverware (there are only 2 of us). The bad: I don't like that the silverware holder is *inside* the bottom drawer(??), I am used to a holder that is *on* the door. It takes up room that could be used for more dishes/pans on that bottom drawer. But, most of the available newer machines are doing the same thing, so I will just have to get used to it. I also don't like the layout on the bottom drawer. Very narrow openings (great for plates, but what about bowls...). It says it is configurable, but I played with it and couldn't make it the way I would like. Also, it did not come with a manual. It came with an installation manual, but not a user manual. There are so many fancy cycles and modes and I have no clue how to use them. I'm pretty sure I can find the manual online, but I will probably just use the normal cycle. Conclusion: Despite all the things I don't like, I compared brands and most of them are similar, I think this is a great model. I chose this one for the Stormwash feature (which I don't know how to use yet).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great! I think.

    Posted
    TeamVideo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    With something like a dishwasher, I think you really need to live with it for six months or so, to see how it works in a variety of circumstances. But this one seems to be doing the job, and it is attractive. The door pops open at the end of the cycle, which is new to us, but I think the air dry keeps everything more sanitary. I am a general contractor and installed it myself, and the instructions seemed lacking. The bottom toe kick panel did not fit right, and did not sit far back enough to cover it with my matching cabinetry toe kick, and there is a rubber (waterproofing?) gasket down there that just hangs down and doesn't seat right, with no word about it in the manual. Also, why don't they include the tiny 90 degree hookup elbow with the unit? Such a pain. For all this, I must dock a star.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Lots of nice features

    Posted
    TankardHoot
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Does its primary job, cleaning dishes, well. Has lots of capacity and the folding tines offer loading flexibility. I do wish the middle rack had more height adjustability other than just "high" and "low". The low placement is too low and doesn't allow room for dinner plates. The autorelease door is a nice feature. It allows steam to escape after the wash cycle and reduces condensation collecting on the dishes as they cool. On my model, the door doesn't open entirely flat, it sits at a bit of an angle which keeps the bottom rack from sliding easily. The bottom rack also has a tendency to slide off its rails which means having to reposition it before it can be rolled back in. It's a minor inconvenience but may annoy some people. But overall, it's very quiet and cleans well. So I'm still happy with this machine.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for sharing your experience with you. Samsung enjoys hearing from our satisfied customers. ^Lo Samsung

  • Rating: 4 out of 5 stars

    Great Dishwasher!

    Posted
    pataki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This dishwasher is amazing! We can barely hear it running in the background and the dishes come out squeaky clean. The door automatically opens after the wash cycle is done to allow for air dry. Troubleshooting was a bit of a pain when the dishwasher stopped working one day. It turned out we had accidentally pressed the lock button and we had to press and hold the sanitize button for 3 secs to unlock it. This information was no where to be found, even the geek squad support was asking me to turn off the breaker etc, to recycle the power which didn't help. Found this info on youtube posted by a user, all thanks to him we got our dishwasher working again.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for taking the time out of your busy day to share this with us, pataki. We are happy to hear that you were able to resolve this dilemma and your review will be helpful for future customers. ^Lo Samsung

  • Rating: 4 out of 5 stars

    Great washer

    Posted
    GrapefulDead
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bottom Line Up Front: I really like this machine and it's incredibly quiet. I bought this washer to replace my Bosch that was starting to have issues. The wash times are about the same, maybe a bit longer. It's so quiet that we can't tell its working - the lights are our only clue. The third rack is great for utensils but it doesn't work so well for sheet (flat) pans. Two unique items about this washer: - Towards the end of the drying cycle the door will pop open to help speed up drying. If you have pets, they may be tempted to jump in and stay warm. - The washer mounts so the exterior face is flush to the edge of countertop. This means the buttons are hidden from touching unless you open the door. Creates a neat look but it could leave you confused if you do a self-installation.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful and cleans well bit takes a long time

    Posted
    Hanabi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    what I love most about this Samsung dishwasher is that it has the top cutlery shelf and it opens automatically at the end of the cycle to dry the dishes. And it's super quiet, you almost don't realize it's running. The design is beautiful too. With the top cutlery shelf you can actually put baby bottle parts or small items without having a separate holder. I usually have to run heavy mode to get the dishes clean. The normal mode is for lightly soiled dishes only. And adding vinegar as rinse aid or a rinse aid really helps to get the dishes sparkling. It takes almost 3 hours to tun a full load, we usually run at night and the dishes will be clean and dry in the morning, so we don't really mind the long runnting time. But if you need the dishes quick, you con use the quick mode or run the lower rack only mode for less dishes. Overall we love the dishwasher so far.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Stormy waters contained within.

    Posted
    ptrobrn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have only tried washing one cooking item in the storm wash area and wasn't all that impressed. I put our crock pot into the storm zone but it came out with a ring still present. Not that I really expected the dish washer to clean that 6 hour cooking ring but a little elbow grease with a scrubbing pad and it was all clean. Other than this the dish washer performs as expected. The third shelf is great for the little stuff (baby bottle parts) that could fall through the normal shelves. And it is incredibly quiet. The last thing I am still on the fence about is the door eject during dry time. The plastic stuff still isn't dry by morning but it never is in normal dish washers either. All in all it has a great look and is easy to operate.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Dishwasher so far

    Posted
    CaptSteviej
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love the quiet, easy operation of this unit. I installed it myself and had one slight issue. It involved the insulation on the very back of the unit that was preventing a flush installation. It appeared to be for packing purposes only, but I was not sure. I called the tech support number provided with the instructions and had the absolute W@ORST TECH SUPPOR!T experience that I have ever had. The Korean speaker I reached was worse than useless. I became so frustrated, I hung up on his worthless support. His English was way worse than my Korean. (I don't speak Korean). I finished the install myself, but I am glad I bought the extended warranty from Best Buy. Let them deal with any future problems needing support. That being said, the unit does a great, quiet job of cleaning the dishes.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Very quiet and large capacity

    Posted
    JBS72
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We bought this washer after our original died after 13 plus years of use and I will say we never new how poorly our old one was performing until we got this Samsung. It cleans remarkably! Its very quiet...we have an open concept kitchen and we never hear it when it runs while watching TV. One item that you will need to get is rinse aide as is mentioned in the instructions, because it dries dishes by convection air, not the heating element in the old style dish washers. I would have given this a 4.5 if available because the only issue we have with it is that the top rack is sometimes hard to line up to close the door when you extend the top for large dishes.

    I would recommend this to a friend

    • Brand response

      Samsung

      We're so glad you like it! We couldn't be happier to hear it, JBS72! Thanks for allowing us to be a part of your home. It's a great honor. ^Mae Samsung

  • Rating: 4 out of 5 stars

    Love StormWash

    Posted
    ccreek
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I'm only giving this disgwasher 4 stars because I am not a fan of the changes they made to the upper rack and drying of this dishwasher compared to the same model I purchased three years ago. We just purchased a new home so I purchased another appliance package for this home. I do not like the upper rack. It resembles a lesser value dishwasher rack. My other Samsung dishwasher cleaned and dried the dishes great! This one has an automatic door open feature to dry the dishes. It is only supposed to open about 5" when drying. Well, mine always popped open around 2 feet! Needless to say, I have disabled that feature. Overall I would absolutely recommend this dishwasher. Just having a hard time getting used to the upper rack quality.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Looks Good/Dries Horrible

    Posted
    mzlady1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This dishwasher looks better than it dries. My first time using the dishwasher my dishes were super wet and I had to hand dry them. However, something was wrong with that dishwasher. After getting a new dishwasher installed and finding out that I had to use a drying agent, things have been better. The dishes are still not totally dry once the cycle has finished but at least I don't have to hand dry them all. It does clean the dishes well. I would recommend the washer to others, especially if they were using a drying agent with their previous dishwasher. My previous dishwasher did not require a drying agent and all of the dishes were dry when the cycle completed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Dishwasher/Bad Samsung customer service

    Posted
    Shyguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Dishwasher is fantastic. Easy to use, looks sharp and has many features. The first one Best Buy delivered was broken so it took almost another week to get another one to my house. I thought they may give me a little break on the price or throw in free installation for the inconvenience but that didn't happen. Keep in mind they knew it was broken before they even brought it into my house from the truck. Also, one of the utensil baskets had a broken lid (on the second, installed dishwasher). I called Samsung and after an hour on the phone they said it wasn't listed as a replacement part. It's not that big of a deal but when you pay this much for something new it would be nice if something wasn't broken.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good dishwasher

    Posted
    MickeyJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We bought this dishwasher about two years ago and use it about 4 times a week for our small family. I love the top drawer for silverware, but my family is not crazy about it. It does take up space so that our large pasta dishes get in the way of the propeller, which is a slight problem and the reason for only 4 stars. The dishwasher washes fine; I have never noticed any negative issues with it. The electronics are easy to use, and the machine is very quiet. It plays a little song when it is finished, which is kind of charming.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for sharing your experience with us, MickeyJ. We are proud to have you as a Satisfied customer. ^Lo Samsung

  • Rating: 4 out of 5 stars

    Great Dishwasher

    Posted
    TivoGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This thing is great. It's super quiet and does an amazing job at cleaning. Dishes come out extremely clean. One catch for self install is it uses the hose that has the garden style fitting, not the 3/8. Also I saw many people complain about the water skirt in the front behind the kick plate. Not sure why people had an issue with it, I just pushed it behind the kick plate. The door opening at the end really works to dry the dishes but you can turn that feature off. The only drawback is I'm not sure how durable the top shelf is.Seems pretty light weight and not sure if it will last but it is great for making sure your silverware is clean.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Performance, Looks great, Pricey

    Posted
    JoenBekah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We moved to a new house and had to leave our Bosch behind, which was a tragedy. No Bosch matched the new house so we went with the Samsung. It is slightly louder than the Bosch, but still incredibly quiet. Pros: Looks beautiful Quiet Door opens 5 minutes before finish to let hot air out and dry quicker Storm rack and 3rd row for silverware Cons: Third rack for silverware is a little gimpy and sometimes misses things No indicator light under, must look at buttons on top Rack heights only mildly adjustable Overall, a great purchase and performs great if you find it on a deal.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very happy for the price.

    Posted
    jeffg81
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Quiet and works well. Only complaint is that with the glass rack in lowest position, you are very limited with the size of items you can put in lower rack. Standard dinner plate that i use prevents sprayer from spinning so glasses stay dirty. Only a problem with our wine glasses. Love that it opens the door automatically to vent steam and help dry. Start it at night and when you get up, no water residue is left.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Dishwasher

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This Samsung unit was replacing a 1995 Whirlpool unit that still worked, went to Stainless Steel in entire kitchen from black. It takes a long time to wash a load of dishes and they don't seem to get as clean as the old unit. I use the Finish powerball tablets and they left my dishes spot free in the old unit but the new unit spots up. Going to try adding Jet Dry. Thought the door popping open for energy conservation was nice, but it has a tendency to open way more than the 5" it says. Third rack is nice, but if you don't plan the load on the middle rack it wont clean the stuff on the top rack

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love it

    Posted
    Gents201
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After a lot of research we went with this dishwasher, and are very happy with our purchase. We liked that it matches our other Samsung appliances but most of all how quiet it is! It makes some noise when it starts up but soon after I have to put my ear next to it to see if it’s running. We were unsure about the pop open feature but turns out we really like it! It actually does have a drying feature in addition to popping open. The 3rd rack is negligible but convenient when you have long utensils. Overall, I’m very happy with it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love it

    Posted
    Guccione
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Read many reviews before getting this dishwasher. It is so awesome & quiet. Love the touch buttons & black stainless is sleek. I like the fact that it opens & plays a song when done. The top 3rd rack is genius because it’s easy to load spoons & forks & makes it fun to unload, you don’t have to bend over! There is an issue of the flap at the bottom that I haven’t had time to figure out how to fix.. that’s why i gave this only 4 stars.. This Samsung is amazing & I got it with free install from Best Buy. Thumbs up!

    I would recommend this to a friend